Friendly. Timely response. Drywall repair was excellent, texture beautiful. Recommend this…read morecompany.

I had a very disappointing experience with Collen of Contreras Builds when I hired the contractor…read morefor touch-up and painting work on part of my exterior walls. In the painting project, I provided high-quality paint and caulking, and Collen's quote was higher than another I received. I chose him expecting better-quality work, as he promised. Unfortunately, the opposite happened. The painting was done unprofessionally and resulted in extremely poor quality. The contractor rushed through the job, painting two colors simultaneously without taping, which caused colors to overlap along the dividing lines. He also skipped the sanding step entirely, leaving uneven surfaces with rough patches, missed spots, and areas overloaded with paint that formed drips and bulky textures. Many gaps between wood beams were left unsealed, as shown in the photos. The contractor also made a careless mistake on the entire west wall--staining the narrow sides of the beams with the wall color, ruining the intended original color pattern and making the beams look flat and mismatched compared to the rest of the exterior house walls. Yet, Collen refused to fix the mistake. I also had Collen quote $310 to replace a water-damaged wood beam at one damp exterior corner of my house with a composite board for better water resistance. After removing the original wood beam, the wood board behind it also showed some water damage with two soft, wet spots. Collen instructed his worker to cover the damage with the front beam. Proper repair steps should include either replacing the damaged part or removing loose wood, treating it with wood hardener, and filling holes with epoxy or wood putty. Collen refused to replace it, so I scraped out the soft wood and let it dry while his worker was on a break. Later, the worker said that Collen instructed him to only put thin tape over the damaged board, leaving the holes unfilled. Collen also used a cheaper OSB board, which has poor water resistance and was not the agreed-upon water-resistant composite material--essential for this moisture-prone spot. During the two days they worked here, I provided boxes of water, baked a pizza, and asked if anyone needed a snack. I was friendly with the workers and thanked everyone throughout. However, Collen was often rude, disrespectful, and insulting--sending messages such as, "you wanted cheap work on a pile of shit house." He wanted me to replace all the exterior trims and parts (so he could make a bigger profit). On the second day (their last day on site), he repeatedly pressed for payment before the project was finished, even though I had already paid a deposit before work began. In the middle of painting that morning, Collen suddenly pulled the crew off the site. He then texted me a series of unprofessional and intimidating messages, including: "If the invoice can't be paid at 3 p.m. being reasonable, we will leave then do what we need to do." "I will take this to court which will cost a lot of money and my invoice will be out the door new pricing." Despite my assurance that he would receive the remaining balance once the project was completed, he continued to threaten me: "You can pay your remaining invoice right now but we are not doing anything more. If it's not paid then I will pursue with my report with my lawyer." "I will have my lawyer reach out and worse comes to worse we will file a lien with the city." Three hours later, Collen sent two workers back to rush through finishing the painting. I paid the invoice in full at 5 p.m. They left without the promised walk-through and did not complete the contracted work, including painting the soffit. The painting project only involved the west side and part of the north side of the house exterior. Although it was originally agreed to complete the north wall up to the garage door, Collen had his worker stop two-thirds through and demanded an extra $750--on top of the $1,870 already paid--to finish the job. This demonstrates his manipulative tactics and lack of integrity. Collen's claim that I was "hostile" is completely false. During the less-than-two-day project, despite Collen's unprofessional, rude, and bullying behavior, I remained friendly with the workers, thanked them throughout, and reminded Collen to be positive and constructive. After I posted my honest review, Collen retaliated by posting a false and defamatory review on my business site, claiming my home is "completely rotting"--which is untrue, as I regularly maintain and repair it. His statement that "Your neighbors did in fact reach out to us to let us know you cause problems with almost everybody" is entirely fabricated and clearly intended to damage my reputation. The above examples reflect only part of the unprofessional conduct and poor workmanship I experienced in this case with Collen. I hope no other customer has to experience the disappointing service I did.

