So I a mixed emotions on the review so giving the service 4 stars which is a combination of the…read more5-stars I would give one driver for a return trip and 2-stars I would give another drive for my initial trip. We recently requested service for a to and from trip to the airport. I reviewed the online site and the large escalade vehicles show hold 6 adults and luggage. We were leaving on a long trip and only took one bag per person so I would expect if the vehicle to hold us and our luggage and made sure I put in the notes about the number of five passengers and 5 pieces of luggage. The trip to the airport was more than uncomfortable to say the least and when the driver arrived he mentioned that he did not think we and our luggage would fit and offered no fixes or options. The luggage had to be piled to fit so that two of our passengers were crushed in a seat almost together. Then the driver got three separate calls on the trip, answering one of the calls on speaker with us in the vehicle talking to a client about finishing us up quickly so he can pick up another fair earlier than scheduled. Then he proceeded to do over 80 mph on 410 in bumper to bumper traffic to get us to the airport. When we arrived, I would usually provide extra trip over the standard 20% gratuity I had already been charged on my credit card, but did not feel the driver warranted the extra. He made sure to let me know that he was not happy about not getting extra cash and when I mentioned that 20% was already provided on my credit card charge, he informed me that "I will never see a dime of that". However, our pickup driver (thank you Javier!) was fantastic. Arrived punctually to pick us up, was very communicative about getting us with the least amount of walking. He helped with luggage and in/out of vehicle. He drove well and within the speed limits, he was conversational and very personable and did a great job. Would ask for him again and again. So you can understand my mixed emotions with this review and trying to be objective to allow Javier to redeem this rating. Thank you Javier. 12/28 Follow-up: Wow. Sure wasn't expecting anything from my review, but true to his word, Michael reached out, apologized for our trip, and refunded the fee. Thank you Michael and will be using again. Appreciate it.

MM was easy to order and pay. The drivers were great at communicating and were very professional.read more

Wonderful experience with their team in San Antonio. I would hire them again. Nathan was awesome!!read more

From the owner: Experience the pinnacle of luxury and convenience with Texas Elite Driver. Serving San Antonio,…read moreAustin, and Fredericksburg, we offer top-notch private driver services tailored to your needs. Whether you're exploring the vibrant streets of San Antonio, enjoying the dynamic atmosphere of Austin, or embarking on a scenic Fredericksburg wine tour, we've got you covered. Book your ride with Texas Elite Driver today and elevate your travel experience!

I had the pleasure of being met at the airport by A driver from Black Car Exclusive. It was one of…read morethose times when you meet a person who truly loves what they do. It shows in everything from the vehicle and it's cleanliness to snacks. Most importantly it's just a pleasant tone from the driver that engages you in conversation. The owner Jharlan has set a great example for his employees. Hands down a great way to get around!

From the moment I inquired, they were amazing. Attentive and fast to respond. Even when I had to…read morechange dates and hotel they were on top of it. Both drivers were awesome. This was a surprise for my husband and our Anniversary trip and they made it just as special as I had hoped. When in the area again we will without a doubt use their services again.

Excellent service! Johan drove my daughter and her friends around while they were in town for a…read morewedding. They did three trips and had a wonderful time. Johan was prompt, flexible, polite and the SUV was spotless. I definitely recommend this service and look forward to using them again in the future!

Absolutely perfect experience. Johan arrived on time in a clean Suburban. Got us to our venue on…read moretime while driving safely. Was a good conversationalist ( my wife is a chatty Cathy). Very pleasant and accommodating , from the ease of scheduling to even bringing us home early with just a phone call. A++ experience. And very very reasonably priced. I might have overtopped him at the end because it was such a great experience.

Very professional and was ready to pick me up as soon as I arrived into San Antonio.read more

From the owner: We will insure that you arrive on time with care, comfort, and as little stress as possibleread more

My daughter and her friends used 5 Diamond Concierge for their prom transportation and had a blast!…read more It was a party of 10 and they were in the stretch limo. There was plenty of room and they said it was a party all the way to prom! The car took them to dinner, to prom in San Antonio, and then to a late night drive through at Whataburger. It was great peace of mind for all the parents that the kids were well taken care of and safely transported until midnight. Scheduling and payments were a breeze, along with all of my many questions answered by Mr. Landry. We have many more proms and events in our future & they will be my first call when we need a car service. They have limos, a huge party bus- pretty much any car you might need. They came highly recommended by Boerne Chamber of Commerce and they did not disappoint! I am so happy we discovered them, I could not be more satisfied. Like their Facebook page and remember them for your next event!

From the owner: Black Car Service for Airport & Hotel Transportation/ Appointments & Meetings, Special Events or…read moreEvening Outings.

Shane was amazing! It was my mother's 90th birthday dinner and Shane was so patient with her and…read moreus. It was a smooth and enjoyable ride. We will definitely use Royalty Black Car Service again.

Awesome service. Very patient and great driving. We had several flight delays in addition to…read morebooking last minute, and we were still accommodated despite the huge inconvenience. Truly the best!

