I would give 0 stars if it was an option. My daughter and her partner lost their infant son a year…read moreago. Crevasse in Gainesville handled the cremation and was supposed to send the baby's remains to Ocala to be picked up, which they were. Now on the year anniversary when they feel ready to have a memorial they find the envelope is empty that was supposed to contain their son's ashes. Then to make them feel worse they were made to feel like they were not looking correctly and it must be their fault. Why would you want them to be missing? I was given the owners name and she called and said to call her back. I did repeatedly six times and no response not even a sympathetic one. Nothing.... How callous is that for a company in this line of work? I would think it they should have reached out to them and at the very least expressed condolences and sympathy.

Absolutely excellent place to work with. Quick and detailed communication and kept our family's…read moreprivacy paramount. They truly make help the family make the best of a heartbreaking situation. I highly recommend this company.

My father passed away and it was my first time needing to make final arrangements for anyone…read more Thanks to Richard I had all the information and proper expectations needed to make the right decisions. His interactions were thoughtful, informative, and responsive! I felt great about him handling the cremation because of his professionalism and knowledge. The burial is out of state, where he was able to nicely package and ship my father's ashes and death certificate(s) in an expeditious manner. No one ever wants to think about who they will use to cremate their loved one, until the time actually comes. Richard and A Direct Cremations is a great choice that I highly recommend if in the unfortunate need in the central Florida area.

The people at Direct Cremations made a difficult situation better. They were compassionate,…read more efficient and provided a variety of options to choose from.

My 98-year-old grandmother was in a non-responsive coma at Haven Hospice with stage 3 lung cancer…read more She had days to live, and adding to our difficulties, my husband and I needed to be out of the country in just a few days, and would probably not be back before she died. Choosing a funeral home to collect her body, embalm her, and hold her until we came back was very important to us. We researched and contacted Chestnut, Forest Meadows, and William Thomas. Forrest Meadows Funeral Home was the last funeral home we contacted and the funeral home we ended up contracting to handle Gram's funeral. Initially, we only wanted her body collected from hospice, embalmed and held until we returned, then shipped to Mississippi for burial. We ended up contracting Forest Meadows to do the whole thing, burying her in Gainesville at Forest Meadows Cemetery. You are at a huge disadvantage when you go to purchase a plot and plan a funeral. You are torn between love and guilt and lose, and so many other emotions. We were not quite as compromised as most people in this situation; my husband has known a lot of death in his lifetime, and I am an in-law granddaughter. We were not emotionally leveraged, but we still had time constraints, unlike buying a car, if you get disgusted with the sales game, you cannot put it off and come at it fresh in a few months, and also unlike buying a car there are not a lot of dealer choices. It really came down to just these two funeral homes in Gainesville. Other than that, it was just like buying a car: over priced options that are really not options, for example dressing the body for $450 - it is not like we could let her go to her funeral nekked. Overall, the whole situation is a bit unsavory, and not something you should do if you are emotionally overwhelmed, or compromised. Overall, I felt David, the sales guy, did a good job for us. He understood my husband wanted the bare basics, no up charges, and a rock bottom figure. My husband was not emotionally compromised. I believe David worked hard to deliver the lowest number he could deliver. My husband will negotiate ANYTHING, but he went kind of easy on them, at least at first. He chipped a little here and there, but he did not deal aggressively. But then, something happened that set off my husband's car dealer paranoia; they did not include the grave plaque in the final price. They were thinking originally that we were shipping her to Mississippi. When they reworked numbers for a full funeral and burial, they overlooked the plaque on the stone. My husband had told me hours earlier to look for some kind of last minute upcharge, and it happened. My husband went into aggression mode, and the sales manager came in, and they put their boy things down. My husband went to battle, eventually bringing the final number back to the number the agreed on in the first place. My husband will walk on any deal, but here is the thing, they worked with him to make it right. But it should not have happened and if they do make an error, they need to fix it without fighting the family member. Unless we deal with them again, or someone else has this experience, we will never know if this was an honest mistake. Moving on. Bruce, the Funeral Director, was super. The weather was iffy at the time of the funeral, and he moved the graveside service into the mausoleum. He did this without prompting or extra charges. Bruce rocks. The mausoleum itself has very good energy. There is love in the mausoleum that you can feel in your heart. It was all very good. I would like to give Forrest Meadows 5 stars, but when families are in grief, and emotions are running that high, everything should be flawless. No mistakes. Mistakes were made, and we can never know if they were honest mistakes or exploitation. And some of the options that seemed to have crazy pricing make you suspicious of the other items. They have 3 levels of vaults. Why would you buy any vault other than the least expensive? And the difference between each level was about one thousand dollars. Why are you buying a $3700-dollar super vault when the $1400-dollar vault does the same thing? And seriously? $1400 dollars for a concrete tub with a lid? The 3700 dollar one will resist nuclear fall out, so I understand the pricing on that one; you do not want your loved ones to be irradiated after a nuclear holocaust. I got off track. I want to give Forest Meadows 5 stars, but I just do not have enough information. My experience was not without suspicions, but overall I am very pleased with the outcome. The rock bottom price to bury someone at Forest Meadows in our experience is about $10,000. I recommend Forest Meadows - the funeral, the mausoleum, the Funeral Director, all of it - but keep your eyes open when negotiating on a final number with the sales guy, and do not let them talk/guilt you into a lot of unnecessary expense.

