I realize this is a long review and I want to be thorough, but I'll try to be as concise as…read morepractically possible! To start, note that my dog Cody and I have had to move around a lot over the past 6 months which has been really hard on the both of us. Thanks to SAH during our months in Gainesville, Cody had possibly the best care that he has had over his entire travels across the country. More importantly, Dr. Nipper was the first vet that we both have seen over the past 6 months that actually thought about how our specific situation was causing us both anxiety, so she carefully considered a plan to both reduce Cody's stress and allow me to maintain his trust so training wasn't so unpredictable and prone to backsliding. Instead of prescribing heavy tranquilizers (a common recommendation that I was repeatedly told at vets before going to SAH.) she gave me some good advice and prescribed doggie Prozac, which -after a month- really helped his anxiety without changing his behavior like Trazadone does. I was able to keep up the general approach of positive reinforcement without worrying that he will become a nervous wreck. Dr. Nipper took the time to consider Cody's specific situation, especially his history of changing houses every couple of months. Other vets never even considered this. Another part was she addressed his allergies, a diagnosis she made after asking questions about whether he scratching all the time, something common for dogs not used to Florida. Other Florida vets didn't even bring this up and now that he's not scratching all the time he's just a happier dog. Finally, I want to also point out that it wasn't just Dr. Nipper that made suburban a great animal Hospital. There's staff is terrific and very careful to make sure that he got what is needed and that there weren't any changes to his health before doing anything. It's just good to know that they are careful, especially when I realize that a lot of offices don't pay that kind of attention. TL;DR: I would recommend both Dr. Nipper and the staff at Suburban Animal Hospital to anyone who wants the best for their animal companions. I have seen lots of examples of less than stellar offices in just a few months prior, and SAH is the best care he's gotten since he was a teensy pup back in San Francisco. And while we sadly are leaving town once again, at least I now know how to make sure he gets good care, especially after seeing what I thought was typical care that I realized I shouldn't have to settle for. It's not like Suburban Animal Hospital is expensive or anything. If anything I've experienced that how much you pay for the same service has nothing to do with that quality of service. And while leaving them behind is a bummer, I am happy that Cody's health benefited so much from both the care he received there as well as me being much better informed than I was before I in that office. And if anyone from SAH is reading this, thanks so much for providing such a positive experience and results for both Cody and I! Bless you all and I hope our paths cross again down the road!

Outrageously overpriced! Over $340 for annual wellness and vaccinations is insane. Would not step…read morefoot in there again and wouldn't recommend anyone else go there either. Look at the bad reviews and how recent most of them are. Mostly all of the good reviews are apparently from when it was independently owned and now corporate greed rules.

My poochie was a nightmare dressed like a daydream! Until one day when I went in and found Carlos…read morethe dog trainer's flyer, I was like what's so different about him, I already went for private training and my dog is still a crazy nightmare, then I read on and saw that he did drop off training and over night boot camp. I immediately contacted him and met him on a Sunday and left my Bull Terrier Pit for 2wk boot camp, she actually took an extra wk cause she was so stubborn, When I went to pick her up 3 wks later, he gave me and my son training so everything is consistent with what he taught her. I took her home did what he said before we got in the house, she was so calm, didn't chase the cats, I was impressed, then I took her out for a walk, with the cats zooming by, she didn't pay them any mind, didn't pull me down the street, she walked next to me, she is like a different dog, I took her to the pet store, omg, I came out of there calm instead in an anxiety attack, she was calm, stayed by me, didn't go nuts and not barking at everything. I have to say Carlos is a dog miracle worker, you have to contact him at Gainesville Animal Hospital if you have a dog that's crazy hyper, or just needs some behavioral modifications, you won't be sorry.

We scheduled an appointment for our senior dog to check out a hip problem. He was very anxious…read moreduring our first appointment so we could not get an X-ray that day. They we're quick to schedule a new appointment the next morning and were able to diagnose his issue. The office had a peaceful outdoor area to take your pets while they wait for their appointment, and the nurses were very kind and attentive. We are happy to have such a reliable office near UF!

A great place for non life threatening but urgent pet care. Excellent overall experience. Stars for…read moreease, warm welcome, knowledgeable and attentive tech and great veterinarian. Very client-focused. Great facility and convenient location. Highlights: Easy to make an appointment on their website. Easy to find and park (it's near Walmart and Bolay in Butler Plaza and GPS got me there as i usually find it a confusing area). Great facility -- brand new, welcoming and spotless. Sign in electronically on the tablet in the waiting room. Generous snacks for humans and pets (!). Nice touch. Friendly staff. Mykenna and Dr. Elizabeth Luria took care of our dog's ear infection -- tested, cleaned and treated his ears and sent us home with meds. Just over $200 with our UF staff discount -- comparable with Blue Pearl or the vet school. Only snafu was we had to double check the meds before discharge as they were not the ones the vet had indicated but that was caught and fixed to the right ones. Minor delay. Discharge paperwork and instructions are very clear. And they proactively send records to your regular vet. The whole experience was about two hours. Again, not unexpected for a same-day urgent visit. We were grateful. Usually the vet ERs are swamped. We heard other patients and they seemed busy but didn't seem distracted with us and were fully present. Thank you! We will be back if needed. Glad you are here in town.

