After couch shopping for about 3 months for our new house we happened to stumble across this store…read more Had never been before and with not feeling 100% about the couch we had already picked out from another store we thought we should stop in. SO GLAD we did! Right away we were greeted by Ravi. She greeted us and gave us our space which was great. Didn't follow us around, just reminded us if we have questions to feel free to ask. Ravi was amazing and helped us create our couch. She was able to take the couch we already created from another store and a couch we liked at HSH. Our couch was just delivered yesterday and we couldn't be more happy. Ravi was very attentive and extremely helpful during the process. We'll definitely suggest HSH to anyone looking for furniture!

HSH furniture sells high quality furniture at reasonable prices. I discovered this store while…read moreperusing Yelp and visited it several times to accumulate over $10,000 in furniture purchases. I'd like my review to be as objective as possible, so I will offer a pros and cons list of shopping here as well as a general recommendation at the end. This review is based on thinking and reflecting on my purchases for over a month. PROS: *The salespeople here are friendly and helpful. I worked with Ravi, and she stood by us for every aspect of the process, helping us coordinate furniture with our home and being patient and kind. She is very knowledgeable about furniture and will go out of her way to help. Loved working with her. *The furniture is high quality for the price. We also shopped around at other stores, including Living Spaces in Manteca and nothing comes close to the value and quality you get with HSH. *Their showroom is nicely organized, clean, and spacious. They take pride in their offerings and offering competitive pricing. I was able to successfully negotiate our purchases and am happy with the overall quality (with some minor exceptions). I purchased the extended warranty and haven't had to use it yet, but I was reassured the process is smooth should I need to do so. I will update this review should I ever need to activate it. CONS: *Their store is HOT and the air conditioning is set to around 81-82 degrees. I have never been in a furniture store that was so stuffy. Management should take note and cool it down by at least 5-6 degrees. *The delivery crew was RUDE and slightly unprofessional. They came into my house with their shoes on (no booties) right after we steam cleaned our carpets in preparation. When I asked questions or made suggestions, one of the guys responded with attitude. I didn't like that and it rubbed me the wrong way. *When I noticed some minor defects in the furniture (chairs were uneven at the bottom), a minor scratch on the vanity and the drawers were hard to open and crooked, I was told that it was possibly my kitchen floor that was uneven (for the chairs) and that the design of the drawers is not a defect but an asset for child safety. Well it turns out the chairs were the issue and the bottoms were not even. My wife had to rig it with some dollar store stoppers but our floor was not the issue. Fortunately, everything is fine now. I'm still skeptical that the crooked drawers on the vanity are a design defect. Delivery fees are steep, at $300 flat rate plus they charge per item to haul (I spent $160 to haul a sectional and table with chairs). It's only worth paying these fees if you are buying furniture in bulk. Not worth it for single pieces. CONCLUSION: Despite the relatively minor (but annoying) issues with the delivery and quality of a few of the items, buying furniture from HSH was an overall positive experience. Ravi was a fantastic associate to work with and I would gladly work with her again. She is very friendly and strives to ensure her clients are happy. As for the store management and delivery crew, they need some work! Make the environment more welcoming for clients by lowering the air conditioning and train the delivery drivers to respect the homes they enter by wearing protective booties and acting more professional. I would return to this store to purchase smaller items but I'd be unwilling to buy much else because of the steep delivery fee. For instance, I wouldn't want to buy a $1000 dresser and then have to pay $300 on top of it. Other furniture stores offer less expensive delivery options. At living spaces, delivery is $99, by comparison. This store needs to iron out some minor issues, but they are the nicest furniture store I've been to in the entire Bay Area. Thanks Ravi for a job well done, and hopefully this review provides validation as well as opportunities for improvement.

We buy all our furniture from here they are the nicest people . Delivery guys are great tooread more

Bought furniture for my apartment and my Ashley Furniture double recliner had a issue with a broken…read morerecliner latch. I went to the store in Oakdale with my receipts and the Lady was extremely helpful and nice. 2 hours later a repairman from the Oakdale store was at my front door and 30 minutes later my double recliner was fixed! Now to me, that's exceptional customer service !! I definitely recommend Windmill for all your furniture needs !

In late October, I purchased an expensive vanity…read more Approximately 3 weeks later, the lights to the mirror stopped working. Nataly (owner) was informed and she asked to give her 30 days. After the 30 days My wife texted Nataly and she ignored the messages. In late December we went into the store and Nataly asked us to give her 30 (additional) days. In Early February My wife texted Nataly for an update and Nataly ignored the text messages. On 2/12/24 we went to the location and the store was closed during business hours. I texted Nataly to resolve the issue. I told her if it was not resolved I would report her to the better business Bureau and consumer affairs. All I got from her was "wow". She Then called me and stated she doesn't work under threats.

Rented a Uhaul for the day and everything was smooth with an amazing price. Thank you for helping…read moreus out :)

My fav furniture store in Merced. Prob the only quality furniture store here. I've had furniture…read morethat lasted 12 plus years. Always have great sales and most of my house pieces is from there. You can see quality and I get tons of compliments. Karen is always helpful.

Was getting furniture for a new home in the area and like many i visited the big box stores but was…read moreunimpressed. Slaters had a great selection and they were really helpful in being open and transparent around timing. Furniture came and the movers went above and beyond and helped moved existing stuff around and explain functionality. 10/10 buying, delivery, and quality

I drove 87 miles to buy a specific model of chair by "Best Furn"…read more My city the price was $450 more for the same chair and they gave weak service . Bobby at Lenders was friendly helpful and even sent me pictures of the selection . Very friendly, clean restroom and easy parking . The place isn't fancy or plush . It's a warehouse store . But I wanted furniture not a hotel . I'd go back again immediately if I need more items . 5 stars

Terrible experience. I have been waiting almost a year to resolve an issue that the company refuses…read moreto deal with. When I purchased a table and chair set, the staff members scratched the table (when loading into my car). I called them the next day to tell them about this incident and the unprofessional staff member told me that I scratched it. As advised, I sent pictures to the company and have not heard back. I filed a complaint with the BBB, but BBB stated that the company "failed" to respond to them. I periodically call to follow up about this and never receive a call back. I would very much appreciate this company following up with me.

Very pleased with their service. They delivered the mattress I purchased quickly, no wait. The…read morestaff was friendly and honest in their presentation of their product. It was a pleasant buying experience. Satisfied customer from Hilmar CA

Local family business that I purchased furniture from and it lasted for years! Got kid's bedroom…read moresets and dressers and all solid wood. I'd definitely recommend.

So far so good. They have very reasonable pricing on all of their furniture. I'll update this…read morereview after my delivery. The sales person was cool and super helpful. I'll return for a coffee table and dresser in the near future

Wonderful selections from home decor to clothes. Staff is extremely friendly and prices are…read morereasonable. Great store for gifts.