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    Alamo Rent A Car

    1.6 (13 reviews)
    Open 8:00 am - 11:30 pm
    Updated over 3 months ago

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    4 years ago

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    4 years ago

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    4 years ago

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    10 years ago

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    5 years ago

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    7 years ago

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    8 years ago

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    10 years ago

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    12 years ago

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    11 years ago

    Beware, Monday check ins are next to impossible! No cars available but they accept your credit card.

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    7 years ago

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    9 years ago

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    Alamo R.

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    10 years ago

    Excellent customer service. Your go to people for rental cars. Will be my first choice for up coming car rentals.

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    Ask the Community - Alamo Rent A Car

    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    2.6(28 reviews)
    1.7 mi

    I have experienced the worst customer service experience with this business. I have tried switching…read moreout my rental since the day I got it. I've been told I was on a list and they will call me to let me know something. I have never ever received a call back from Enterprise Chapman Rd. I continued to call and received an excuse for not getting a callback. So after one of my many calls I was informed that I could call any Enterprise to swap cars. So I called Lee Hwy, Fort Oglethorpe, and Hixson Pike and was told by the representative, "I will call you back". Til this day 4/23 NO ONE HAS CALLED ME BACK. So I take it that is just what they tell you just to get you off the phone. Surprisingly this morning I had. Voicemail from Enterprise Chapman Rd stating my contract had expired and they needed the vehicle back. I quickly returned the vehicle and the lady who called lied and said I tried calling you 5x yesterday and I told her to stop lying because I didn't have one missed call nor a voicemail. She stated I gave the wrong number on my contract and she had to call around to get the correct number and I left a voicemail for you. My question is Who did you call around to??? My contract was set up by Liberty Mutual so me giving the wrong number on my contract was another lie. And for her to say she called around to get my real number was another lie. I received the car on half tank and I'm mad I returned it above half but I'm going to wait and see if another lie be told. Enterprise communication skills are the worst once they get you in a car they don't care about anything else. Now I have 2 pending charges for $50 that will be disputed. Enterprise knows who I am because I'm posting my review on the day of this event when we exchanged words and I bet they still won't call me.

    I got a rental through enterprise for a collision I was in. Esther and her staff were extremely…read moreaccommodating and helpful when dealing with insurance and made multiple calls to help facilitate this rental. I would totally recommend this place and Esther personally! Will always use this place when I need a reliable rental car with outstanding customer service.

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    National Car Rental

    National Car Rental

    2.5(24 reviews)
    0.0 mi

    I'd give a zero star rating (if possible), 1 is pretty generous, but the customer service and…read morerental experience with National was and continues to be absolute garbage. My family and I rented a car from National while taking our young children to visit their grandparents. The age appropriate car seats I reserved beforehand were not available upon arrival and we were forced to leave the airport parking garage with car seats that were entirely unsuitable for age and size. Management reached out to request feedback on our experience, when we shared what occurred, no response or acknowledgement was ever received from National. After we returned home the company then decides to hit us with claims we damaged the vehicle, total garbage and inaccurate claims. The management team to this date (5 months later) have never responded to my 3 emails about these damage claims. This service provided (or lack there of) is an absolute waste. I do not recommend business with this company

    rented a car from National at the Sanford Intl Airport June 8, 2023. Inspected the car (body)…read moreprior to leaving the lot. Key fob didn't work when trying to access the trunk of the car so we released it manually from inside the car. Informed staff. Staff apologized and offered 1/2 of our taxes on the car would be refunded. We took the car any ways and decided we would use the key manually to unlock the car doors. (left airport 6:18p with car) Proceeded to local grocery store to purchase food items for our stay in FL and also bought a battery (4pk) for the key fob. New battery placed and still key fob didn't work. Proceeded to unlock car door and the key would not unlock the car and the cylinder (lock) on the car came out. Called National from grocery store parking lot. Explained our situation. Someone would be out within 60 min to assist us but we would need to bring the car back to the airport to exchange the car and National would be informed we will be returning car for an exchange. After waiting 20min, received a text someone would be out to assist us within 60 min. waiting another 20 min. Received another text someone would be out within 60 min. This happened 3 times. Called National again. Wanted an explanation why the time keeps resetting. After 2hrs waiting for assistants car was unlocked for us and now we have to drive back to airport. Arrived for the exchange and National had no idea we were returning the car. We had to explain everything AGAIN. Staff apologized. I asked if we would be compensated, staff stated they could only refund the other half of the taxes and we would have to speak to someone after returning the car. From the time we left the airport originally at 6:18p we finally made it to our destination at 11 pm. The night was extremely frustrating, the entire night was a complete loss. Returned car June 15, asked to speak with someone regarding our situation and we were told we would have to call. We called after flying home gave our situation AGAIN. Received call back same day. I believe his name was (Chris). we came to an agreement from Chris I would receive a check in the mail for 175.00 refund. Check arrived within the 7-10 days but ONLY for $100. I have been calling MULTIPLE times. Customer service tells me they will put in an escalation each time and someone should be calling me back. Called again yesterday 7/20 twice. Still NO CALL!! NATIONAL. word of advise. Make sure you are actually checking your cars over before renting them out and also when you say you will be compensating your customer, please stick to your WORD. We travel often and car rentals are always a necessity. Lesson learned for me is to check the Key fob to see if it actually works and will check keys to make sure they actually work. National, you will not be my first choice to rent from anymore in the future.

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    Alamo Rent A Car - carrental - Updated May 2026

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