It's a great service for southern Minnesota. The times are great, drivers experienced and…read moreprofessional, and they take the stress out of holiday travel. On a personal note: I had to travel for a family emergency. Knowing the seriousness of the event, the driver went out of his way to drop me off at the airport as it was the end of his shift. They have competition now, but know that they have been here for a while and they have a personal touch that gives them a competitive edge.

I am a busy mom of 7 who has been looking forward to traveling alone for the first time in 23…read moreyears. I reserved a Land to Air shuttle ticket for Wednesday, 3/19, around 8 AM. Bad weather is moving in tomorrow (I get it) and I received a phone call today that all shuttles are cancelled for tomorrow. I was told that I'll have an account opened in my name and credit will be issued. I disagreed that was a good idea and was told my request would be "passed to corporate." The only credit I can give the company is that "corporate" called me and stated that my credit can be used for 12 months from today. I stated that I disagreed with this policy and do not plan to use this credit. I don't understand how they can justify this. Drivers won't be clocking in tomorrow, no gas is being used on these shuttles, and I'm not just scrambling to change my travel plans, I'm baffled that a small business in the Midwest would think non-refundable is the way to go when THEY decide to cancel the shuttle. Read the other reviews below because I'm not the only person who's been in this position. I'm not planning to travel again on Land to Air again and they can keep the "credit" on my account. I've had my money's worth sharing my experience honestly. Get a friend to drive you to the airport instead!

Just had the best interaction with a driver for AB taxi. Unfortunately I didn't get his name. He…read morewas so kind and accommodating. We laughed the whole ride home! AB hired a good one!

From the owner: Timely Pickups and Delivery- 24 Hours a Day - 7 Days a Week Airport Pick Up and Drop off- Casino…read moreShuttles Independently Owned and Operated. We will go anywhere to make sure you can go wherever you want. We are independently owned and operated and have the convenience of our local and tool free phone numbers. Our vehicles are radio dispatched and have air conditioning and heat. We pride ourselves on clean and on time vehicles. Give us a call today.

We had driver #36 Steve, and I can't even begin to explain how great he was. He was very reliable…read moreand was an absolute blast to ride along with. He will be our driver every time from now on! Everyone in our cab of 7 people loved him. See you in August, Steve! ~ CJ

Anyone In The Mankato Area That Took Kato Cab After 2:30 Am on 8/16/2016 car number 40 Driver Had A…read moreMohawk , In The Passenger Back Seat I Lost My Wallet It Is Colorful And It Zips Up If Anyone Finds It Please Contact Me @ 5074695875 And Please Share reward It seems i kept getting the run around "oh i will go look in this place or another one i will look in this place well how many places for lost and found do you got?" and then they havenot checked the car they all said they were going to and the driver called in said he wasnt coming i think suspesious to me ...maybe make the drivers check the car after each stop or run just saying

I took the shuttle on July 21, 2026 from Rochester to MSP. My driver was Michael. Michael was…read moregreat. He was patient, polite, kind, on-time, and professional. I can't ask for more than that. But what impressed me the most was how he handled one customer in particular. This person, first of all, apologized to the rest of us for holding up the trip because she was late and there were a lot of last minute things she needed to take care of with Michael. She also told us that she is moving to another state. She had another friend with her that drove her to the pick-up spot, and she looked noticeably distraught. In fact, they both did, which apparently was because they were saying goodbye to each other. We were ready to leave, but Michael paused and turned to this person and asked if she would like to say goodbye to her friend one more time. She asked Michael if that would be ok, and he replied yes, that we have some time in the schedule. She took the opportunity, and got off the shuttle, and she and her friend immediately hugged and sobbed loudly on each other's shoulders. Upon seeing this, I heard one of the customers in the back say, "now they're going to make me cry." Honestly, I was tearing up too when I saw this sensitive moment. After a few minutes, we finally left. The drive itself went well with no problems. I was the last to be dropped off, and I told Michael that what he did was a very nice thing. He humbly shrugged it off, seeing it simply as an opportunity to help someone out. Kudos to you Michael. We need more people like you in this world.

I booked a ride for my husband from RST to MSP. My husband was so impressed with the kindness of…read morethe driver, Michael, he told me to make sure to give a recommendation for this company. I also met the driver Michael when he picked up my husband, he was very kind and courteous, that's why I was not surprised when my husband told me that one of the passengers was leaving the state and her friend was crying while waving goodbye to her. Michael told the passenger he has time to wait and asked the passenger if she wanted to say goodbye to her friend again. All the other passengers were watching from inside the van and saying the scene was so touching that makes them all want to cry too! You don't see this kind of kindness everyday and when that happens, it's a blessing!

Groome transportation is incredibly reliable, sticks to the timetable, and offers a number of…read morepickup and drop off locations. Most importantly, customer service is amazing about rebooking when travel gets disrupted. The drivers are friendly, the vehicles are clean and as comfortable as you can hope for from a shuttle, and all in all it is a good value. I still prefer to fly out of RST whenever I can, but it's great to have Groome as backup.

Would give them 0 stars Horrible service.i was here at 3 45…read morefor a 4 pm bus And yet still the bus left And they acted awfully The assistant general.manager should be fired

Disappointing. Rented an SUV for service for 8 hours. Had a fabulous driver who was timely and…read moreaccommodating. Once inside, the vehicle was dirty which made me very uncomfortable especially knowing how much I had paid to have the service for the day. When I directly contacted the company in an email to notify them I did not receive a response. I called a few business days later to confirm they had received my email and they told me to hold and an older gentlemen named Maurice answered and said hello? When I stated I had been disappointed in my service he said, "oh yeah __last name__ sorry about that, we are short staffed." And left it at that. Meaning they had already read my email, neglected to respond and had no plan to recover my business. Can very confidently say I won't be returning for service from them ever again.

Ever hear the expression you got one job? Well these people have one job, and they are not very…read moregood at it. They were hired, confirmation number and all to pick up my 19 year old daughter a the airport. 1 am no show, they used the given number and someone answers, not only was he unapologetic he was rude, " Im not a the office, and he actually said its not my problem". He said that, yes that. Whose problem is it? They left my 19 college age daughter stranded 60 miles from her destination in a state we don't live in, pretty much worst case scenario. Want to be picked up, hire someone who will.

David is great to work with! Very responsive and arrives early. We had a early flight and had…read morerequested a 4:50am pickup time. David confirmed my request and quote for the trip. A few days prior to our trip, I realized our flight time was earlier, reached out to David to see if original pick up time would be okay and with his expertise, he recommend we leave a little earlier, which was much appreciated and he was able to quickly confirm change in pick up time. Day of, bright and early David was there just before our pick up time at 4:30am. He was personable, respectful and positive so early in the morning! Great conversation on the way there, spacious and super clean vehicle with plenty of room for just us two, but we know we can fit our family of six and luggage in his car for future trips. Highly recommend using Mr. nice guy for all your transportation needs

I had a perfect pickup experience at a fair price. David lives up to the name too. If you need a…read moreride to or from MSP, definitely go with Mr Nice Guy.

Really they are a very nice taxi service. They are safe, polite and kind…read more Charge is moderate and not too high. I have used them twice now, and they do a great job.

We were working a job site in Albert Lea and were in a bind because one of our workers needed to go…read moreto the airport. We called Lea Taxi and they immediately picked up the phone and I told them where we were going and from where and they said they would be there in 15-20 minutes. The driver was right on time and the cab was clean. The driver drove safely and was respectful. Would definitely use again.