Booked a 3 day rental online and was quoted $334. The actual price was $500. Had abiur 3 extra…read morefees not specified when I booked. The only thing I asked for was an extra driver which was an additional $45. Checking in at the counter for pick up was also confusing as I was quoted 3 different prices with varying deposits depending on which card I used. No explanation of fees or add ons. I declined any extra coverage. I have never had this happen with a rental with any company before and will NEVER rent a car through Hertz again.

Staff at Detroit rental for Hertz is rude and incompetent. At the counter they asked me to call…read morehertz while I'm at the hertz counter. They are the worst people I've seen ever before. This was at Christmas and they tried to cancel my order even though I pre paid it. They are terrible and I hope they never have to get any service anywhere because of the way they treat disabled people.

Less than 1... Attempting to get a rental after being in an…read moreaccident. 6 calls later and they hung up on me. Half of the staff can't understand English. Call center working for who knows how manufacturers other companies. Rental locations closed while I'm on the phone making the reservation due to inability to understand me. Only location left is an airport that won't take insurance claims. Then try to put me over to Budget rental and charge cash. What a farce. Last customer service rep hung up on me...

I was late for my appointment because of them! I booked reservations and I went for pick up with a…read moretaxi where they told me nothing is available no cars ! I had to call a taxi again because they don't have parking for costumers! Poor customer services!

Me and my fiancé Rented slingshots several of times and will be back many more times. They are very…read moreprofessional, and helpful, and fast. I would recommend everyone to this location if I could.

From the owner: Our mission is to provide an experience that makes your Exotic driving dreams come true. You can't…read moreget that by renting a slow sedan. Get ready to ride in style and book your Polaris Slingshot rental now! Call 313-888-2883 to get started.

I have rented MULTIPLE times and have NEVER had a problem! In fact, I've had so many positive and…read morewelcoming experiences, it's difficult for me to even think about going elsewhere! It's not just because he's always prompt, courteous, flexible, kind, intuitive and genuine.... He's just, a good person. Once you rent with Four Seasons, you'll have no reason to go elsewhere!

Called to get pricing...was delighted that a human being picked up! Spoke with Bill (very…read morefriendly!), he explained the process and provided very competitive rates. If you're tired of dealing with the big guys and you're looking for a personal touch, I highly recommend these guys!

they over charge automatically over half the time the ap does work and or they just add extra time…read morewithout user knowing or adding it by themselves

will have sign up, take your application payment, and reject your approval without any explanation…read moreor no refunds. SCAM!!!

Michele was fantastic. Friendly and upbeat customer service. Would go back for sureread more

Bryce is a fantastic Branch Rental Manager. He updated me on status of my rental and did check in…read morewith me. He was dedicated in keeping my account in order and was good customer service representative! Thank you.

We rented a car from Sixt feeling the rate was good. The car had a dent upon pick-up and several…read morewindshield chips almost looking like it was shot at. We took the car as it wasn't a big deal to us. We returned the car with no apparent issues only to receive a large bill charging us for the pre-existing damage. I have emailed Sixt with pictures of the windshield chips and dent with no response ever. I have also had the phone run around on multiple occasions. I have since read about them and have found out this has been an issue or many others resulting in a prior class action lawsuit. Rent from anyone but Sixt.

I would NOT recommend renting a car from Sixt. We have rented from Sixt in Croatia and Portugal…read moreand been satisfied but recently we rented a car in Milan Italy. The reservation was from Milan to Venice. Our plan was to drive to Lake Como and then to the Dolomites and return the vehicle in Venice. It took a long time to pick up the car in Milan but once rented everything went smoothly until we got a flat tire in Menaggio on Lake Como. We were to be in the area from Sunday thru Wednesday. The flat happened on Monday AM. We notified Sixt of the flat. They offered to send someone to change the tire to the spare. Unfortunately it was not a full tire but only a temp that you are not to drive on long distance. There was some discussion about turning the car in at Lugano, but they couldn't confirm a car. They would assure us that they would call us with a plan but never did. When we called them and they assured us that the issue would be marked URGENT and call within 24 hours. (NOT very urgent). Actually they never called..... We went and tried to change the tire ourselves, when we discovered the inflator was not in the vehicile. ONLY the spare tire. Fortunately a local man stopped and was able to inflate the spare, go with my son to a local business, where the tire was repaired and we were able to complete our trip, through the mountains of northern Italy and on to Venice. NOT RESPONSIVE TO OUR SITUATION - NEVER CALLED BACK. VEHICLE WAS NOT PROPERLY MAINTAINED AND PROPERLY STOCKED. We lost a full morning of our vacation but were able to safely complete our trip despite the service or lack thereof from SIXT. VERY DISAPPOINTED IN SIXT!!

Line to line no employee to help anyone. Waited for more than 30 min. Employee don't give a damd…read moreabout anyone

Be very careful if renting a car from Budget (best bet is DON'T rent from Budget but that is your…read morecall). I have rented cars from this location several times and it has gotten progressively worse. This last time will be my last time. They do not have any people skills and customer service is non existent. I always buy the Loss/Damage insurance for peace of mind that what ever happens I don't have to worry (like someone dinging your door in a parking lot) They try to up sell you on other insurance not in a salesman hey you need this kind of way but more of a strong arm, if you don't buy it and something happens I am charging you the maximum for repair. I guess you could say they try to sell it to you in a threatening tone. When I returned the car two gentlemen came and got on their hands and knees and started to inspect the rims and around the wheel wells for chips or scratches and pointed out MINUTE marks no one would EVER see when checking the car during a torrential downpour when I picked it up. I reminded them I had "the insurance" and instead of just saying ok your covered they said there were going to take it "back to the shop" for further inspection and I would be charged if they found something that was not covered (like glass apparently) They now have a 250 dollar cleaning fee also if it is returned dirtier than they think is reasonable. Their call, not yours. The same fellows also own the Avis franchise at the Windsor Airport so I would also avoid that one too. In other locations that I have rented from Budget they have been great and hassle free. In this case the parent company really should investigate this company operating their franchise because they are really doing a disservice to an otherwise decent company

We were victims of Spirit airlines overnight closure while vacationing down in Florida. Both…read morelocations were more than friendly and accommodating with helping us find a good vehicle to get us back home. When I got back to Detroit to drop off the car I mentioned some issues with the car I had noticed, nothing of significance, and it wasn't said to complain about those issues, it was more of a FYI for the next guy. they really hooked us up with a good discount over it!! I repeatedly said it was unnecessary but the gentleman who helped us insisted and said that they were just happy to help. I wish I had remembered his name because it was truly such a blessing after losing our flights last second like we did. Would have loved to have given him an extra shout out!! I've never wrote a yelp review before but I felt like this earned my first! I will absolutely, without a doubt use enterprise again!!! Thanks enterprise for saving the day! :)

Somewhat quick in and out. The faulty child seat was adjusted by Zach... I appreciate his hard work…read morefor that gesture. Rented a Ford expedition. It was clean, and high tech ... 5stars. The girls enjoyed Candyman as our driver. Very friendly and helpful!!