Beautiful animals! Helpful, kind staff. Great thrift store. A very very worthy organizationread more

First time here ! Place is big ! Prices are reasonable! Staff pleasant ! If I lived closer I'd…read morestop by more often!

Our experience with Dog's Rule has been excellent We have a…read moreWeimaraner and Jill always have had good care of our pet. Also she trained our dog as a Service dog for our son and the experience was awesome Thank you Jill for everything

We've brought our dogs to Dogs Rule for boarding about five times now, and overall it's been a…read moregreat experience. The staff treats the dogs really well, makes sure they're fed, and we haven't run into any issues. It's super convenient for vacations or quick getaways, and the pricing is reasonable, we pay about $25-30 for one, and we even get one of our pups boarded for free since we adopted them from there, which we really appreciate. There's always a little room to grow or improve. Their communication is not the best. We text and just don't get a response back and if they have a change in how they run things we find out after dropping them. We've had to recently after dropping them off, go to get a bag of food. They switched to needing to bring your own since we have small dogs and the food they provide is huge. But honestly, we feel confident and at ease leaving our dogs in their care. It's very convenient and reliable for our dogs.

I have adopted two wonderful little terriers from this rescue. The first experience was better than…read morethe second, as it was more one on one vs. picking up at a crowded adoption event, but both dogs are wonderful. They have become an integral part of our family and are loved tremendously. I'm so happy they chose us to adopt.

Extremely unhelpful. My application for adoption was denied, which is ok, it happens. However,…read morewhen I asked what the reason for denial was, I was told: Thank you for your follow up. We are not proceeding. We'd recommend checking out other local rescues or the shelter. Not at all what I asked. I wanted to know the reason so I could fix something I did wrong. Can't improve if I don't know what the issue is. The reply to my email took 10 days. I will be stopping in after work to talk to someone in person, and try to get an actual answer. If this place is so badly managed, I may need to report this to the BBB. I've been a lifelong cat owner, and only in the past 5 years, have not had a cat due to schooling and relocating for work.

Florida Wildlife Care Center Gainesville's 24-hour Emergency Number (352-371-4443) was the only…read moreservice provider who responded to our many calls for help over Labor Day weekend (2019). And we are very grateful for them! We found a marsupial (possum) in a field near trees being attacked and watched over by several vultures in the late morning over Labor Day weekend (2019) in Lake County south of Leesburg. The marsupial was valiantly warding off the vultures but was clearly worn from the experience and was unable to scurry away from the attackers. She was completely exhausted. We rescued the marsupial by chasing the vultures away and lifting her with a sheet and placing her in a soft linen and towel lined box. We then brought her home to our master bathroom which is warm, dark, and quiet. She had no open wounds but was clearly traumatized. I promised her that the vultures would not eat her alive. Florida Wildlife Care Center Gainesville helped keep that promise. The next morning she was improving and safely in the care of a licensed wildlife rehab professional. I can't express enough gratitude for Florida Wildlife Care Center Gainesville's 24-hour Emergency service and the outcome. Ideally someone could have come to our home to pick up the marsupial the same day, but with the holiday weekend and a major hurricane (Dorian) pending everyone was already overwhelmed with responsibilities. Florida Wildlife Care Center Gainesville is the only group who came through for us. And they did so thoroughly, compassionately, and promptly. Thank you Florida Wildlife Care Center Gainesville and a GREAT BIG THANK YOU to Jean in Clermont!!!

Incredible sanctuary - clean, educational, shaded and the monkeys are unforgettable!…read more Our guide knew the monkeys by name and shared her knowledge of their care, environments and daily diet. I'm pretty sure they eat better than I do with fresh fruit, vegetables and protein (nuts!).

Our second time here and as wonderful as the first. My mother has limited mobility and I purposely…read morechose this tour as it is a golf cart tour. Perfect for me and my mother. We can be in nature, learn, experience the outdoors and my Mom in comfortable in the golf cart. Wonderful tour guide and learning about the primates is educational and fun. Thank you for a very unique and fun day.