Not rating for their services, just interview. Apparently…read moreyou need to be a genius or Woman of the World to compete with the current Admin. Then you get condescending remarks like "You really need to think about your commute time" "Are you good enough in Excel, are you sure?" There is so much competition and interviews create enough anxiety. I just cannot stand people who judge others that they dont even have a clue about.

When my father passed, right away we ran into a SNAFU: the company he had paid for his cremation…read morewas out of business. We called Right Choice. They stepped right in, picked up my Dad, met with my siblings and I and objectively explained all of our options, made calls to the state to resolve our issues and made us feel like we were the most important people on their list of things to do. Kaitlyn Schrader was competent, compassionate and professional. I highly recommend Right Choice Cremation.

I wouldn't trust this place, with your loved one play zero staff or just don't care either way…read morethey'll leave you outside waiting for your loved ones.

During the worst time of my life, the staff was very compassionate and professional. They helped me…read morewith everything I needed to do from beginning to end of the process. Thank you very much.

The staff at Williams-Thomas put you at ease the moment you first talk with them and/or meet them…read morein person. They are patient, kind, professional, knowledgeable, extremely competitively priced and able to accommodate almost any request you can think of having. They were amazing to work with, prompt, able to meet our scheduling needs and handle everything including catering for a reception on premise, saving us a huge burden of hosting a reception elsewhere ourselves. Every person we met made us feel more like family than a customer. They are all stellar and the best at what they do. Thank you all for your support and help in the loss of both of our parents.

Vonda ​was wonderful very sweet. My only concern is which is very concerning and very sad my…read morehusband's wedding ring was sent to them and somehow it was not retrieved from their location. Very upsetting.

without the kind, caring, loving help of Johann, and Elizabeth, I doubt I could've made it through…read morethe darkest time of my lif! There guidance on the process, and the care they took in seeing that my dear wife was helped on her final journey to Heaven eased my pain! Thank you so very much!

Friendly and compassionate... answered all our questions in plain English... walked us through the…read moreprocess to ensure we didn't have any problems.

Both our elderly parents' funeral services were very well handled by the friendly and professional…read morestaff. Highly recommended.

At a time where we needed support the most, we turned to Craig Funeral Home of St-Augustine. Taylor…read moreSawyer, the funeral director, provided excellent service! Patient, kind, compassionate and comforting, she knew exactly what to do and guided us through every step. I cannot image anyone better to have helped us through these difficult times. Thank you, Taylor! You are one of a kind.

My mother passed away on the 8th of June and we had made arrangements with Coast to Coast. I have…read morenever had to make final arrangements before. It could not have been easier and the staff (Sarah in particular) could not have been any kinder. She sent me the paperwork via e-mail, I filled it out and we went from there. Any questions I had were answered, and when we went to do the final paperwork and selection of an urn, they were so sympathetic and warm, making the experience pleasant--despite the devastation I was feeling. When the time came, they were so gentle and respectful of my mother when they lay her on the stretcher to bring her to their facility. When we informed them she was a veteran, they provided a flag to drape her in. When we picked up her remains, the flag was folded and was presented to me. Also, the process was very quick and they kept me apprised of everything! She passed on the Saturday, she was cremated on Wednesday and we picked her up on Monday. (They do ask that you schedule a time to come in. Not a hardship.) I cannot praise them enough nor thank them enough for everything, especially the gentleness in which they treated my mother. They really made the experience non-traumatic and easy. I highly recommend them. (And if you are worried about the price points, they are extremely reasonable and don't rush you to pay. The last thing anyone wants is to discuss payment when you're at your loved one's side, and they are so cognizant and considerate of that.) Again, thank you for everything. --Clarissa.

My wife and I attended one of their presentations at a local restaurant mostly to check out the…read morerestaurant. However, what Crystal said and how she presented the company's ideas were very compelling and logical. After a month of thinking it over and evaluating other options, we made an appointment and were very pleased with the customer-oriented approach and consideration Crystal displayed. Now when we are gone our families will have no doubts about our wishes. Crystal gets all the credit for making this an easy decision and easier process.

My family chose this establishment because its black owned, so we were looking forward to top-notch…read moreservice, and unfortunately, that is not what we had gotten. My family was scheduled to see our loved one's body at 3pm the day before the service; his remains were not ready, the owner along with her staff, were going in and out to finish his preparation, and we were not able to see him until about 5pm. The process of burying a loved one is already hard enough and for a funeral service, there should be a level of compassion for the family, and a display professionalism at all times. We were supposed to have the service in their chapel, only to find out we were having the service outside the day of, in their parking lot. It was about 90 degrees plus, and of course his remains were not able to be outside during the service. When it was time to close the casket, his remains were rolled outside, and that part of the service was able to be done, in the parking lot. We were told on that day that a memorial video, along with pictures were to be sent to the family, and we still have yet to get those. We found out about a "memorial video," via Facebook, and it was more of an advertisement for her business, and not a memorial video for the family. I would not recommend D. Williams Mortuary Services to friends nor loved ones.

This is the worse funeral I've been to. The director was very rude and certainly not professional…read more There was a young guy there moon walking in font of the casket while they set up. I don't think they realize that this is someone's family member in the casket. Laughing and having a good time while covering stands to put flowers on. The previous funerals this same funeral home were excellent. Something has changed and I do hope they fix it for the next funeral. This one was unacceptable. I would not want to entrust any of my family members into their hands. The hearse then speed off and left the whole procession. Total madness!!!