This place is great! Old school couple who are a refreshing reminder of what this country is all…read moreabout. I have had nothing but fantastic experiences here, even though I bring some unique requests in. Mr. Moon somehow knows what I'm trying to request, writes my ticket up (yes, writing up tickets lacks in 21st century tech...guess what? Leather work is an age old trade and written tickets have no bearing on the product) , asks if the amount is ok (I'm looking at you "lil miss thing' who thinks she can negotiate bc "it's just one zipper"...if it were 2+ you'd be been charged more), gives me a completion date (usually beats it), and delivers exactly what I'm looking for. Exceptional service, all the way around. I wish this review was as delightful as my interactions with Mr. and Mrs. Moon...however, a couple of pretentious reviewers struck a nerve with me. A little advice: instead of letting 15mins of waiting or the price being more than what you think it should be, be appreciative of the opportunity to patronize two of the hardest working people in RVa. I had to wait a few minutes one time, so I asked Mr. Moon what his story was....those few minutes (extended out of desire) were worth a 5 star review alone...the craftsmanship and fair prices put the tally above what Yelp will allow.

Owners did a fantastic job on a pair of leather quad skates that were true to size but painfully…read morenarrow in the toe box. Even though the wait time was longer than I'd expected I was able to ask questions and I think I was charged a fair price. Picked them up this morning and they feel like completely different skates!! I love how they turned out and can't wait to try them out this week. The couple was very pleasant and knowledgeable. I'd definitely recommend!

I have been a customer of Kings Shoe Repair in Innsbrooke since the 1980's. The same sweet couple…read morehas owned and worked this shop ever since then. They do wonderful workmanship on all my shoe & coat repairs...especially my Ugg boots:) If you're looking for great repairs at fair pricing, this is for you. If you're looking for a social event or a conversationalist, this isn't the place. This couple works long & hard hours and both stay constantly busy. Think about it, if their service was as bad as a few mentioned, they wouldn't still be in business after all these years. Thank you King Shoe Repair for great shoe repairs at fair pricing:) Myself & company staff appreciate all you do. Olympian Properties Real Estate Service Deb Peaks 804-564-9842

my moms been coming here for hemming and alterations for years. she never pays over $30. I needed…read moretwo seams taken out of a dress so I decided to give it a try. she didn't see, hem, alter, just take out two side seams maybe 6inches each. she charged me $50 dollars at pickup. I could have cut this myself if I knew it was going to cost such an outrageous price. almost half the cost of the dress itself. do not recommend. save your time and money and go elsewhere.

Nice selection of top quality leather and motorcycle gear and accessories for both men and women…read more Came in because I was looking for a helmet and was impressed with their leather goods and boots. Ended up finding a great pair of riding boots that were practical for a rider (vs a passenger) and cute to boot! They didn't have my size but were happy to order them for me. Got a call about two weeks later and went to pick them up. They didn't charge me when they ordered them because they wanted to make sure they'd work for me before they took my $. I like that policy! Funny how a good pair of boots makes the riding experience. Not my first time on a bike but first time owning one and TBH, I was intimidated (hadn't ridden in a very long time and even then I hadn't ridden much, mostly been a passenger). But wearing those boots with a good sole that gripped made a huge difference. Was it all in my head? Probably not, but I'll take all the help I can get. They have an embroidery machine on site and we're making patches when I went to pick up the boots. Very cool store. Helpful employees. Great selection of riding gear for a relatively small store. Thrilled it's local and so convenient. (Now for the DMV to get me my bloody title and plates so I can get to check out my new ride for real. Because of pandemic been waiting 4 weeks and it could be longer. But that doesn't make any sense because DMV counter services are limited to appointments. Has DMV reduced staff by 75-80% to have increased turnaround time from one week to four or five? See what I mean?)

Got my first riders vest! Love it. Hard to choose with so many beautiful female vests. #sharboogie…read moreis in place. Daytona here I come.

I went in and got my high heeled boots repaired because the heels were worn through to the nail. I…read morepaid 20 dollars and picked them up around December 20th. I wore them a good amount and found that one of the heels was wearing through again and, this time, worn down much faster than when I had originally bought them. I came back to Westbury Shoe Repair on March 5th to complain that one shoe's heel was fine but the other was already worn through. I wanted to get them repaired for free because it had only been about 2 months that I had worn them without much issue. They told me they would not repair them for free and made it clear to me that they do not stand by their product or customer satisfaction. I will be finding a new shoe repair store even if it is a little farther away.