Regarding installation problems, I'm really disappointed in the lack of follow-up in spite of…read morestopping in, emailing & calling.

I was pleased with this company when I bought and installed carpeting with them. They came to…read moremeasure when they said, gave me a good price on the carpet I selected, and the installers did a good job installing it. I'm happy with my purchase and my interactions with them. Wish they always answered their phone, but they did call me back. I was happy I chose them. Two other carpet companies in Boulder didn't return phone calls in a timely manner.

We've had issues with our home's original hardwood floors since we moved in with splinters and…read morecracks. We finally decided to repair them and reached out to ASA- they gave us a no-nonsense quote for installing new floors and did so with a fast turnaround. We couldn't be happier with how they turned out and love the final product.

These floors didn't look this good when my house was built in 1931! They look just stunning. We…read morehad the floors refinished but also new wood laced in to cover the no-longer used HVAC floor vents and for the most part you can't tell. We had a problem, that was not the crew's fault, when our fridge ice maker line leaked after the application of the first finish coat. They were great and got it taken care of, re-sanding and refinishing the affected areas. The only issue was communication, especially early on. Be sure to coordinate with the managers so that the plans have been communicated to the crew before the work starts, and stay in touch with the managers. Once I engaged with them it was quite responsive , and most importantly the work is fantastic. We will be enjoying these floors for decades.

The design assessment , product management was exceptional…read more Stacy Doan was accommodating and helpful in providing extraordinary products and services to my home project. The Wagner teamwork is outstanding. I will go forward with the Wagner Floors as Stacy performed to know and understand the process and design especially for my home. Thanks Wagner Floors. Dean and Tina in Lakewood. ​

I would not recommend this company…read more I chose them because the scope I discussed with the account manager included replacing my flooring and installing a new vanity I had already purchased. I verbally confirmed that scope with the account manager and paid an invoice that included a line item for that portion of the work. Despite that, the installer arrived without all of the necessary materials and informed me he was not comfortable installing the vanity. To be clear, I have no issue with the installer declining work he wasn't comfortable performing. What I do have an issue with is being told afterward that vanity installation was never included, despite it being discussed with the account manager and being a major reason I selected this company over other bids. The installer himself encouraged me to request a refund for that portion of the project, but the company only provided a partial refund ($180). As a result, I am left with an unfinished project, a sink currently being held up by a 2x4, and the need to hire a second contractor to complete the work. What should have been a straightforward bathroom update has turned into a major headache. By the time the project is finally finished, I will have spent significantly more than the original quote, despite choosing this company because I believed they would handle the full scope of work from start to finish.

They are the best guys we have worked with. Luca and his team are prompt and responsive…read more They go above and beyond for the customer. Thankyou for making our floor look beautiful team.

We are so happy for hiring Express Hardwood & Flooring to sand our hardwood kitchen floor and to…read morechange some damage wood boards in our living room because they made a great and neat job. Fernando who we contacted for the job was very helpful coordinating everything , Roger did the sanding which looks so pretty after taking all the precautions to avoid the dust coming out of the kitchen and Kevin Santos, the wood installer was super nice and did an amazing job removing the damage boards and installing new ones! Congratulations to the best team! I would highly recommend this company !!

We were very pleased with the final results Custom Flooring Specialists provided after having them…read moreresurface our hardwood floors. Efrain was very courteous and thoughtful and did really great work. There were a few communication issues in understanding timeframes and access with the main office, but everyone remained professional and positive and I sincerely appreciate that. The price point they offer and the craftsmanship they deliver make them an easy recommendation from me if you're considering their services.

Living room floors were old oak, deep scratches everywhere and just looked worn down. They sanded…read moreit all back to bare wood, put down a matte finish, and didn't leave the place buried in dust like I was expecting. Pricing was upfront the whole time.

the gentlemen that came to install my flooring were efficient and very courteous! my floor looks…read morebeautiful!

Larry was fair and professional from the very beginning. His crew was fast and did a great job…read more There's nothing more you need from a flooring company.