I am 73 year old handicapped widow. My furnace stopped working when it was -20C outside the day…read morebefore a man was found dead in his furnace room in NE Calgary. I couldn't get any advertised 24/7 emergency repair outfits to answer their phone. It was 1AM and the fire department dismissed my vulnerability telling me to call a plumber when no emergency plumbers were answering their phones. When I finally got a plumber who had worked for me before he came out to try to convince me that I needed a new furnace. He said he would come by in a day or two to fix the limit switch that needed replacing. Left alone in the house without a working furnace, I thought I better get a second opinion. Bowness Plumbing and Heating was recommended as an independent old school company that did good work st reasonable prices. I called Mitch Hurd around 3:30 AM and was surprised he answered the phone himself. I asked him to come to diagnose the problem so that I could submit a request for financial assistance to fix the furnace from Alberta government Senior's Assistance program. What I was really after was a second opinion on the face of the cost of a new furnace. My furnace was mid efficiency only about ten years old. He agreed to come to provide a diagnosis for $350. I felt that would be money well spent in the face of the costs of s new furnace. He came within 40 minutes. I was on the other side of the furnace anxiously telling him to hurry up to not go over the half an hour for $350. He was a pleasant person to chat with. When he was finished I gladly paid $350 in view of the costs of a whole furnace replacement. You probably won't believe what happened next. Mitch Hurd is a man you just can't help but love. I know I do. As he was going out the door he said, "Ella. I already fixed it. I was here anyway. Your furnace is not a dud. A limit switch replacement is common. Don't worry about it now. Your furnace is fixed". VERY, VERY HIGHLY RECOMMENDED! I will never use another plumber in the years I have left in this life. Calgary, we are very lucky to have him. His company doesn't show up at the top of online searches. Just try to remember Bowness Plumbing and Heating.

He came and couldn't fix the problem, but he was nice, and refunded me because another company…read morefixed the issue

I recently had them do some work at a rental property on 2 occasions. Once to change out a faucet…read moreand once for a dishwasher install. Even though it was a small job each time they were prompt, treated me like I was a valued customer and did great work for a fair price. The thing that really stood out for me was how kind, courteous and considerate they were to my tenants even when I wasn't around. All of that stands out in an industry where it's quite common to blow off smaller customers and to only be good to the person paying the bill (if that)! Totally recommend them and I'll be using them exclusively from now on.

My daughter needed her dishwasher disconnected to replace the flooring…read more The bill was $337 - 2 hours labor. This was a 30 minute job for a professional. Disappointed.

I am VERY pleased with EXACT MECHANICAL SERVICES. I had an…read moreappointment to meet the technician and when I got to the property ten minutes early, the technician was already there. The work was in a condo, and involved contacting a neighbor upon whose property the shutoff valve for all the units were located. It was not possible for him to access the neighbor's unit, but he knew how to turn the water off using an alternative method. I was very impressed by hisknowledge of alternatives. Once the he technician got the water turned off, he knew exactly what he was doing, and worked efficiently and quickly. He even fixed, for no charge, another problem of which I was not aware. When the bill arrived, I was pleasantly surprised. Their charge was less than I had expected. I can give Exact Mechanical Services only the HIGHEST OF RECOMMENDATIONS!! *Use* these folks! It is a family business and they know their business success relies upon satisfied customers, and they work to satisfy.

Our water heater started leaking first thing in the morning and it was suggested that I call…read moreanother company (2 days later they still had not called me back ... you know the one, little dog) so I called Exact Mechanical. I was so happy that I was connected right away with their after hours service coordinator and within 2 hours I had a knock on my front door and two wonderful servicemen had my new water heater installed in no time. I highly recommend Exact. Very professional and their customer service is exactly as it should be. Thanks Exact!!

Woke up to a cold house and furnace not working. John at Concord was only one who said he could get…read moreout to check that day. Diagnosed a motor issue. John left a heater for us to use while he sourced the part. Back the next day to complete repair. He told us part should be under warranty and he would only charge the labour and bill York for part. A couple of weeks later John needed to come back for another concern and informed us he had received a cheque for the labour which he passed on to us. Total Honesty. Could not be happier with Concord service. John is the consummate professional. Had John back for full cleaning and maintenance i was so impressed. Highly recommend Concord Furnace.

Feeling ripped off Feel super ripped off by this company. I…read morecalled to ask them to install NEW/DIFFERENT shower handles as the ones currently on keep snapping. The guy replaced the cartridges and handles on 2 showers with the same type of handle and charged $800 for it. I know for a fact the hardware was maybe $200 total. I have asked for a detailed reciept, but have yet to see one. The technician had to leave 2 different times to get parts - he should have had stuff ready after he first went to get supplies. He also left a mess that had to be cleaned up with more than just a paper towel. Would not recommend these guys. Will change my review once I receive a receipt showing how this job cost $800.00

Called about a leak in the ceiling of our bathroom. I had already cut our drywall and saw where…read moreleak was. The person they sent was incompetent. Spent time flushing toilets upstairs trying to find out where the leak was. Then, he cut out almost all the ceiling in the bathroom. I asked why the bill was so high and he said he had to "troubleshoot" the location of the leak. Not a good experience RUN AWAY FROM THEM.