The counter staff seemed to be moving efficiently with the standby customers. None of them seemed…read moreagitated. When boarding was announced, we made it thru without problems. The staff on board were professional and moved down the aisle at a good rate to serve us all before the flight ended. This Albuquerque American Airlines is solid.

The customer service is horrible the lady's at the front desk are people who do not care about…read moretheir customers and they don't wear badges or name tags or have any supervisors on duty that you can talk to in case of an issue or an emergency. Very very bad.

Shout out to Laura on our Denver to San Antonio flight on New Year's Day. It was great talking…read morewith her as we were first to board. Such a cheerful flight attendant that took care of us on the 2 hour flight. We joked that Southwest should add New Year's Day to the free drink schedule. She said she would take it up with management. We like to travel on holidays as the flights are not packed. And the upgrades to the 737-800 MAX are nice. Future reviews may not be as kind because I really enjoyed the open seating policy they have maintained for decades.

Staff was very friendly when I was checking my bag Was bracing for a possible problem since…read moretheir recent cha fed in checked bag policy. There were no issues.

I flew into Albuquerque on Monday night and had a connection to Carlsbad on Boutique Air for an…read more8:AM flight Tuesday Morning. Well Monday night they call to say the flight is delayed until 9:00 AM. No problem. So we arrive at the airport around 8:00 AM Activity board still says 8:00 AM, and the board at the gate says 8:00 AM. I'm told, "oh no one pay attention to that". OKAY. Boutique Air is a small airline with small planes, our plane is an 8 seater, single propeller. BTW, no security here, what so ever. I'm from New York, so this is very different from what I expect. At check in the first question is, " how much do you weight". I guess they need this information to distribute weight in the plane. Good thing Mrs. E is not with me because no way she's giving that information up. Now flight is delayed another 30 minutes, than another 30 minutes. I learn there's only 3 people on this flight. I'm starting to see a pattern. Now we're in a weather delay. A decision will be made at 11:15. They take the plane back to the maintenance hanger, so I'm starting to feel like this plane is not going to fly today. Their cancellation policy is, after a three hour delay you can get a refund. Should have left at 8, now it's 11. I'm pretty good at math so three hours, refund please. I rented a car and drove 4.5 hrs to Carlsbad. You might think 4 stars is generous but for a small operation like Boutique Air, they were very reasonably and nice. Even offered coffee or soda during the initial delay. I get it, it's just business, taking just 3 people on a 1.5 hr flight may not be profitable. The third person that would have been on our flight is a regular customer and she said that they are normally very good. I believe her. Although I don't see myself using this airline again since I'm rarely if ever in this area, I would suggest them to you. Just check the "weather ", before booking, LOL.

Great flight tonight. Clean plane. Personable ground staff, professional, capable flight crew. Love…read moreflying turboprops! We even ended up arriving ahead of schedule. Love flying without the bother and intrusion of the TSA.

This place is looking sooo good. They have done some amazing improvements. And there are more to…read morecome. I really love the food court area. It's really roomy and they offer some really nice options. One great thing is you are able to purchase Green Chile once you come through TSA. That is so awesome because I love the green chile. Literally every time I come through here I purchase some. The Southwest side of the airport is coming along. They are really making things easily accessible Overall the experience is great. And I am looking forward to everything once the improvements are done.

I'm no stranger to small airport travel and the perks that come with leaving or arriving at one as…read moremy final destination. My home airport in Greensboro is the little airport that could, where it's possible to arrive 30 minutes before your flight, get through security, and to your gate before they shut you out pretty much any day... but I gotta be honest, ABQ's "Sunport" probably has it beat. All the prior things being true, at least as far as I can tell, you can get to the airport without much worry of a long security line or wait at any juncture. I was easily through in under 10 minutes. After passing through security, you'll find yourself in a food court with about five options to get something in your before your trip. Also in this area is a plethora of comfy seating to lounge or even nap in, clean restrooms, table space with plenty of charging points, and nice wide walkways headed wherever you are. Probably the most impressive thing, is just how comfortable all the seating is. Even the chairs outside the gate are wide and comfortable. This airport wins on comfort above any other one that I have ever visited.

#allegiantSucks!! EVERY TIME.. Third and Last time we'll…read moreEver fly this worthless, horrible excuse of an airline. Just type the word Allegiant in any search engine and read what I should of read. Wife said that the tickets were so low priced for a round trip. Really!!!??? They CANNOT KEEP A SCHEDULE ON TIME! Saving hourly workers hourly wage at the airports? Booking another flight with Southwest now! F#ck this Airlines!!! Business model is a such a sham. No Option for NO STARS! Get this.. the attendant at the Allegiant joke airlines said "can't check bags until an hour before the flight". WTF! Hour before a known delay is when? Help me with the Math. Oh, how stupid was the decision to fly the Joke of any airport!!! Update. Latest Text. Up to 7:30pm. Wow!