Agreed more than a month out for drop off and pickup from SA to Austin airport. The morning of our…read morereturn, a travel day which is already stressful, William texts to let me know his prices have gone up $100 due to traffic- like suddenly he is an uber and not a private service. He had quoted a flat rate and suddenly that is no longer flat. I reminded him that I have an elderly woman and a special needs child- it is not easy to make them comfortable; uber or lyft from Austin to SA is a gamble, and he told me I should be "ashamed for playing that special card". Oh, but he will pray for me so that is super duper because he is a good christian. Go with someone reputable so you don't get screwed with a bait and switch. And now he is claiming I am not even talking to him or used his service. In fact, this would be the 4th trip. Not cool William! At least own what you have done. The day of travel.

I was in San Antonio for business and used Private Drive to take me from San Antonio to Austin…read moreduring rush hour. He was very responsive, reasonably priced, and arrived even a little early. The car was clean and comfortable and our driver was professional and friendly. I'll definitely use them again when I travel for work.

I can share only my experience I have had with this company and IT WAS NOT A GOOD ONE…read more I contacted Alamo city Limousine Service in March of 2017 regarding booking a Limo for my wedding day on May 12th. The gentlemen that answered was receptive and informative. Which of course hooked me right away. After discussing the details he told me that someone from his office would be contacting me the next day to send me pictures of the white limo that I would be renting and a contract to look over before finalizing the booking. I did not hear back from anyone for 2 days. I was trying to be positive and thought, their customer service was so good they are just very busy. NO! that was my first red flag that I didn't listen to. I called and left a message explaining I had spoken to the owner 2 days ago and requested a call back to give my e-mail address to receive pictures,contract and start to finalizing the booking and put the deposit down for May 12th. Another two days went by and I heard nothing. So I sent and e-mail requesting contact. Again, I didn't listen to the signs. Three days later I received a contract from Ebonny Brown, Office Manager. I replied back explaining I was wanting the pictures of the vehicle I would be renting before signing anything. That took another several days. Finally I received pictures of a bright white limo Fully Stocked with Waters, and several different types of sodas. Well that looked fine. So I called Ms. Brown 3 times and left messages requesting a return call to finalize the booking and make the payment in full. After a few days from the last message I had left both on her cell phone and office phone I receive an e-mail someone from Alamo Limo stating Ms. Brown has a family emergency and they were sorry for the delay and if I would call the office to finalize the booking they would take care of it. Then I called the office number and left 2 messages. No return calls. I send a e-mail to Ms. Brown stating that I was concerned with the lack of followup on my booking and if they didn't feel as though they could provide the service I had been promised to please let me know and I would make other arrangements. I received an e-mail back from Ms. Brown assuring me that was not the case and everything would be perfect for my special day and that she was out of the office but would call me the next day to finalize and take payment. And finally something was done that they said they would do. They called for the payment!!!!! I gave her the address again and requested the limo be there at 4:30pm. No problem she replies. They will call you 4 hours before their scheduled time and introduce themselves and also arrive 15 minutes before scheduled time of pickup. My wedding day comes......... One hour before the limo is suppose to be there I haven't heard from ANYONE!!! With getting hair and makeup done and getting dressed I call Ms. Brown and tell her I haven't heard from anyone. Ms. Brown replies I'll call him right now and call you back. I hear nothing. Everyone I know getting ready to come to my wedding or already there. I receive a call from a very excited man asking me about my day. WHAT????? I am not in the mood to chit chat and I proceed to give him my address to make sure he has it. His response, I was just calling to confirm the address was correct.... Dude your already late, just get here!!!!! The limo arrives at 5:00. just the time I am supposed the be at the venue. I am texting people that I will be later than expected. I am trying not to cry. The driver gets there and my maid of honor go directly to the vehicle, the driver asks don;'t you want to take pictures? I looked at him, Are You Kidding?????!!!!! No, we are late. I get in and can feel the limo is very warm. My maid of honor starts looking at the buttons to lower the temperature and I start to look for water because I know I will need some until the vehicle cools down. THERE IS A 2 LITER BOTTLE OF COKE IN THE BACK THAT HAS BEEN OPENED!!! NO WATER, NO ICE, NOTHING COLD AT ALL!!!!!My maid of honor finally says to the driver, it really hot back here can you please turn the temp down? Drivers reply, sure! We are half way there on a 15 minute ride and I feel sweet starting to run down my face. The I see the 5:00 traffic that we should have missed if the driver had been on time. We arrive at 5:30 ( an hour late, and my photographer is outside waiting for us. We needed to get there at 4:30 so my soon to be spouse would not see my dress while we were taking pictures. We that surprise also went up in smoke. The driver asked me what time should he be there for pick up. I said 11:00. that's when everything ends. Driver replayed, ok I'll be here. 11:00pm outside waiting for the limo We stood there until 11:30........ NO LIMO

I had to call and remind them. They forgot about me. Half hour late just because I called. If I…read morewouldn't have called, I would have missed my flight. Dont use them.

Spoke with Mr. John months in advance for transportation for my wedding night. He agreed on a cash…read moreprice. Went to confirm everything with him and he decided to add $40 for no reason. Definitely would not recommend the company.

From the owner: I am SA Transportation, A Professional Premium Executive Car and SUV Limousine Service in San…read moreAntonio, and all of South Texas. OnTimeEveryTime, AnyTimeAnyWhere, discrete, quiet, and courteous. Chauffeurs are vetted, experienced, insured, and serve with a strong "Duty of Care". Serving you when the service in question is best delivered by an actual customer service professional. Not a one time thing, but a lifetime of service to you and yours. Corporate and Family Office Service is my specialty.