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UrgentVet - Gainesville

3.5 (11 reviews)
Closed • 3:00 pm - 11:00 PM
Updated 1 month ago

Services - UrgentVet - Gainesville

Pet physical or wellness exam

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4 years ago

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4 years ago

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Maggie S.

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3 years ago

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Customer S.

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2 years ago

Vet is super caring and sweet, however techs are inexperienced and took over 4 hours for my very sick dog to be seen when they were not busy

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3 years ago

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3 years ago

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4 years ago

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3 years ago

Great place when we needed help for our senior dog crossing the rainbow bridge, prompt, caring and professional.

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5 years ago

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Ask the Community - UrgentVet - Gainesville

UF Small Animal Hospital - Thank you Dr. Narum!

UF Small Animal Hospital

(127 reviews)

I wanted to take a moment to say thank you to the entire team who took care of my dog, Maya. We…read morebrought her to the ER one morning for IVDD, and by the end of the next day she already had her MRI and surgery done. From the start to the moment she was discharged, it was clear how much care and attention the doctors and students gave her. I especially want to thank her doctor, Melissa Narum, who performed Maya's surgery and took such great care of her. Throughout the whole process, I received lots of updates and pictures from Dr. Narum and Sara, the student who was also part of this amazing team. They were always so helpful and thorough when answering my questions. I truly couldn't have asked for better care. Thanks to them, Maya is now at home, doing great, and recovering well to soon be running after squirrels again

I had a deeply disturbing experience with Dr. Tassala Djennadi…read more I came in asking for a sterile needle to administer subcutaneous fluids to my cat, who has late-stage kidney disease and requires daily care to stay alive. Because I had been out of town, he had already gone over 48 hours without fluids. This is not optional care..it is essential. Without asking a single follow-up question about his condition or how long he had gone without treatment, she told me she couldn't provide a needle and that he could "wait another day." When I explained that he had already missed over two days of fluids and that I was concerned, she told me that if it were a "real emergency," I would have planned better. Let that sink in: a veterinarian told me that my cat missing multiple days of medically necessary fluids was not an emergency because of my "planning." There was zero compassion, no attempt to help, no alternatives offered, and no concern for the animal. I was standing there holding his prescribed subcutaneous fluid bag with his name and information clearly labeled and even offered to provide his SOAP note, yet instead of helping, she, in an obviously mockiny and unhelpful way, suggested I could always spend $200 for needles if I were to bring my cat in for a full exam just to be entered into their system before they would sell me needles, fully aware that this wasn't possible that night. I told her plainly that my only options were to go home and attempt to reuse an old needle or have her help my cat who urgently needed fluids, and she still refused. I was ultimately turned away and left in the unacceptable position of having to consider reusing an old needle just to care for my cat.

Newberry Animal Hospital - Main St. - Newberry Animal Hospital

Newberry Animal Hospital - Main St.

(21 reviews)

Love this Vet Dr Morris saved our dogs life . They are very caring and treat our animals as their…read moreown . Fair pricing for excellent care.