Delays delays delays if you like being stuck on the tarmac or waiting in airports this is the…read moreairline for you!

Apparently they don't accommodate disabilities and the staff is extremely rude and acts like…read moretyrants.

Booked flight APRIL 2, for a trip JUNE 11. When I looked up baggage info JUNE 4, I saw the flight…read morewas canceled, never notified. Purchased ticket was DEN to GRR, 3pm to 7.30pm nonstop., REBOOKED was 8am flight DEN to Orlando. 17 hou layover. Orlando to Grand Rapids MI at 7 am the next effing day. YOU WOULD BE INSANE TO FLY FRONTIER. Vacation canceled, return flight on another airline not refunded. FRONTIER should be banned from flying.

Beware if you are just checking in your carryons to be a nice flight citizen and not fight for…read moreoverhead space - their self checkin system is not good. It requests your checked baggage first, charges you, THEN asks if you'd like to check any carryon free of charge. You cannot get a refund, staff cannot help. So sadly on Christmas I have over paid for carryons that could have been checked for free, and was informed within minutes of checkin that the flight was delayed 3 hr. Guess it could be worse... it could have been cancelled completely on Xmas day.

Had a good experience flying back from Japan; service was sufficient and not over-baring. Business…read moreclass sitting room was okay for a 6ft 3 person and plenty for my 13 years old daughter. Not the best business class or the worst. Good connecting options when you travel overseas. Food was meh like rest of the airlines...

I was told they were reliable. They're not! I had a 3:30 AM confirmed pick up at the airport hotel…read more At 3:25 i called only to find out they didn't have a driver yet! I would never use them again!! Nor should you!

You lease their vehicles for 95.00 a day. That's 1,900 a month. When you receive your paycheck,…read moreyour deduction for the lease is taken out first.Then, you get a whopping fifty dollars. If you need a car do it. If you need a real job and money, don't do it. You can possibly be in debt and owing them money.

Is this a new entry here on Yelp? I thought I filled a review out but maybe that was with…read morecorporate. I always rave abt the Delta crew here at ABQ Even when stuff is super messed up due to bad weather all around, as frustrating as it is and can be, the ground crew here and at the counter are exceptional, so helpful. I should take one star away bc they no longer hv Peter working curbside check-in, but given the covid pandemic, that he and that service would probably no longer be allowed anyways. Nevertheless, there is a stellar crew at the counter. So many have retired over the years, Mr Bill, Ms Robyn, Andy But I saw Robert and Ute recently and Chris and the other Mr Bill are still here and the many new faces all seem very professional and ready to uphold the tradition of great service with a smile - even at 0600 am. Thank you for all that you do Today it is, as always, a joy to have Mr Bill greet me at the counter and Ms Misty at the gate. Both were so helpful, as always, true, but now we had to contend with a broken foot. Oy. Ms Yoli was her cheerful, efficient self too! I'm tellin' ya, even with so many new faces, this Delta team runs pretty dang smoothly. Just missed Ms Ute today, but so glad she gets a day off

I've lost count of the number of times we have flown into and out of this gate (B10). We have seen…read morecountless smiles (even behind masks, eyes light up), been helped out of a jam at Christmas (changing flight out to a flight with one stop instead of two), and have always felt appreciated. There are AC outlets to charge electronics, and comfortable seats at high top tables or low seats back to back to sit on. The view of the mountains and Eclipse Aerospace is nice if you don't want to look down at your phone or read and you want to daydream. Or think about the great adventure you had in Albuquerque or think of the great adventure you'll have once you get to your destination. Today, 4/20/22, only 5% of the people we see are wearing masks since the mask mandate was lifted by a federal judge from FloriDUH. We have our masks on. I still have underlying conditions. And we have not gotten 4th vaccine yet. It's our choice as it is yours. Do what's best for you. BUT this is the sixth trip of 6 during CoVid that we did not get sick after arriving here or after arriving home. Every trip before CoVid and masks, we arrived and got a cold of bronchitis, OR got home and got sick within a week.

I hate doing this but this young lady made me. Asked a question due to inconsistency. This lady got…read moreshort and rude.... After paying money you would think they would have patience for a question. Sorry her day sucks and she need to take it out on guests....When someone say "I been here for 30 years". You know that are about to be rude... shame on her I hope she gets a better personality for hospitality...... or just find another gig.... Get better JetBlue

The check in counter is not always staffed, so if you come early for a flight, nobody will be there…read moreto take your bag. Other than that I had a pleasant flight experience. However the "overnight" flight to NY isn't long enough to get a good amount of sleep, but I would rather fly direct than use another airline.