Went in for a lab test for which I'd made an online appointment, got there early & was taken back…read moreimmediately. The tech, Crystal, was nice, funny, cracking jokes. She did mention that it had been very busy earlier so I lucked out with my timing. She dealt with my paperwork efficiently & the whole thing was a positive experience. Got home to find a message on my phone, something had happened to contaminate a bunch of lab tests in their van & would need to return to get it re-done. Wasn't too thrilled although I definitely felt for the tech who had to make a whole bunch of calls to let people know they'd have to return to get their lab tests done again. I was annoyed of course but it certainly wan't her fault. Returned early the following morning without an appointment, waited about 15 minutes, then someone else did my repeat draw & he was also nice & efficient. Afterwards Crystal popped out to apologize again about the previous issue requiring the return visit. She also did something amazing to help me deal with a transportation problem, which I'll never forget. Thank you so much! The only issue I have is with trying to contact Quest on the phone. They don't have anyone there to answer their phone. I finally found a national number on the website, called & was informed it was out of service & to call yet another number. After the normal runaround to reach an actual person they were able to somehow connect me directly with the local Quest & I was able to speak with a person. The 5 stars are for my experience with the employees there. Absolutely amazing.

Ahhhhhhhhhhh This place is frustrating!!…read more Phone number to call a human - nope human to talk to in the main lobby - nope i am all about using technology, but having an iPad set up to set an in person appointment is somewhat frustrating especially when it fails to record you correctly. We set up our appointment for walk in said 940am. it was 9 when we set the appointment. Said we would wait in car. waiting till 945 then went into the lobby, never was notified, talked to a person when they picked up someone who we watched walk in sign up and get served before us. they said to re sign up, WTF! we did new time 1030am. we waited and did get served but this process sucks. Staff was nice the only reason we gave 2 stars. We brought a box to get completed but they can't do this. Frustrating. We continued to go thru with the other items needed but probably didn't need to get done here. We paid $148 for the bloodwork but this would have been free or less at the second location we went to. I am frustrated because they should have told us to just check there before we went thru the bloodwork here. I feel for the staff because it seems like this place is just struggling with staffing and everything but there has to be a better way. This is not quality of care. I'm looking for when getting blood work done. Unfortunately this is one of the only options in town and the other options that we have are just as bad as this one.

The best blood draw I've ever received and I say this as someone who has had countless blood draws…read moreand an incredible fear of blood and needles. Check in was incredibly fast, straightforward and streamlined with an iPad check in kiosk. The phlebotomist who drew my blood was excellent and by far the best experience. Thank you for not talking to me while I closed my ears and eyes it's truly what I always want from lab work. One poke, done fast and no prodding around. An excellent experience.

Bad communication. LabCorp says it "welcomes walk-ins" but no expectation I might have to wait…read morehours without an appointment because no one tells you. I asked after more than an hour of seeing my name bumped from the top of the list time after time and I asked "so it could be another hour?" Instead of saying "Sorry you had to wait so long, we'll work you in very soon," she said "yes, could be." PSA blood draw test has never taken more than a.few minutes of my time until this. Doc sent my order to Providence Hospital Lab... Next day April 23, just got done with blood draw Providence at its 104th Ave outlet only a mile from my house. Showed into draw room immediately and followed into room by phlebotomist. In and out in two minutes.

This is the best Dr. Office in town. Not only are they on the cutting edge, they treat you like a…read moreperson and not a $ sign.

From the owner: Specializing in: - Physicians & Surgeons, Endocrinology,…read moreDiabetes & Metabolism - Physicians & Surgeons

Rude manager from the start when I came in. Attitude of a child. Super unprofessional and extremely…read morerude. I would never go back k even if I had no other choice. Good thing there are plenty of other establishments that are cleaner and better mannered staff.

Rude front desk associate, I am hard of hearing and had a fairly simple question to which she…read morereplied with what she said the first time again but with an even worse attitude, she also talked to others the same way. I've never been here before and am new to Alaska, is it that difficult to show some hospitality and respect?

The was really pleased with this new location of the lab in tbe Health Park. Main Prov no longer…read morehas a lab open to the public, it moved to the T tower, second floor about 6 years ago. This was the first time I've been there and its so much nicer. The waiting area is comfy, the phlebotomy rooms all have windows, and they register at bedside now. My phlebotomist had me in and out in quickly. He was so nice and one stick and done! I didnt feel are thing. Excellent care. Definitely recommend.

I couldn't believe how fast and efficient the service was at this clinic. You actually get a…read moreperson not a computer who answers the phone when you call. I went early in the morning no appointment necessary, and was in and out in around five minutes. She was so efficient at the blood draw I barely even felt the prick of the needle when she did the blood draw. This was my third time of using their service and I have been satisfied each time. I particularly like the fact that you don't need a Dr.'s referral for tests. It does say right on the form that they don't do coding, and a patients insurance may or may not pay for the lab tests. Doctors are generally the ones who provide the codes. I would recommend their services.

Going to this LAB is the worst experience we have ever had in having our lab work done. 1) BAD…read moreservice, careless repeated attempts to get the vein resulting in painful holes and bruises afterward, and unhelpful responses at every turn. 2) the paperwork was illegible resulting in our insurance not being able to read the form (which I tried to have corrected at the time of the blood work). We have now had to send in our claims twice and we are still not able to have it covered as the lab provided the wrong codes. When I went in for help, they told me they could not help me and could not provide a corrected form so the insurance could process it. 3) The lab and lobby were not clean and very makeshift. It was not professional in any sense. We were thoroughly disappointed. We will never use this lab again for our medical needs.

I hope employers are reading these. I've been on both sides of this system. They are the worst…read moreclinic to send your employees. Not only do the mistreat your employees but they overstep their treatment and leave the employer with exposure and risk for legal action. From the employee standpoint it's a horrible place to go. Waiting 45 minutes to be seen and then having them tell my husband he needs to fill out paperwork. Then throwing out my urine for the UA. All while treating him as though he was lucky to be there. On top of that I gathered all the documents required. I submitted them 3 times. Then they are denied because they don't see a form that was included. I could go on but we've been run in circles and mistreated. Avoid this place at all costs! UPDATE: because we called and complained about having to redo all the documents because the new PA hadn't requested them the PA called my husband's employer and said he shouldn't be working anywhere. He hasn't lost his job but Beacon has again overstepped. Perfect example of what I stated originally.

Expect to wait an hour plus for the actual appointment then another 30 minutes minimum to get your…read morepaperwork. If you're sending employees here expect them to be gone for at least a couple hours for a simple DOT.

The staff is pretty darn good. Only giving 4 stars because mammogram has been down. I had an…read moreMRI, an ultrasound, now waiting for mammogram. ( the mammogram is just routine, so I'm not super concerned)

I worked for these people for about two years it's the mickey mouse of imaging. The MRI scanners is…read moreout of date and not registered with ACR. Everything is micro managed and if you don't suck up to them they make your time there miserable. If you go there for anything and you are injected with contrast be very careful there is no doctor on site if you have a reaction and if bad enough will be dead by the time EMS arrives. The techs are to decide which exam to do regardless of what the ordering doctor has ordered. Most places leave this up to the radiologist. I am not saying go there or don't go there but it's the patients right to know what they are walking into.