We bought our flooring back in November. Did not post a review right away. Our sales person was…read moreTyler. The installers were Justin & Bob. The whole experience was great. The LVP planks are a wonderful quality at a great price. The installers were knowledgeable, timely and fair price. They even came by 5 months later to fix a couple of spots the cold weather impacted and looked everything over, at no additional cost . I have heard some people complain about their installation. Make sure you ask the right questions and definitely request Justin & Bob. . Love my new floors

If you're looking for a reliable spot to buy flooring and have it installed without hassle, this is…read moredefinitely one of the best places to go. Highly recommend working with Rob.

Vitor and his team have done 4 projects on our house (so far). They have replaced all the flooring…read morein entire house with LVP, remodeled 2 bathrooms, and gave us a beautiful kitchen backsplash. They are, without question, the best at what they do. The craftsmanship and attention to detail is second to none. They are also so respectful, punctual, and so easy to communicate with. Highly recommend.

This company, it's techs and Vitor Bianchi have made me believe that I can find good craftsmen…read morehere. Replaced damaged engineered hardwood flooring - I didn't even know you could do that when it's glued to the concrete. My floor is stunning again. Such incredibly nice hardworking folks too.

The installation team is top notch and does amazing work. We could not be happier with the outcome…read moreand wholeheartedly recommend Mercury for all your carpet and flooring needs.

We had the pleasure of having Mercury Carpet in Jacksonville replace our carpet and flooring. John…read morewas so very kind and patient as I was picking out and changing right up until almost the last minute. The installers were excellent to work with, the install went very well and it looks perfect! The attention to detail really impressed me too! John even came all the way to Baldwin to check on us and make sure we were happy.

David was absolutely amazing and did a fantastic job installing carpet for us…read more I highly recommend and will definitely use him again.

Amazing service! Fast and professional. They're flexible depending on your needs…read more My family's happy with the results

Visited the store with the intenti on of getting an…read moreestimate, but we walked out with the impression the representative was not interested in our business. I did call around 45 minutes later and got no better results. Dissatisfied and disappointed.

We had a great experience with Mike and his company installing a new floor in our sunroom. We got…read morea few different quotes for the work, including from Mike who came out to look at the space on a Saturday afternoon. Mike's wasn't the lowest bid, but it was the only one without contingencies, and the only one which stated up front that his crew would remove the old tile floor, repair any underlying issues with the subfloor, and level it before installing the new luxury vinyl planks. Plus we felt comfortable after meeting him about the plan and the quality of the materials/work. It took about two weeks after signing up to get the planks ordered/delivered, and then set a time to do the installation. A two-man crew showed up around 8:30 a.m., gave me some updates along the way to show what was happening (and ask some important questions I hadn't considered, like which way the new planks should run), and they finished installing the flooring and the quarterround by about 11:30 a.m. Everything looks great, and we are very happy.

Kasey is an excellent tile and flooring installer. He is committed to excellence and listens to the…read morecustomer. Very timely and efficient in his work. Very good value for cost.

From the owner: Locally owned and operated flooring business. We specialize in a variety of flooring materials such…read moreas tile, hardwood, marble, LVP, and more. From bathroom remodels to repairs, we do it all. Call us to schedule a free quote!

Handy Andy's team did a great job on our floors. They had great communication, arrived on time and…read morethe finished product was both affordable and professional. Could not be happier with what they achieve on the refinished floor Would definitely use them again and highly recommend. (no idea why my review says iI am in California - We are in the Avondale area of Jacksonville)

I recently had my wood floors refinished, and I couldn't be happier with the results. The floors…read moreare the original floors installed approximately 30 or 40 years ago. Handy Andy matched the floors perfectly to adjoining rooms. Handy Andy was excellent from start to finish. Great the floor technician was efficient, meticulous, and clearly experienced, probably the best in the city. Andy, the owner checked in after completion to make sure everything was ok. What impressed me most was the attention to detail and commitment to quality. I wouldn't trust anyone else with my floors and would recommend them to anyone looking for top-notch workmanship. Truly a five-star experience! On a side note, my son has also used Handy Andy and had the same experience.

Recently had our 3 car garage done by EZ Garage Solutions and LOVE IT!!! Would recommend to anyone…read morewanting to have their garage floor professionally done. The crew was incredibly professional, thorough, explained the process to up step by step, and did an amazing job. Price was very reasonable.

They did a great job , and the turnaround time was very reasonable . I called and they came out a…read morefew days later

excellent company! we had hardwoods added in bedrooms and the team did a phenomenal job! Will use…read moreagain in any and all future homes! excellent all around

Quality Flooring has a great team that provides excellent advice and service, resulting in an…read moreoutstanding overall product. We recently received this from the lead designer, Stefanie, and the customer service person, David. And the installation was perfect!

I strongly advise against using this company if quality and long-term support are priorities. After…read moreonly two years, my floors are showing significant wear and nicks. Because the product has been discontinued, there is no path for repair, leaving me with a subpar result. Despite reaching out, I have received zero assistance. Please spare me the automated 'contact us' response and instead focus on standing behind your materials for future customers.

Title: Avoid Empire Flooring at All Costs - A Costly Nightmare from Start to Finish…read more Review: In December 2023, I paid over $22,000 to have my floors installed by Empire Flooring. Within months, I noticed the baseboards lifting from the walls throughout my entire home. A contractor later explained that Empire installed the quarter round too tight against the flooring, causing the lifting issue. When I called Empire in March 2025, they informed me that my installation warranty had expired just three months earlier. Even worse, I had purchased a $2,000 extended warranty, which I later learned only covers accidental damage--not installation errors. Absolutely unbelievable. That alone was bad enough--but the story gets worse. After a kitchen flood damaged about 200 square feet of flooring, I paid $3,600 for repairs. In the middle of the repair, the installation manager abruptly ordered the crew to leave, claiming that my original flooring was installed incorrectly and that my continuous flooring layout violated the manufacturer's warranty--even though Empire themselves installed it that way! He insisted that they would only proceed if I agreed to add five transitions in doorways and an 18-foot transition strip across the middle of my great room. When I refused to accept that ridiculous "solution," they walked off the job. After multiple complaints to corporate, Empire finally offered to replace all my flooring for $10,000 since they no longer carry my original material. I agreed, set an install date, and took off work... but no one showed up. The sales rep stopped responding, and now, as of October 2025, I've lost two days of work and still have no completed floor. I've given this company every opportunity to make things right, and they have failed miserably at every turn. If you value your home, your time, or your sanity--DO NOT hire Empire Flooring. I wish I never had.