Brought dog in for severe itching and decreased appetite. They didn't even examine her skin , they…read morejust gave her a shot for allergies , which helped with the actual itching but her skin continued to bleed and looked bad so a few days later I took her to a local animal hospital they discovered she had skin mites. Which is an entirely different treatment. The urgent vet was a waste of my time. They never even examined her properly.

I've come in with my partner about 3 times, one of the times the assistant sent us home with two…read moremedications with them labeled in reverse. Then I come in by myself with my partner at work and they won't accept me or my kitten because I'm not an authorized user despite my possession of my kitten, my card information on file for the "Wellness plan" and me joining my partner for every single visit. The staff is either incompetent or neglectful to not ask if I should be an authorized user. To think you pay 40 a month to be forgotten in 3 weeks makes you feel like a shmuck.

Although the people are amazing Banfield has absolutely ruined this place. You have an appointment…read moreand everytime you wait 30+ minutes to check you pet in. Pick up is no better as you wait 30+ minutes. It's a shame cause it was amazing as Millhopper vet.

I'm mainly reviewing the grooming department…read more 1. Price. The dog baths are half the price of rival petsmart, who charged me $90 to bath my 75 lb husky. Once I got a second husky, I knew I couldn't be popping for $180 every time they needed a bath. So I looked elsewhere and found petco would do this same exact grooming for $45 each! $90 total! Win. 2. Customer service. The groomers are super friendly! 3. Quality. They really do a better job than petsmart. They look so clean, fluffy, and they're so soft! This was not always the case when I got them back from petsmart 4. Perks! They came back wearing these awesome bows/scarves today for Christmas. Totally would recommend for anyone looking for affordable, quality dog grooming!

Nothing special about this location. We stopped there on our way out of Tampa to avoid the…read morehurricane. They had all of the supplies that we needed to proceed out of the state. If you are on I-75 and need to get pet supplies then you will be happy that it is right off of the interstate. You can get in and out quickly allowing you to get back on the road. Nothing really set this location apart from other pet supplies so I gave it a strong 3 star establishment.

I took my two cats here for vaccines. I've previously taken them to a very unique veterinarian in…read moreSan Antonio and to vaccines day at Tractor Supply. Parking lot: With multiple cats, I had to make multiple trips. The parking lot is separated from the building by a wide two lane driving area. Then, parking can be fullish, so you may have to park away from the building even farther. You can't leave a cat shut up in the car, so it's kind of a leave the car open, scurry with one cat to the waiting room, leave the cat alone, then hurry and grab the other cat. It's a better set up for a single animal because of the crowd, distance, and heat. The parking lot is always busy. There's a separate entrance for the vet office from Pet Smart, so it is safe to drop a cat in a carrier just inside that entrance and leave them for a few minutes, if you have to shuttle multiple animals. The vet waiting room is not super busy. For leaving to go back to the car, they have shopping carts that are the pallet style like at Home Depot, and you can put all the cat carriers on one and take them out together for one trip out. I went on a Sunday. Banfield is in Pet Smart, and Saturday is pet adoption day, so there are tons of dogs, which would not be good with cats. On a Sunday it was fine. The vet entrance is way less busy than the Pet Smart store entrance, and rowdy/cat-curious dogs were more a side walk in front of the store and main entrance thing. The vet waiting room was big enough to find a quiet area and wasn't busy. So, good for cats not to get nervous. The vet seemed fine with cats. For the more universally friendly cat, she had good "bed side manner". For the more one-person-cat that doesn't like strangers, she was just like it looks fine, let's not take temperature in the butt and we'll say it's healthy. I'm kind of bummed to get charged for physical exams for both cats, because the one cat didn't get one (she really hasn't ever because she gets tense) and because the website for making the reservation said that the exam fee was waived for the first visit for an animal. But overall prices were fine. For rabies and distemper vaccines and exam, prices were roughly comparable to the Tractor Supply vaccines day rabies and distemper and the Pet Smart setup was much better for cats. Exams and vaccines are done in small exam rooms, so it's a secure setup for cats. I will probably do vaccines here next year. Price, setup, and hours were fine.

