Under different circumstances this would have been a 1 star review. However, because the manager at…read morethis store was so professional and courteous about the problem we had regarding a somewhat serious issue, I give him an A+ rating and 4 stars for the establishment overall. My fiancé left there with tires that were never checked and severely under inflated. 1 of them went flat for no other reason than that the very next morning. I called store manager and he was polite and apologetic. He took the time right away to go back to the video and yes indeed his tech never tested the air pressure in any of the tires. Jeff offered to refund the service in full and to fully address the problem. I suspect this employee may be terminated and that Jeff will be stepping up his training and expectations from his employees from this point forward. Jeff called back within an hour to let me know the check was in the mail! He appreciated the problem being brought to his attention. What more could you ask for. I am recommending this branch to others and we will continue to use their services. It never hurts to review the maintenance checks thoroughly though, as in any garage! Good luck to Jeff in the future. He exhibited the utmost professionallism handling the problem.

Done with this place. Had been going here for almost 6 years with my Honda CRV and have never…read moremissed a service. Oil change, rear differential, transmission all done on time everytime and now they're telling me they won't service my transmission because it's over 200k. They told me before as long as the service is done on time they'll continue doing them, they've serviced it twice since it's been over 200k and now they won't touch it. So just stop servicing my cat and set me up for failure, right? Telling everyone I know this place is trash. Just lost yourself a customer.

I've been bringing my truck here for service and anything else it needs lately. I used to bring it…read moreto an unnamed Dodge dealer who kept finding 1000 dollar problems to fix every time it came in. That's not the case here. Adam is very polite, not rude and condescending like some garages can be. You can obviously tell driving by that he has a LOT of business but he never makes you feel like he's too busy to help you. I've needed an air suspension sensor for my truck and it got held up due to the UAW strike but he's always kept me in the loop as to when I can expect it. Work is done fast, proper and is of fair value, I think.

I have been taking my various cars here for about 20 years. I was shocked at how much less…read moreexpensive they are than the dealership. I know that dealerships charge more, but CarWorks was about 1/3 the price for the same services! I trust them and I feel like they never recommend anything unless I actually need it. I even consulted with them about what my next car should be. I strongly recommend them to my friends.

Quick, easy, and everyone is efficient! Prices are also reasonable. Always recommend Prompto for…read moreoil changes.

Careful everyone they are charging $12 labor fees and hoping no one notices ! I have a 2012 Dodge…read moreGrand Caravan which only takes six quarts of oil and does not have a skid plate or any parts that they have to remove or do labor to . They charged me the usual $33 for oil and filter but then they added an extra $12 labor fee for no apparent reason

Brought my Nissan to Sullivan's because my fan for my a/c was not working.They did not have to…read moreNissan tools to work on my a/c after doing the diagnostics. When I hey realized this and I went to pick up my car they did not charge me for the diagnostics test. Thank You Sullivan Tire Cover NH

Brought my vehicle in for a rattling noise it was making and after a $4,500 repair they assured me…read moreit was fixed. I was skeptical, and asked them to take a second look at it to be sure, and even provided a video with the noise. Again, they assured me they could not find anything wrong with the vehicle(beyond the initial repair which was supposed to be the fix). Not only is the noise not resolved, it is significantly worse - which leaves me wondering what I paid for.

Reasonable prices and super simple. I've easily had my car towed here overnight after the…read moreserpentine belt shredded inside my 2011 Dodge Durango. I've also had oil changes here, brake and rotor replacements, and tire services/rotations! They were also able to replace my grey driver's side mirror cover to match the passengers side black mirror cover exceptionally well, as we tried with the tools given but couldn't get it to even budge! Will certainly be returning here for future vehicle maintenance, whether it be emergency or general upkeep!

We were traveling to Portsmouth, NH from Newton , MA before we realized a headlamp was out on our…read more2010 Honda Odyssey van. The staff at this Southebury VIP, assisted me to find the lamp(s)I needed, patiently educated me, to the fact that the headlight contains four bulbs ( two hi beam & two low beam) & installed them, free of charge) all while being very pleasant. I was very pleased & surprised with this great level of service, & felt I had travelled back in time to when a customer used to receive great service from retail locations! Of course, I tipped accordingly,

So few of us are able to keep up with recommended car maintenance schedules, and it really helps to…read morehave a place that doesn't routinely push upselling services, but honestly presents issues with what they observe with the car. I went in for an oil change, and Everything was excellent and quick with my oil change! As they checked the car over, I was given guidance to do a flush on the radiator! Which had not been done in quite a while! (Who remembers stuff like that? Not me!) I SO appreciated Dustin Hines and his team in offering me this radiator service because my car really needed it! The whole team conveys sincere care about me as a customer and also conveys excellent auto care knowledge! I am grateful for the convenience of this facility and the quick in and out for oil changes, and that there is same day availability for routine services! I did come back for a radiator flush! Which I was so glad they caught I needed one! I sat there for about an hour while radiator service was done, and also a free brake inspection, and I witnessed such patience with ~and such care of ~every single customer. I give great credit to Dustin Hines excellent manners and a kind heart! It usually works that way, that a store manager sets the example and the team turns out great! Highly recommend this auto shop for routine maintenance of any vehicle AND such courteous associates! Thank you!

Central Park Express is a small business that does things the right way. I've had multiple oil…read morechanges and a few flushes done here. The staff is incredibly friendly, the service is quick and the facility is a comfortable and clean place to wait. But I'm writing this review to call out a specific instance where we had a miscommunication over a service done to my vehicle. Central Park Express went above and beyond to make things right. Not only did they remedy the issue, I got a personal call from the owner, Bill, within hours to make sure my concerns were addressed. Justin, the manager, was proactive to get a resolution in place quickly. They turned a frustrating situation into a positive outcome that earned them loyal customer.

Todd and the crew in Stratham are the best! I am very thankful for their work ethic,…read moreprofessionalism and commitment to quality. Thank you! Jeff Garstka

Brought my Jeep in for what I thought was a lower intake gasket leak, they changed my coolant,…read moreradiator hoses, charged me for two thermostats $194.00, they never did the lower intake gasket that they charged me $532.00 for. It ended up being a head gasket that was causing my issue. I ended up doing the head gasket myself. When I pulled the lower intake, I found the gasket was never done. Even after I showed them pictures they still said it was changed. I have been running an industrial maintenance shop for 30 years. I know what is new and what is not. I think I am going check my thermostat and see if that was even done.

Insurance company selected this company to come out and tow my car to the dealership, driver was…read morequick to arrive, quick to get it loaded up and super friendly! Would definitely use Real Mitchell's again!

We are so thankful for Real Mitchell's Towing!…read more We got a flat tire on the way to the airport! We have Nationwide, and they dispatched them to us! When we told them the situation, they went out of their way to come and help us sooner. They got to us within 20 minutes and put the spare on in probably 15 minutes or so! We would use them again in the future!