Worst experience ever!!! My husband dropped off my shoes for me at the shop to be repaired and…read morethen called me to ask how much my shoes cost. When he learned that the repair would cost almost two times MORE than I originally paid for the shoes, he immediately went back into the store to ask for his money and my shoes back. The owner refused and said that I needed to come to the store. I did within the hour and requested my shoes and money back. He refused numerous times and was increasingly verbally abusive and incredibly rude. (I was not rude, I just kept saying that I just wanted my shoes and money back). The owner told me at the end of the "conversation" that he would see me in court. I said that was crazy -- going to court was not worth the time or the effort for the return of $75 and a $40 pair of shoes. I don't even want the shoes back. They will just make me sad every time I wear them. Do NOT, I repeat, do NOT use this store for any services. Overpriced, shoddy work and horrendous customer service. Follow-up - My husband went back to the store after I wrote this review to attempt once more to retrieve my shoes. He found my shoes in the middle of the road outside of the shop. I can only assume that the owner decided to throw the shoes out in the street after I left? Wow. Unbelievable. You can't make this stuff up. What kind of store owner does this? In any event, the owner was gone at that time and his wife was kind enough to refund our money. I would still never go to this shoe repair shop. The owner is not professional to say the least.

Great experience at this local shop. Having foot problems and difficulty finding comfortable shoes,…read moreI took my best fitting pair to this shop. After explaining my problems, they told me what they could do and not do for the shoe. Luckily, there was a lot they could do such as widening the toe area and tightening up the heels. Now I am off to buy new shoes since I know they can take care of these kinds of problems. I am embarrassed by how little it cost.

Hard to get in contact with, service is incredibly slow and doesn't justify price. I just waited 4+…read moreweeks for 2 shoes to be repaired, a black heel and a black loafer. It cost $65 (cash only). In those 4 weeks the heels only had the heel bit replaced (no other service/cleaning performed - I was hopefully for heel chip painting/restoration and cleaning.) And the loafers were conditioned. Period. The loafer's insole has a hole that was hoping for repair/replacement. So 4+ weeks, $65, and we got seemingly one shoe conditioned (which I could have done myself with product at home) and one shoe got new heel bits. HUGE waste of time and money. Only giving 2 stars instead of 1 cause it's a local business.

Movers damaged 3 of my solid cherry dining room chairs from 1956. Renew Home Furnishings brought…read morethem back to life and are now happily living around the dining room table.

We communicated our wants and got a quote via email. We dropped off an old writing desk that had…read moresome damage and needed refinishing. The guy there is awesome and is passionate about his work! We talked about options, etc. The desk was ready on time. The quote did not move and it was ready in the time period they told us! This kind of work is hard to find someone that does it well. We have several other pieces that we plan to take to them! Definitely use them if you have a piece that you want to look like new again!

Absolutely OUTSTANDING service!!! Great pricing and fast turnaround with hIGH QUALITY workmanship!…read more The operator is very knowledgeable and friendly and is genuinely happy to see his customers when they come through his door.

Totally appreciate the care and advice given. Excellent staff. Honest and helpful. I especially…read moreliked the friendly gentleman who helped me. Thank you!

I typically don't write reviews, however I feel a need to share the many extraordinary experiences…read moreI've had shopping at this cool store. While Brett, the owner, has beautiful things to sell, so do many other stores. What has made me a loyal customer, and what sets this shop apart from others, is the integrity with which Brett does business. Whether it's a repair of a piece of high-value jewelry, or a purchase, I can trust Brett's expertise, professionalism & fair pricing. Brett's customer service is amazing - he even delivered a necklace my daughter bought from him to a restaurant, where we were having a family dinner celebration, so that my daughter, who was returning to her home in Dallas the next morning, could take it with her. He was modifying its length for her and it wasn't quite ready by closing time. Who does that? Brett! I've been delighted to recommend Needful Things and More to my friends!

This tiny consignment store and jewelry repair shop is super charming. We stopped in on a rainy day…read moreand had a really fun time looking at all the collectible items, home decor, and jewelry. My partner had an amazing time chatting with the owner. They have an eclectic mix of things. I especially loved looking at the vintage rings and watches. Don't let how tiny the shop is fool you, you could spend a good amount of time looking through all the jewelry. I'd highly recommend stopping by this shop if you're looking for a unique piece of jewelry. It was easy to park right out front. The owner is very kind about asking if you want to look at anything or have him open the glass. The front section is all jewelry and the back is mostly home decor and home goods.

Great customer service, excellent job and done in one day the headliner in my Endeavor. I will…read morereturn if I have any other upholstery issues. I will be recommending this company to family and friends.

Their response is below when I simply tried to understabnd the cost to upholster. Me: "I don't…read moreunderstand the math. If you assume an upholstery person gets paid $50/hr. ($100k per year full time) that's over 30 hours to reupholster a piece. Who would do that when they can buy a new piece for the same or less and get it now." Who would do business with people who talk like this! The comparison pieces were Ethan Allen, not Wayfair - that's a lie. I'd be afraid they could get violent at a simple concern during your experience...wow! "Hi Russell, Your two responding emails confirmed that you are trying to save money and have zero experience in investing in the quality custom services that SGMD Upholstery can provide. And that's okay! Some people have no idea that buying Wayfair is cheaper than getting something upholstered. To answer your question: ALL of our clients eagerly commission us to upholster their furniture, and we will not entertain your need to "understand the math". Please do not respond to this email."