This company has been caught falsifying documents and still claims he has no way to justify his…read morepricing for a "specialized part" We had a main line issue at our home, Brent was the only one that answered us on a Sunday for repairs. He came out and did a temporary fix until we could get the city out to shut off the main water. Monday he then reported to fix the main valve in our house. We have video footage proving that he was not at our house yet at 9:08 and being gone by 11:40 that day, he attempted to charge us $536 originally claiming that the part he had to use was specialized, without clearing the special order with us first. I called him to inform him that I had placed a stop pay on the check that I wrote to him because I needed proof of the pricing of the part. He then provided me with a detailed reciept that shows 3.5 hours of work along with a main valve part for $127. This is a part that could have easily been purchased from Menards/Home Depot for $20. When I asked him about the pricing and compared to home stores he claimed that they sell "cheap, cheap parts". I stated that we didn't need any top of the line product and just needed the job done. He used all original bolts (I can tell because they still have the lime stains on them.) After realizing that Brent falsified the labor cost I sent him the original detailed invoice back with many notes on it explaining that I would not pay the invoice until proof of pricing was provided and that if he falsified his labor costs how am I to believe any of his pricing practices. A few weeks later we received a new invoice with the labor adjusted to 2.5 hours but all other pricing was the same and a LATE fee was added as well. I called Brent and explained that we received the new invoice and reiterated that I am not paying the invoice until I receive proof that the part was $127 and nor was I going to pay a late fee, regardless of how long it takes to get the proof. Brent then stated to me "I have not way of providing proof and the late fee is something that is auto charged and will be until the bill is paid. Thanks for calling" and then he hung up on me. The invoice has additional various "sales" lines on it that add up to a total of $122, again, no other parts were replaced except for the actual "main valve." Any reputable business should be able to provide a receipt to show the cost of an item used at any job... and yet Brent is stating he doesn't have anything.

From the owner: Fast Affordable Service…read more Brent Mabon has over 25 years of experience. We serve the entire Cedar Valley area. We provide the following services - We provide 24 hour emergency service. Contact us today.

I had these guys put in my AC years ago so when things started going wrong I called them. The guy…read morearrived and the app he used for detecting whether there was a leak in the coils wasn't working so he had to come back but first he charged me $90. Ok. Then another guy comes to tell me yes, my coils are indeed leaking, another $90. Then he would come back to fix...HELL NO! These people will take you for every penny you have! Do NOT call them!

This winter, on the coldest day of the year, our old furnace needed some repair. That furnace was…read moreoriginally put in by Gubbels so we went with them to replace the original furnace. We were right on the borderline for needing a larger sized heating unit but the salesman said he thought the smaller one would be fine but if we weren't happy they would make it right. Free! Well at 70 degrees our house is not warm. It takes this darn thing over 3 1/2 hours of constant running to raise the temperature 5 degrees. Our gas bills are outrageous. Yesterday we finally had had enoigh and called to have them see what the problem was. Their solution was, and I quote, "If you're cold turn the furnace up." So now we have a nearly 12 thousand dollar high efficiency furnace that is costing us a fortune to run and not keeping us very warm. We suggest if your furnace dies, go anyplace else.

Claims to be able to handle faucets, yet when presented with requests simply just says "unable to…read moreservice". Clearly, not able to provide advertised services

RainSoft arrived during the specified time and quickly fixed the problem. I would highly recommend!read more

Extremely Disappointed - Problem Not Fixed and Overcharged…read more I had a very frustrating experience with Roto-Rooter. I called them to fix a plumbing issue, and not only did they fail to resolve the problem, but they also overcharged me significantly for the service. When I brought this to the attention of the owner, instead of addressing my concerns or offering a resolution, he told me that I would be placed on a list so they would never return to my home. This is completely unacceptable and unprofessional. As a paying customer, I expected at least a basic level of accountability and customer service. Instead, I was met with dismissiveness and what felt like retaliation for speaking up. I would not recommend Roto-Rooter to anyone looking for reliable service or fair treatment. There are plenty of other companies out there who value their customers and stand behind their work. Needless to say, I contacted another plumbing company (Ruger Drain Cleaning) that was reasonably fair in price and fixed my issue was even willingness to come back out at no charge if I still had an issue afterwards. Looking for someone in the Waterloo, IA area I definitely wouldn't recommend them, but would recommend Ruger Drain Cleaning 10 out of 10.

Used them for sub work when I was maintence tech they were very good and got job done quickread more

the old man on his motorcycle threatning us with his gun was a negative for sure. bad bad experienceread more

From the owner: For after-hours emergency, will call and/or commercial water heater full service delivery, please…read morecall (800) 217-9480. Ferguson is the trusted plumbing supplier for the professional plumbing contractor who demands quality plumbing supplies, tools, repair parts and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.

We are new to Cedar Falls and a plumber who was unable to fit us on his calendar said the "only"…read moreplumber he would recommend was Tony's Plumbing. Dan the service manager and Tim and Austin were prompt, efficient and friendly. They installed 2 toilets, shut off valves for the kitchen and a bathroom faucet.

From the owner: Tony's Plumbing and Heating is a leading provider of a full range of plumbing and hydronic heating…read moreservices in the Cedar Falls, Waterloo, and Waverly areas. New construction, plumbing remodels, boiler service and water heater services are only a few of the top quality services Tony's Plumbing and Heating provides in residential and commercial Projects. Contact Tony's Plumbing and Heating today and ensure your plumbing project is completed on time, on budget and up to code!