Five stars because this hotel was a great value. It's not in city center, but rather in a fairly quiet neighborhood area, so it's less expensive. This is not a fancy hotel but it's clean and well kept. It's very close to the Santa Agnese metro too. If you like more than just coffee and pastry for breakfast, choose the breakfast option. It has a large variety of choices: cereal, fruit, yogurt, scrambled eggs, bacon, sliced meats, cheeses...well worth the reasonable price. The staff was wonderful. We were so tired one evening, we just wanted to have a pizza delivered...and I wasn't comfortable enough with my Italian to call and order, so the front desk staff called for me. Mini bar was reasonable. We also used the laundry service and that was quite reasonable too. I will definitely stay here again when we come back to Rome. read more