Amazing company! Quick and helpful responses. Very easy to reserve and pay. Thank you Michael!read more

So I a mixed emotions on the review so giving the service 4 stars which is a combination of the…read more5-stars I would give one driver for a return trip and 2-stars I would give another drive for my initial trip. We recently requested service for a to and from trip to the airport. I reviewed the online site and the large escalade vehicles show hold 6 adults and luggage. We were leaving on a long trip and only took one bag per person so I would expect if the vehicle to hold us and our luggage and made sure I put in the notes about the number of five passengers and 5 pieces of luggage. The trip to the airport was more than uncomfortable to say the least and when the driver arrived he mentioned that he did not think we and our luggage would fit and offered no fixes or options. The luggage had to be piled to fit so that two of our passengers were crushed in a seat almost together. Then the driver got three separate calls on the trip, answering one of the calls on speaker with us in the vehicle talking to a client about finishing us up quickly so he can pick up another fair earlier than scheduled. Then he proceeded to do over 80 mph on 410 in bumper to bumper traffic to get us to the airport. When we arrived, I would usually provide extra trip over the standard 20% gratuity I had already been charged on my credit card, but did not feel the driver warranted the extra. He made sure to let me know that he was not happy about not getting extra cash and when I mentioned that 20% was already provided on my credit card charge, he informed me that "I will never see a dime of that". However, our pickup driver (thank you Javier!) was fantastic. Arrived punctually to pick us up, was very communicative about getting us with the least amount of walking. He helped with luggage and in/out of vehicle. He drove well and within the speed limits, he was conversational and very personable and did a great job. Would ask for him again and again. So you can understand my mixed emotions with this review and trying to be objective to allow Javier to redeem this rating. Thank you Javier. 12/28 Follow-up: Wow. Sure wasn't expecting anything from my review, but true to his word, Michael reached out, apologized for our trip, and refunded the fee. Thank you Michael and will be using again. Appreciate it.

It's not everyday the Executive Partner/General Manager of a company saves the day!…read more My family landed in San Antonio without car seats for our 1 and 3 year olds and needed to get downtown to the riverwalk. We were not going to risk traveling in taxi's so I asked around the airport. There I met Paul who was driving an Elegant Mercedes. He connected me with the home office where I spoke with Kent. Kent personally came to our rescue ~15 mins. later with 2 car seats in a very formal trip into our convention hotel. Oh, he threw in a quick tour of downtown as well. We enjoyed it so much, we booked a return trip to the airport at the end of the week. Kent is the man, and we will for sure book our transportation through Elegant Limousine & Charter in the future. Thanks Kent and team!

I booked Elegant Limousine to transport my son and his new bride from their wedding reception at…read moreScenic Springs Wedding venue to the Valencia hotel on the Riverwalk. Victor was their driver. He arrived on time and was so professional and kind. He assisted with loading their bags and the food and champagne we sent with them. Communication was excellent! I highly recommend! They were wonderful!

Paris and team made our night out in San Antonio a blast and provided an easy, stress free round…read moretrip to the Alamodome. Would definitely use again!

I was in the middle of a cookout, when I realized that I had forgotten paper plates, I got with…read moreassist you and they were quick to retrieve the plates that I needed from HEB. Once the plate was delivered, we discussed AssistU taking some of my guest home. Later that evening I called them they came and picked up two of my partygoers that had enjoyed themselves a little too much. Knowing that they arrived home safely with a huge piece of mind. Thank you to AssistU and their team for saving the day and getting my guest home safely.

Shane was amazing! It was my mother's 90th birthday dinner and Shane was so patient with her and…read moreus. It was a smooth and enjoyable ride. We will definitely use Royalty Black Car Service again.

Awesome service. Very patient and great driving. We had several flight delays in addition to…read morebooking last minute, and we were still accommodated despite the huge inconvenience. Truly the best!

Horrible company. Multiple cars broke down. Never received full refund promised. Highly suggest…read morenever booking with them.

Our group was going from the hotel to SWRI 2 days in February 2026. Our contact said they were…read morelate picking them up from SWRI and one day from the hotel by 1/2 hr. Unacceptable! I reached out to my contact about this and never heard back from him. He was so willing to set the transportation up, but when it didn't go well, I never heard back from him. Would not recommend this company! Not reliable.

Amazing turo host. Very professional and reliable. The vehicle ran smooth and clean. Highly…read morerecommended 10/10.

From the owner: Contact us now to reserve your vehicle rental or secure a convenient airport shuttle in the south…read morecentral Texas region. Dial 757-230-0256 to make your booking today!

Excellent service! Johan drove my daughter and her friends around while they were in town for a…read morewedding. They did three trips and had a wonderful time. Johan was prompt, flexible, polite and the SUV was spotless. I definitely recommend this service and look forward to using them again in the future!

Absolutely perfect experience. Johan arrived on time in a clean Suburban. Got us to our venue on…read moretime while driving safely. Was a good conversationalist ( my wife is a chatty Cathy). Very pleasant and accommodating , from the ease of scheduling to even bringing us home early with just a phone call. A++ experience. And very very reasonably priced. I might have overtopped him at the end because it was such a great experience.

I had the honor and pleasure of being part of a group driven by Vaughn last week. Not only was he…read moretotally professional, he was also warm and friendly. He did a spontaneous stop at a very yummy chocolate shop, which was super fun and really added to the day! I felt 1000% confident in his driving and was able to sit back and relax and enjoy the freedom and treat of being "driven". HIGHLY RECOMMEND Vaughn.

Yesterday was my wife's birthday and to enhance such a special occasion, it was her first night out…read moreafter giving birth to our daughter last month! We had dinner reservations, and I felt that getting a limo to take us there and back would really help make this special day more memorable. Uptown Valet came highly recommended from people I know and they even found a way to exceed our expectations. The car came 20 minutes early, which I appreciated, and when my wife stepped outside to see the limo, she almost wept! Even though I was the surpriser, they found a way to surprise me with a bottle of champagne inside. Our driver, Jacob was such a nice guy and so dutiful! He told us to text him when the waiter gave us the check, and he was right there waiting for us outside the restaurant impressing the other patrons wondering who's limo it was. I am no celebrity, but Uptown Valet surely made us feel like big shots last night and played a major role in giving my wife a birthday she'll never forget! I look forward to the next special occasion I can hire them again.

This taxi service has very caring people. You can feel safe and secure when using this company…read more My family used it in an emergency, and their personal care was a blessing and very much appreciated.

We rode home from the airport to the north side of town ( Huebner Road). When we arrived the…read moredriver ( from Eritrea in east Africa) told us that HE ONLY ACCEPTED CASH! WHAT???? Luckily we had the cash on us, but it seemed very sketchy that he would not accept a credit card. Totally disappointed. SUNDAY 4:30 JULY 19,2026