It's was clean. We filled out forms and we were able to look and we found a puppy. It was a very…read moreeasy process. Only thing I will say negative is it took a long time to do out process to take the pup home. I felt like I was at the DMV. Oh there was something they use on the pup I was allergic to that gave me a rash. But in the end it was worth getting Thor.

I believe that this small pet rescue facility is now part of the Alachua County's Humane Society…read more I haven't been there for awhile but you may want to call them if you want to adopt a dog.They would be better at providing updated information about their role in the rescue of homeless pets in the Gainesville area.

When I first moved to Gainesville I took a tour of this facility and I was very impressed by how…read moreclean they keep everything. A couple of years later I adopted my cat from ACAS. He was and is extremely healthy. And all of the dogs in their care appeared to be WELL cared for. As far as I'm concerned the dopey, childish reviews posted here need to be deleted. I'm pretty sure ACAS by denying adoptions, are weeding out potential pet owner problems. Also if you cannot afford a visit to a veterinary clinic, DON'T own a pet!!! The animal didn't have a choice. They're your hostages and are at your mercy. Please be more mindful of your decisions. Thank you staff at Animal Services!!!

Our first instance of adopting was back in November of 2023. We adopted two kittens and quickly…read morerealized that they had pretty serious upper respiratory infections. We were told initially that it's common and that they would get over it, themselves. While we understood the financial and emotional risk of adopting from ANY shelter, we were still surprised when our two little ones became VERY ill. This would cost us about 1,300 dollars in vet bills. Thankfully, after our care and our vet's, they made a full recovery. We understand that when adopting from a shelter, there is a risk that your animals will be sick already. My partner is in vet med at UF, we get this concept. Still, when we went back for the second time to adopt, that was the deal breaker on EVER returning to this place. HORROR. We found a kitten that we were interested in, in January. The kitten had not been fixed yet so we were told we had to foster to adopt and then bring the kitten back for THEIR vet STUDENTS to perform this operation. That was fine, in the beginning. The kitten appeared fully healthy when we took it home, initially. After bringing the kitten back to the shelter, a week later, they return the kitten to us because she hadn't reached the weight of 3 pounds which was what the weight was supposed to be in order to get fixed. At this time, we were told she weighed 1.6 pounds. That was what we were told. When we initially adopted the cat, they also told us that the kitten was male. My partner disagreed with this WHILE being at the shelter and this concern was brought to the staff's attention. The woman assured us that the kitten was male and gave us the paperwork for a male, identical looking kitten. When we returned to get her fixed, they told us that it would be a spay operation. This confirmed that the kitten was female and the whole time, we had a completely different kitten's paperwork. This was a slight annoyance, but was one of the first things that raised our concerns. We return home to try to bring the kitten to her goal weight. During this time, she is playful and happy. She didn't even get sick like our other kittens had. She was fine. We were really excited that she was getting along with our other kittens and eating well. She was using the litter box with no issues. It was a relief that maybe this one would be without issues. We bring her back a week after the last visit, for the spay. They asked us to drop her off the night before because of scheduling issues. So, we drop her off on Wednesday night and are told to pick her up at 4:30 PM on Thursday. That day, my partner picks her up to find that she is still heavily sedated. She is awake, but walking very clumsily. When looking at the papers, it was stated that the surgery was performed at 3:00pm... That was just an hour and a half before my partner picked her up. This state of sedation had lasted until the following morning. Additionally, there discharge instructions stated to use the e-collar that was provided. There was NO e-collar provided. We were concerned with how long the effects were lasting, but we figured she would be ok after a few days. Two days after the surgery, she started presenting with much serious symptoms. They were similar to an upper respiratory infection along with the inability to eat and excessive drooling. We called the shelter SEVERAL TIMES over those few days and did not get a response until several days LATER. They stated that we could bring her in so that their vet could look at her, but that we were not allowed in the room while the exam was happening. Of course after ALL of this, we weren't going to leave her unattended/away from us and certainly we were not going to leave her with this shelter, again. So, we took her to our vet. It is possible that she was incubating the virus and the severe stress she underwent having to be there a full 24 hours, when the surgery was performed at 3:00pm, caused a flare-up. At the vet, they determined that she did have an upper respiratory infection, as well as strange sores in her mouth. They also told us that she only weighed 1.9 pounds. I was there and I saw the scale, myself. I was in complete shock considering this was only a few days after her surgery and the shelter stated that she weighed 3.0lbs. That is pretty convenient since she needed to be exactly 3lbs to have the surgery done... Terrible. $900+ later and about two weeks of medicating, she seemed to be recovering. Although we hadn't yet experienced her bothering the site due to not being given an e-collar, she had bitten out her internal sutures and the wound was open. $900 later at the emergency vet, she was fine. I am running out of YELP review space. They don't really care about the animals. Don't adopt from here.

I have adopted two wonderful little terriers from this rescue. The first experience was better than…read morethe second, as it was more one on one vs. picking up at a crowded adoption event, but both dogs are wonderful. They have become an integral part of our family and are loved tremendously. I'm so happy they chose us to adopt.

Extremely unhelpful. My application for adoption was denied, which is ok, it happens. However,…read morewhen I asked what the reason for denial was, I was told: Thank you for your follow up. We are not proceeding. We'd recommend checking out other local rescues or the shelter. Not at all what I asked. I wanted to know the reason so I could fix something I did wrong. Can't improve if I don't know what the issue is. The reply to my email took 10 days. I will be stopping in after work to talk to someone in person, and try to get an actual answer. If this place is so badly managed, I may need to report this to the BBB. I've been a lifelong cat owner, and only in the past 5 years, have not had a cat due to schooling and relocating for work.

Lovely place GREAT PRICES and the staff as always are GREAT! Crystal clean also! Highly recommend!read more

Called in today 8/20/26 at 2:57pm, spoke with Chrissy in customer service and she told me that they…read moredid not have availability until September 16!!!!!!! The people here do not want to work! I asked for the manager and she put me on hold and never connected me through to the manager stating she was busy and would call me back. This is government run and paid for by the government which is our tax dollars and the people working here do not want to actually do any work.

Incredible sanctuary - clean, educational, shaded and the monkeys are unforgettable!…read more Our guide knew the monkeys by name and shared her knowledge of their care, environments and daily diet. I'm pretty sure they eat better than I do with fresh fruit, vegetables and protein (nuts!).

Our second time here and as wonderful as the first. My mother has limited mobility and I purposely…read morechose this tour as it is a golf cart tour. Perfect for me and my mother. We can be in nature, learn, experience the outdoors and my Mom in comfortable in the golf cart. Wonderful tour guide and learning about the primates is educational and fun. Thank you for a very unique and fun day.