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Albers P Charles, DVM

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

Services - Albers P Charles, DVM

Pet physical or wellness exam

Pet vaccinations

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7

3 years ago

Great care for our pug! Reasonable prices too when she got a foxtail stuck in her foot. Highly recommend!

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Henderson Veterinary Hospital - Teddy 6 months old

Henderson Veterinary Hospital

(27 reviews)

Great, efficient, caring staff. My chi was not upset after her appt which speaks volumes. Glad I…read morefound them!

I would truly give zero stars after being treated the way I was. As I was only transporting cats to…read morethis place for a senior disabled person. Who has had cats just dumped in her yard. She is trying to do the right thing. Being on a fixed income she was able to get some vouchers. In which case I believe the doctor and the staff were not prepared to deal with any type of feral/stray cat situation. I called to verify information to make sure I did as they wanted. 2 feral cats per person per Tuesday Wednesday and Thursday. As long as the paperwork and the traps matched. Then they changed their minds several more times on how many feral/stray cats could come as they were being over whelmed. As we all are with the kittens and people dumping cats. So I called left a message with my question and I received a text message from them asking my question. Once I texted everything to verify the "new" rules of dropping off cats. I was I formed by Taylor who works the front desk that they will no longer allow transporting allowed at all. The cats need to have owners! Honestly feral/stray cats do not have owners. But nonetheless Taylor was very rude, while texting using all capitals etc. As all I was doing was verifying how they wanted things done. Taylor took it to another level that didn't need to take place. Very rude, disrespectful behavior for a front end office worker. There truly is nothing wrong with verifying information when you change the drop off instructions many times. Even as a veterinary hospital I wouldn't use this place. If they speak to people over text the way Taylor did in person no thanks. Maybe they need to check how to run a feral/stray program with vouchers before they accept the contract. I would suggest Taylor take some responsibility for her actions and maybe take a class or two on how to treat people. You're having a bad day not the patients fault and you don't take it out on them. I have all the text messages from Taylor. And as promised my review for your rudeness Taylor!!!

Scheer Jeffrey W DVM

Scheer Jeffrey W DVM

(3 reviews)

Highly knowledgeable, respectful, and incredibly dedicated! Dr. Scheer goes above and beyond for…read moreevery pet I've ever had, treating each one with the utmost care and expertise. We always feel at ease knowing our furry family members are in the best hands! I don't know what in the world I'm going to do when he retires!!!! We love Dr. Scheer!!!!

I just couldn't help writing a review today…read more Dr. Scheer is one of the most personable people that I have had the pleasure to speak with. I called him about adopting a puppy, and he was the most gracious man, who even with a busy practice and family life, took the time to answer all of my questions and concerns. He even told me about the separation anxiety that the puppy can go through for the first few days when leaving their siblings. He took my concerns seriously and gave me all of the answers I needed. Not only is he a vet, but a true animal lover, who has encouraged and helped his children to become involved in raising many different types of animals on his ranch. He is in the right business and I can tell that he truly loves what he does, does it well, and takes care of his patient's human parents as well as their pets, telling the truth, yet setting them at ease with his gentle and warm manner. I also had the pleasure of speaking with Lolita, who answered the phone and was just as kind as Dr. Scheer. I am looking forward to meeting them both and would recommend this vet in a heartbeat.

Northpointe Animal Hospital - Pet Emergency and Urgent Care at NorthPointe Animal Hospital. Walk-ins are welcome.

Northpointe Animal Hospital

(50 reviews)

I want to start by acknowledging that euthanizing a pet is already one of the hardest decisions a…read morefamily can make. We were in an incredibly painful situation, our dog had bitten our daughter in the face twice and needed to be euthanized for her safety. We had adopted him from a shelter, and finding a compassionate, affordable option was not easy. Shelters were at capacity, the SPCA quoted over $500, and other vets were similarly overpriced. We called Northpoint, received a price over the phone, and made the 45-minute drive from out of town, already emotionally drained. What we experienced once we arrived made a devastating day so much worse. First, upon arrival we were informed, for the first time, that we needed to bring paperwork from the shelter where we adopted our dog. No one mentioned this when we called. Staff attempted to contact the shelter themselves, said they couldn't reach them, and then told us they might not be able to help us at all. My husband had to get back in the car, drive to the shelter to retrieve immunization records, and return, adding significant time and stress to an already traumatic experience. Second, when we were finally seen, they quoted us a higher price than what we were given over the phone. They also attempted to add an urgent care fee, claiming we had been given an urgent appointment, which was not true. My husband had to push back just to get them to reconsider. When he mentioned the original price we were quoted by phone, staff told him there was nothing they could do. We were grieving. We were exhausted. We had already driven nearly an hour and a half round trip for paperwork. And Northpoint chose that moment to add surprise fees and dismiss our concerns entirely. It felt like they knew we had no other options and used that against us. I wouldn't wish this experience on any family already going through the pain of losing a pet. If you're in a similar situation, I'd encourage you to get everything, pricing and requirements, in writing before you make the trip.

Dr Chege has such an amazing bedside manner for your pet! The customer service is amazing. They…read moreare so friendly and helpful. So glad we switched to come here.

Albers P Charles, DVM - vet - Updated May 2026

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