Love coming to petsmart for grooming and training and shopping! Everyone is always super sweet and…read morehelpful! I started training with Sorcha when my dog was only 9-10 weeks old! We went through all 3 training levels with Sorcha so she really got to know and understand my dog. Now whenever we visit her at petsmart my dog gets super excited because she knows treats are around lol Petsmart grooming is also fantastic! The last 2 or 3 times my dog has seen Sabryna and she has done a fantastic job. I cannot speak on their haircuts because I have a Rottweiler so she only gets baths. I also get the nail grinding for my dog because her nails are black and very thick so cutting them does nothing. I highly recommend this location I can't say anything bad about them!

I am extremely disappointed and upset with the grooming services my two dogs received at PetSmart…read more This was by far the worst grooming experience I have ever encountered at this company. From the moment we arrived, the groomer's customer service was terrible. She was neither welcoming nor friendly, and her demeanor made it seem as though she did not want to provide services to our dogs. Instead of making us feel comfortable, she appeared to be discouraging us from moving forward with their grooming appointments. We were informed that our dogs had some matting, and the groomer stated that she would try to save as much of their coats as possible but might have to do a military-style cut if necessary. However, that is not what I witnessed. She went straight to shaving my Standard Poodle without first bathing her or making any visible attempt to comb through or save her coat. Within approximately five minutes, a significant amount of her hair had already been shaved off. Both of my dogs ended up being shaved nearly bald. I understand that matting can sometimes require shaving for an animal's safety and comfort, but my concern is the apparent lack of effort to explore other options after we were told an attempt would be made to preserve their coats. What makes this experience even more frustrating is that I was charged additional dematting fees of $20 for one dog and $10 for the other, despite witnessing no attempt to demat their coats before shaving them. I was also charged a $30 late fee for arriving approximately 20 minutes late. Between the grooming services and additional charges, I paid a substantial amount of money for an experience that left me completely dissatisfied. I chose not to confront the groomer at that moment because I was extremely upset, and by then, much of the damage to their coats had already been done. As a customer, I expect professionalism, compassion, honest communication, and quality service when trusting someone with my pets. Unfortunately, this experience fell far below those expectations. I strongly believe PetSmart management needs to address both the customer service and grooming practices at this location. The groomer's attitude and handling of this appointment were not a positive representation of the company. I would not recommend this grooming experience to other pet owners, and I sincerely hope PetSmart takes this complaint seriously. Our pets deserve better, and so do paying customers.

Robin is the best behavioral trainer ever! She works with owners and dogs to help keep dogs in…read morehomes. 10 out of 10 will always recommend!

I have a very strong and powerful dog (red pit/mountain cur mix) who is sweet in temperament but…read moredifficult to physically control. I wanted to be sure I got the best trainer possible for him/our family because although my dog is wonderful with US, I was fully aware of the harm he was capable of inflicting on other dogs/people if he wasn't trained well. I saw that Cesar Milan's friend, Martin Deeley, was located in Orlando. Martin highly recommended Robin, so I gave her a call. BOY AM I GLAD I DID! This chick is the real deal. Robin helped us to understand him and feel confident and in charge from the moment she stepped foot into our home. Had our big boy behaving like a pro. I'm so glad we called Robin. I am unable to come up with enough adjectives to describe how wonderful she is! My seven year old, who is a Cesar Milan watching junkie said it best once Robin walked out of our door. She said, "Momma, I like Ms. Robin even better than I like Cesar Milan!"

They saved my dogs life , so yes I would highly recommend them . My dog now lives on holistic…read moremedicine recommended by them . They have professional and caring staff, they even babysat our cat . Kudos to Dr Morris.

I was recommended this vet after my former vet was bought out by a corporate company. And boy am I…read moreimpressed!! Locates just West of 75 on 39th, the facilities are clean and everyone is so kind and welcoming. They don't seem to overbook, which is wonderful, so you don't have to wait a ridiculous amount of time. I was lucky enough to have Sally as my tech, who gave Zeus lots of treats and pets as we waited on the vet, Dr. Morris, who works on the holistic side. This was one of the BEST experiences I have had at a vet. Dr. Morris took her time and made sure all of my questions were answered. Both Sally and Dr. Morris made an incredible team and helped make Zeus (and myself) feel comfortable and cares for. Side note: the gift bags are a special touch!!!