Great, efficient, caring staff. My chi was not upset after her appt which speaks volumes. Glad I…read morefound them!

I would truly give zero stars after being treated the way I was. As I was only transporting cats to…read morethis place for a senior disabled person. Who has had cats just dumped in her yard. She is trying to do the right thing. Being on a fixed income she was able to get some vouchers. In which case I believe the doctor and the staff were not prepared to deal with any type of feral/stray cat situation. I called to verify information to make sure I did as they wanted. 2 feral cats per person per Tuesday Wednesday and Thursday. As long as the paperwork and the traps matched. Then they changed their minds several more times on how many feral/stray cats could come as they were being over whelmed. As we all are with the kittens and people dumping cats. So I called left a message with my question and I received a text message from them asking my question. Once I texted everything to verify the "new" rules of dropping off cats. I was I formed by Taylor who works the front desk that they will no longer allow transporting allowed at all. The cats need to have owners! Honestly feral/stray cats do not have owners. But nonetheless Taylor was very rude, while texting using all capitals etc. As all I was doing was verifying how they wanted things done. Taylor took it to another level that didn't need to take place. Very rude, disrespectful behavior for a front end office worker. There truly is nothing wrong with verifying information when you change the drop off instructions many times. Even as a veterinary hospital I wouldn't use this place. If they speak to people over text the way Taylor did in person no thanks. Maybe they need to check how to run a feral/stray program with vouchers before they accept the contract. I would suggest Taylor take some responsibility for her actions and maybe take a class or two on how to treat people. You're having a bad day not the patients fault and you don't take it out on them. I have all the text messages from Taylor. And as promised my review for your rudeness Taylor!!!

I went in to get my 10-week old puppy checked out and, this was one of the best experiences I could…read morehave ever hoped for. The staff was super friendly and polite. They helped get my puppy seen and taken care of quickly and she's doing so much better. I called around to every other office in tulare and Visalia and , no one would help without charging me an extremely large amount of money for the emergency. Thank you Hailey for being so helpful and kind ( I was really upset over my sick puppy) & Thank you to all the kind staff members at Sierra veterinary center !

I called for some information about my i'll dog and the receptionist that answered the phone named…read moreHailey,Was very helpful and didn't hesitate to answer any questions i had as i was very worried for my pup..I appreciate her knowledgeable information and help me be at ease until our appointment..Unlike another local vet wouldn't even answer a simple question..Thank you Hailey

Worst veterinary clinic ever! Their customer service is deplorable! I made an appointment and when…read moreI showed up they said it had been for the day before. I had made the appointment the day before at 2:30 and the appointment was for the next day at 3:00 because they said there'd been a cancellation. I was so relieved because my kitten has a terrible wound on his foot. But they insisted I'd had the appointment the prior day even though I showed them on my phone log that I'd called them the day before. They said they would squeeze me in, but it would have to be an additional $100. charge. No concern for my animal AT ALL!!! I hate this clinic. Don't go there!

If I could've I would've rated ZERO STARS! first off entering miss Angelica needs to change her…read moreattitude towards people! If u don't have the enthusiasm to work stay home. Then we asked for our dogs prints (she passed away) and they said they would mail them to us, we received a letter in the mail and the prints were not even printed on the paper right it was smudged my boyfriend and i wanted to get a tattoo of our babies prints on us and now we cant because of the way her print was on the paper. Would never go there again.

Have been taking my pets there for over 10 years. Dr Wilson is amazing. would totally recommend…read moreher for any of your pet's needs

Jamie is a wonderful vet! I took my poodle to her as long as I had him. I would highly recommend…read moreLindsay Westwood Veterinary.

Highly knowledgeable, respectful, and incredibly dedicated! Dr. Scheer goes above and beyond for…read moreevery pet I've ever had, treating each one with the utmost care and expertise. We always feel at ease knowing our furry family members are in the best hands! I don't know what in the world I'm going to do when he retires!!!! We love Dr. Scheer!!!!

I just couldn't help writing a review today…read more Dr. Scheer is one of the most personable people that I have had the pleasure to speak with. I called him about adopting a puppy, and he was the most gracious man, who even with a busy practice and family life, took the time to answer all of my questions and concerns. He even told me about the separation anxiety that the puppy can go through for the first few days when leaving their siblings. He took my concerns seriously and gave me all of the answers I needed. Not only is he a vet, but a true animal lover, who has encouraged and helped his children to become involved in raising many different types of animals on his ranch. He is in the right business and I can tell that he truly loves what he does, does it well, and takes care of his patient's human parents as well as their pets, telling the truth, yet setting them at ease with his gentle and warm manner. I also had the pleasure of speaking with Lolita, who answered the phone and was just as kind as Dr. Scheer. I am looking forward to meeting them both and would recommend this vet in a heartbeat.

Took my cat to this vet yesterday and they were doing a great business. Dr. Dietrich is a…read morecompassionate and skilled doctor.

I can't begin to say what a wonderful Rescue CVRR is!! I highly recommend this facility if you…read morewant adopt a rescue. I adopted my little dog from there 2 years ago and she is exactly what they said she is and I couldn't be happier.

Adopted two dogs here over the years and 10/10 experience. Dogs and cats come fixed and vaccinated!read more

I want to start by acknowledging that euthanizing a pet is already one of the hardest decisions a…read morefamily can make. We were in an incredibly painful situation, our dog had bitten our daughter in the face twice and needed to be euthanized for her safety. We had adopted him from a shelter, and finding a compassionate, affordable option was not easy. Shelters were at capacity, the SPCA quoted over $500, and other vets were similarly overpriced. We called Northpoint, received a price over the phone, and made the 45-minute drive from out of town, already emotionally drained. What we experienced once we arrived made a devastating day so much worse. First, upon arrival we were informed, for the first time, that we needed to bring paperwork from the shelter where we adopted our dog. No one mentioned this when we called. Staff attempted to contact the shelter themselves, said they couldn't reach them, and then told us they might not be able to help us at all. My husband had to get back in the car, drive to the shelter to retrieve immunization records, and return, adding significant time and stress to an already traumatic experience. Second, when we were finally seen, they quoted us a higher price than what we were given over the phone. They also attempted to add an urgent care fee, claiming we had been given an urgent appointment, which was not true. My husband had to push back just to get them to reconsider. When he mentioned the original price we were quoted by phone, staff told him there was nothing they could do. We were grieving. We were exhausted. We had already driven nearly an hour and a half round trip for paperwork. And Northpoint chose that moment to add surprise fees and dismiss our concerns entirely. It felt like they knew we had no other options and used that against us. I wouldn't wish this experience on any family already going through the pain of losing a pet. If you're in a similar situation, I'd encourage you to get everything, pricing and requirements, in writing before you make the trip.

Dr Chege has such an amazing bedside manner for your pet! The customer service is amazing. They…read moreare so friendly and helpful. So glad we switched to come here.

I have called 3 different times to get help with Equine and large animal. I had thought maybe I got…read morea sour employee and tried a different time when needing help. Each time I found extreme rudeness with staff that answers the phone. It is very unfortunate that the Veterinarian is unaware of how her staff speaks to people over the phone.

Had an emergency on a Sunday evening. Dr. Wilson drove 45 min to help us with my injured horse. She…read moreis a compassionate and tenacious doctor. I commend her as a vet and highly recommend her services.

Her compassion for animals. She was always kind with my…read morehorse and gave him the best care.

I have taken my animals to Dr. Wilson since 1999 And she is…read morevery professional and a great doctor. Very reasonable prices.