While planning our bucket list trip to Alaska for our 38th wedding anniversary, we wanted it to…read moreinclude a week on land and a week at sea. We had already decided on the cruise we wanted to take, and we had booked it separately. We started to put together what we wanted to do on the land tour, and doing the planning on our own quickly became overwhelming. We looked at several websites that offered travel arrangements and we decided on Alaska Tour & Travel. Mostly because the Best of Denali & Kenai Fjords Tour 120 offered a variety of activities and things we wanted to do. It was an even bigger bonus to find out that we could make alterations to further enhance our tour. Even with those alterations, they were able to put the journey together in a seamless manner, leaving us to just enjoy Alaska without the worry of how we were going to get from one destination or excursion to the next. From start to end, Alaska Tour & Travel was there to assist us and keep us informed as the trip progressed. This was so comforting and made our trip very enjoyable. With the planning services we received, we can't say enough good things about Alaska Tour & Travel. We both highly recommend Alaska Tour and Travel and will use them when we plan our next trip to Alaska. We would also like to give a shout out to Kala Jenkins and Skye Smith for all the work they did for us. Thanks for a great Anniversary!

We are extremely happy that we contacted Alaska Tour & Travel for our vacation this year. The whole…read moreexperience could not have gone any smoother. From the first phone call to actually booking the train ride to Seward and booking our hotel through them, it was a very seamless transaction. The train ride was absolutely beautiful and fun! The whole family enjoyed it tremendously! It is so worth paying the little extra for the Gold Dome ride as it is all inclusive with drinks and meals. We went round trip which included breakfast, dinner and 2 free alcohol drinks going and coming back, plus all the non-alcohol drinks you want. We of course had Bloody Mary's in the morning which were the best! All of the train personnel were courteous and most professional. We highly recommend Alaska Tour & Travel to anyone wanting a splendid vacation experience! Thank you Alaska Tour & Travel for everything!!

Brooks, our tour guide, made the day for us. Super-personable, knowledgeable, happy to adapt to…read morewhatever situation. He showed off Anchorage in the very best way, and he's got awesome, interesting stories. Highlights: * We saw a moose in the wild, almost immediately! * The land is just stunning. We got perfect weather and, again, a fantastic guide. * Brooks totally pampered us - brought everyone cold waters, tons of snacks, and a comfy, pristine van to ride in. * Overall I'm uncomfortable with penned animals, but the conservation center has a pair of rescued brown bears and a trio of black bear rescues, and it was cool to see them and learn their stories. Wishes: * Wish people could be grouped by level of preferred activity. We had the bad luck to book at the same time as some folks from a cruise ship, and they didn't want to walk anywhere, spend time outdoors - they even made us skip lunch and come back early because of their cruise timeline. That was a big bummer.

Had the absolute best time today with James as our guide. My best friend and I are in town for a…read morefew days and wanted to see as much as possible so I booked a tour. We were picked up at our hotel and whisked off on an adventurous day full of rich Alaskan history, comic relief, amazing views, plenty of time for pictures, and so much more than we could have ever asked for. Alaska is absolutely beautiful. It was great to be able to hear so many interesting facts as well as background on each town, glacier, or area we passed. There were snacks and waters for all guests, which definitely came in handy! 10/10 would recommend! Would love to come back in the spring or summer and take another tour.

I can't say enough good things about this company. I rented one of their vans for last minute trip…read moreto Alaska to travel across the state, and it was a lovely experience through and through. Aside from the van being very nice and well designed, Carolyn, the owner, is so professional and kind. I lost the keys to the van on a hike about 2 hours out of town and was stuck outside during winter and when I called for help she had a preplanned solution to it that helped me get back in quickly. It was my first time driving on icy roads and I did cause some damage to the van, which was worrying because I was afraid of telling the owner directly about this, but she was incredibly professional about it, reassuring, and helpful solving it. To make matters worse, in a fit of exhaustion upon returning the vehicle, I locked the only set of keys in the van. She was unbelievably patient despite a whole comedy of errors on my behalf. Overall lovely experience with this company and highly recommend.

I would highly recommend River Wild. Starting with efficient and friendly customer service when…read moreyou rent your van, and ending with the easy return at the end of your trip, everything about this experience was top notch. This was our first time in a camper van, and we were a little apprehensive, but the van is easy to drive, and is well equipped with everything you will need to make your Alaska Adventure worry free. It was a joy not to have to set up a tent each night, and to know we would be warm and dry if we encountered bad weather. The van has a heater and a refrigerator, as well as more storage space than we expected. Compared to the high cost of renting a car to get around and still having to pay for a campground or hotel room, the van cost was very reasonable. Plus, because we didn't have to pack up each time we moved to a new location, we had more time to enjoy our trip.

UPDATE: After returning home and reviewing our photos, we discovered that the scratch existed…read moreBEFORE we picked up the vehicle. Only after presenting this photographic evidence to the company did they agree to issue a refund. This confirms our suspicion that we were wrongfully charged from the beginning. WARNING TO FUTURE RENTERS: Take comprehensive photos of the ENTIRE vehicle during pickup, including close-ups of any existing damage, no matter how minor. This company's inspection practices and billing disputes make thorough documentation absolutely essential to avoid being wrongfully charged for pre-existing damage.

Our arrival flight was delayed( I realize this isn't their fault/isssue). That said, they are in…read morethe hospitality business. They were notified and aware of the delay. Flight was on the ground and we were at the door at 5:55pm. Lady ignored us and locked the doors. There were a handful of renters that were left either finding a place to stay or staying in the parking lot in the rv. Checkout the following morning took a whole 10 minutes! So we had to delay our departure by 13 hours for a 10 minute process. For $4100 to rent the rv, I would think a reasonable amount of flexibility warranted. This delayed us getting to a scheduled fishing charter at cooper landing. The shuttle was also not running so we had to grab an Uber to get there. Be aware of this when considering flight times. The rv was ok.