I recently saw P!nk at this venue. It was my first visit, and for the most part, it was uneventful and enjoyable. I stayed on the Riverwalk, so the location was convenient. I took an Uber to the venue because of the heat, but all the locals I encountered said it would be a short, easy walk. In 100+ temperatures?? Nah... the ride was worth the $7 fee!
Anyway, we got there shortly after the venue opened on purpose since we'd never been there before. I'm really glad we did because finding our seats on the main floor was a nightmare!! We were able to visit the restroom, get a snack, and buy merchandise with ease since the venue wasn't very crowded initially. The bathrooms weren't very clean even though the venue had just recently opened. The lady working the register at the concession stand didn't know how to work it and had to find an employee in another section to help her. That was odd... a new or inexperienced employee should always be flanked by a veteran employee who can assist with ease. But we got through it, and all was well.
That is until it came time to find our seats. Our seats were on the main floor in Section H, Row 8, Seats 11-12. The entrance is ABOVE the main floor. As first-time visitors, we didn't know this. Several employees told us (and other fans) to take the elevator down to the main floor. We got to the elevator, but there was an employee inside who wouldn't let us enter. After a brief confrontation with him, he finally explained that we had to find the staircase. He directed us to it, but we couldn't find it and had to ask several other employees. Each one seemed to point us in a different direction. There were NO signs providing directions or assistance. It took us over 20 minutes to find the staircase. It was exhausting and highly annoying. Once we found it, there was a very nice Latino employee who told us how to find our seats once we got downstairs. He also gave us directions back to our hotel. He told us to just follow the crowd, which is what he did.
Once we found our seats and the night went on without a hitch. Our seats were great and everyone seated around us was very friendly. P!nk was awesome, and we had a blast. The sound was great, and everyone seemed to stay in their seats. There weren't people sneaking up front or blocking the views of other fans.
It was a bit hectic leaving since the show was sold out, but it didn't take us long to find the hotel. I'd actually consider seeing another concert at the Alamodome because everything seemed to run so efficiently. They should maybe consider adding more signage and train their employees better, but other than that, the experience was a good one. read more