Disturbing when we learned that this vets office had so called "technicians" that acted like…read moreunprofessional dingbats who knew NOTHING about our dog but wanted to feel important so they tried to act like they knew more about OUR own dog than we do and terrified him. Last month I took one of our dogs here for his annual shots and I liked the vet, whose name I believe was Melissa White. I didn't really have to deal with any vet "tech" that day. We have another dog that is anxious when anyone tries to trim his nails so I talked to Melissa about bringing him there to have his nails trimmed. She suggested we bring him in JUST FOR THAT since he'd just had his shots updated by another vet. I had made an appointment for him to get his nails trimmed a few weeks ago at 8 am and my husband had to deal with one of their vet "techs" who was a very unprofessional female, acted really nasty, obnoxious, and was actually looking for a PHYSICAL fight with my husband! We had gotten there about 10 minutes before our appointment time and I went in alone to tell the receptionist we were there but my husband would stay in my truck with our dog until they were ready for him since he would be very anxious when he came in and couldn't wait inside. The receptionist told me they were ready for him and my husband should bring him in. My husband brought our dog in while I waited outside in my truck with our other dog. My husband was brought into an examination room and a vet "tech" came in and wanted to do an "examination" so likely they could charge us for more than just a nail trim. My husband told her he had heard me on the phone make the appointment for ONLY for a nail trim, and the vet we used to take our dog to told us that they had sent all of his medical records to them, which one of the "techs" denied. My husband also told her we'd had our dog for 10 years and he tried to tell her exactly how his nails needed to be trimmed so he wouldn't go wild. She acted like she knew everything and didn't want to hear what he had to say. She then kept coming in and out of the room, making him wait and become more anxious, then my husband said she came in, grabbed our dog's paw, squeezed it and clipped one nail. Our dog went wild. He jumped all over my husband, kept scratching him, and my husband had blood all over his arms from being scratched. The "tech" then wanted to take our dog away from my husband and "bring him into the back" and said we'd come too early and there weren't enough people to help! Bizarre since they told me they were ready for him and to come in! My husband then called me on the phone and said he wanted to leave because the "tech" had no sense. Of course she really did not have any sense since she just wanted to do what SHE wanted to do and not listen to my husband who knew way more about our dog than she could possibly know. Then a nasty tattooed and obnoxious "tech" came into the room after he told me on the phone that the other "tech" had no sense. She tried literally to start a physical fight with my husband! She obviously didn't care about our dog going crazy because of what the other "tech" did, or the fact that my husband's skin was bleeding everywhere. My husband asked to speak to the actual vet since our appointment verification said WE WOULD HAVE AN APPOINTMENT with a vet named "Courtney Sorenson", not a bunch of ignorant know it all "techs" who knew NOTHING. Obviously being informed that we had an appointment with an actual vet was a lie because the big, nasty, tatted up "tech" refused to let my husband speak to the vet. She then blocked the door so he couldn't leave, told him he wasn't allowed to criticize "her staff", which was BS since she wasn't a vet, just an obnoxious employee. She got in his face, and kept saying, "Come at me! Come at me!" My husband walked toward her and she stepped aside from the door and he left. When he came out to the parking lot I got out of my truck because she followed him out into the parking lot yelling like a lunatic saying that we were banned from that place and said our lives obviously sucked. I thought, wow, what a crazy lunatic she is if she thought we would ever, ever, come back to that place again! I would never trust a place like that with my dogs for hiring such an obnoxious nasty hag. As she stood there yelling my husband called her a fat tatted up moron, which she played out as true. Then she started yelling at me even though I hadn't had ANY contact with her at all. I told her to look at herself in the mirror, clearly it was obviously HER life that sucked. I then told her I would write a bad review and she said, "Go ahead!", so here it is! As an attorney I have dealt with deranged people my whole career, and I clearly I believe she is one of them and should never be around anyone's pets. She should probably just be flipping hamburgers at a fast food joint and have no contact with customers. Fortunately our lives ONLY suck when we meet lunatics like her!

Banfield Pet Hospital

Banfield Pet Hospital

(49 reviews)

I've been bringing my cat to this Banfield location for over a year for his regular checkups and…read moreexams, and until recently, I trusted them with his care. However, my recent visit was extremely upsetting and disappointing. I brought my cat in on Thursday after noticing his stomach moving rapidly for about a week. The staff member who checked me in was polite, and since it was a drop-off appointment, I left my cat in their care. Later, I was called back in and met with Dr. Hudak, who seemed visibly distressed. She told me I needed to take my cat to an emergency hospital. When I asked what was wrong and if there was anything they could do at Banfield, she mentioned they could run an X-ray and bloodwork for about $300. I asked if there was any way to get the bill handled differently or set up a payment option, and her exact response was: "If you're having money issues, then it's best to put your pet to sleep." Hearing that made me panic and break down -- I was in shock. There was no empathy or compassion in how it was said, and it felt like my pet's life only mattered if I could pay upfront. After doing the X-ray, they told me to go immediately to the emergency hospital. I paid $387 before leaving, but when I asked for printed records to bring to the ER, they refused, saying I just needed to go. I felt completely dismissed and unheard during one of the scariest moments for my cat and me. This experience left me heartbroken and deeply disappointed. I hope Banfield addresses how their staff communicate with pet owners in crisis, especially when emotions and fear are already so high. Compassion should always come first.

I took my cat in today to get a second opinion on some tooth extractions that he needs as soon as…read morepossible as he is in extreme pain. In the exam room, we first met with a sales lady who was hard core trying to sell us on an expensive wellness insurance plan for our cat. She said that the insurance plan, if we committed to buying it would save us a ton of money toward my cat's upcoming dental surgery, it would cover dental x-rays, bloodwork, office visits, etc etc. The only thing it wouldn't cover would be the actual extractions he needs. The estimate Banfield gave me for my cat to have extractions was inflated about three times the cost of an estimate I received recently at another vet plus they wanted me to pay for this ridiculous wellness plan ( it was supposed to save us a ton of money) on top of it. In summary, I left extremely disappointed, very frustrated and felt like I basically paid a $64 exam fee to listen to a high pressure sales pitch. I felt like all they cared about was money and not my poor cat at all. They did absolutely nothing for my cat who is in extreme pain and distress. They wasted my time completely and my poor cat got absolutely no resolution. We will be going elsewhere for his surgery.

UrgentVet - Gainesville - vet - Updated May 2026

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