I've been bringing my cat to this Banfield location for over a year for his regular checkups and…read moreexams, and until recently, I trusted them with his care. However, my recent visit was extremely upsetting and disappointing. I brought my cat in on Thursday after noticing his stomach moving rapidly for about a week. The staff member who checked me in was polite, and since it was a drop-off appointment, I left my cat in their care. Later, I was called back in and met with Dr. Hudak, who seemed visibly distressed. She told me I needed to take my cat to an emergency hospital. When I asked what was wrong and if there was anything they could do at Banfield, she mentioned they could run an X-ray and bloodwork for about $300. I asked if there was any way to get the bill handled differently or set up a payment option, and her exact response was: "If you're having money issues, then it's best to put your pet to sleep." Hearing that made me panic and break down -- I was in shock. There was no empathy or compassion in how it was said, and it felt like my pet's life only mattered if I could pay upfront. After doing the X-ray, they told me to go immediately to the emergency hospital. I paid $387 before leaving, but when I asked for printed records to bring to the ER, they refused, saying I just needed to go. I felt completely dismissed and unheard during one of the scariest moments for my cat and me. This experience left me heartbroken and deeply disappointed. I hope Banfield addresses how their staff communicate with pet owners in crisis, especially when emotions and fear are already so high. Compassion should always come first.

Kreature Komforts Pet Sitting was absolutely amazing! She sent us beautiful pictures of our fur…read morebabies (2 cats & 1 dog), provided constant updates, had great communication and upfront fair pricing. We highly recommend Kreature Komforts and will be using them again!

Bonnie is very thorough, takes her time and asks questions to be sure she's doing everything right…read more It was a relief to know our "zoo" was well cared for and loved while we were out of town. We have many different types of animals and she cared for all of them beautifully! Highly recommend.

while usually our dogs are with us but if we need to board, I feel comfortable with Archer Rd Pet…read moreResort. whether our senior dogs or our younger dogs, they are well cared for, even if the dogs need medication and special feeding. The best testament is the interaction between the dogs and the staff.

My Daschund was showing signs of injury after we picked him up and they did not take…read moreaccountability. He now has a spinal injury confirmed by UF neurologist!

Thank you, EcoVets, for the incredible kindness, compassion, and dignity you showed my dog and our…read morefamily during such a heartbreaking time. We had to say goodbye to our beloved dog, and the staff treated us with so much respect and genuine concern. They did not rush us and allowed us to be present before, during, and after our pet passed. It is an unimaginable experience to euthanize a pet, even when you know it is the most loving decision. The compassion, patience, and support we received helped my son and me feel comforted when we needed it most. We are forever grateful for the care and kindness you showed our family.

EcoVets has been a blessing for us. This place is truly special…read more They deal with emergencies and we go periodically to visit a neurologist who has been helpful with our dog Magnus who has seizures. It's good enough that other veterinary students come here to learn as well. I don't know the long term success we will have with managing Magnus' seizures, it's simply comforting to know that we have someone who specializes in this area within reach. It is so clean, and the staff loves your pet almost as much as you do. While going to the vet is not a pleasant experience, it's nice to know that you're in the best place possible.

I love my dog Harley, but he can be challenging if you are the groomer. After several bad…read moreexperiences with regular grooming salons, I had to resort to getting him sedated. That worked, but then a year ago we moved and I had to find another vet willing to take him. Shores Animal Hospital was the PERFECT solution. At the last vet in Delray Beach, he was totally sedated. As I said, that worked but it was hard on him and hard on me. At Shores though, Dr. Johnson implemented the "Tuft's Protocol" and that was soooo much better. He just becomes so relaxed that the groomer, Ashleigh at Shores Prestige Pet Resort (who is terrific), can get him bathed and clipped. I also use Shores to keep Harley up-to-date on his shots and medical. I cannot say enough things about Dr. Johnson there. She is both kind an thorough and makes it a point to update me after every visit even if he is only there for grooming. I love Shores Animal Hospital, and I am sure you will too!

I switched to Shores Animal Hospital because they were close to home and had great reviews. The…read morefirst visit, there were no issues. One of the best experiences I have ever had. The last visit was terrible!! I received a phone call asking to set up an appointment for both dogs. I was dealing with a loss and said that I will schedule at a later time. A few weeks went by and I went online to schedule the appointment. After the appointment was scheduled I continued to get calls and text messages asking that the appointments get scheduled. I spoke to someone on the phone and she advised that she seen the appointments scheduled and quoted me $300 for both dogs. I get to the appointment 30 minutes early and quickly got into a room. The male vet tech acted intimidated by one of the dogs and incredibly jumpy. I informed him of the quote of $300 and apparently there were more services listed than the front desk staff could see or that I could see online. The vet tech stated that the dogs would need to come back in 3 weeks for a follow up shot. A non pay week, if this was explained to me I would have scheduled the service another time. I ask, wheat happens if I cannot make it back in 3 weeks? He said that the treatment would need to be started all over again from the beginning. When I inquired about why he did not say anything before, he was nonchalant and shrugged his shoulders saying, that was on me. When the doctor came in she stated that the services would be $367, $67 more than the quote. After the visit the vet tech went to the front "to make sure there were no other dogs up front". I waited five minutes then decided to check out since the tech did not come back. He was talking to one of the receptionists and there were no other clients or animals in the room. The receptionist stated that the amount for the visit was $404, that is way more than the quote on the phone. I advised that was unacceptable and she shrugged her shoulders and said, how would you like to pay? I informed her that I would be writing a review and she told me that was fine. I got me receipt and left. I am not sure that I will be returning.