Great service from really cool guys. Needed some air in the tires of my wheelchair and went in when…read moreI passed the shop by chance. They happily took care of me leaving everything else behind. Asked me to test a couple of times until I had the exact pressure I wanted. Didn't want any money.

Disappointed. I bought a bike, was told that I would have a lifetime of basic repairs. As soon as I…read morereceived the bike, there was a problem. I was told they don't fix it and that I had to go to another city, another bike shop, to get it repaired.

I am an online customer, and though I never met these folks face to face, I probably had my best…read morecustomer service experience in years. An axe I ordered was delayed, to no fault of these guys; but instead of just sending a form email with new expected delivery dates they contacted me and offered several options on how I may have liked to move forward. I missed the first email (junk mail bin), but they also left a voicemail looking to get in touch over my order. I emailed them back and they sent along some sharpening oil, etc with my order when it did arrive. I've gotta say, this is not what I expected as an online, faceless customer. But besides being delighted over my new axe, I'm happy that they valued my business enough to personally reach out and make sure that the resolution over the shipping delays was tailored to me. Nice work Canadian Outdoor Equipment, I'll be sending you all my future business and recommending you to my friends and family. Thanks!

I ordered Bahco saw blades. The price was good. Shipping was reasonably fast but when the…read morepackage arrived, it was like a 10 x 10 package and they had taken 24 inch rolled and jam them in there. Three of the blades were damaged. What would've been a positive experience was ruined by crappy shipping and product.

I came in here to browse the Miik line since I heard about it from the green living website. I was…read moredisappointed though to see how casual the clothing looked, especially the cardigans which I was interested in. $180 for a paper thin cardigan with stitching similar to the kind on yoga pants? Methinks not. Basically it's overpriced travel / sports clothing. They had some nice rain coats from North Face however. Might be worth a look in the winter time when they have the winter coats out. We shall see!

For the most part, I received great service at this store. The girl I had been dealing with was…read morequite helpful and was able to track down the item I was looking for and order it in for me. The staff overall are friendly and welcoming. I came here for one thing specifically... and ONLY because everywhere else I called around town weren't willing to, or couldn't, order it in for me but they seem to have a nice (yet limited) supply of mostly higher end gear and clothing. I doubt very much that I would shop here again as there are other places which have a far greater selection for lower prices. One thing I was certainly disappointed with was that they didn't honour the '10% off your purchase' check-in offer. The owner claimed to know nothing about it... I'm not quite sure how that would happen.

Nothing beats the ambiance and level of personal attention you get with a well run family business…read moresuch as Easthill. Great staff. Great selection. Great service. The quintessential outdoors store.

fast, easy and have ammo i have not seen in years. super…read morehappy and would recommend their services to anyone. if your looking for ammo, go to these guys. they will ship it right to your door.

I've visited this store a few times, and each experience has been very positive. The sales team is…read moreattentive and easy to work with. In particular, Asraf (Yonge St. Sporting Life ) was extremely helpful in guiding me toward a better-value item that suited my needs. Great job to the team - keep up the professional and customer-focused service!

Sporting Life customer service helped to investigate what happened when I received an empty shoebox…read morewith no shoes in it (purchased for my toddler). While they confirmed the shoes were, in fact, packed, (CCTV photos), I did not receive my purchased item. They need to do better with their delivery/courier service, as it looks like I'm not getting a refund. Will never buy from here again.

Unfortunately, it seems the people running Camp Connection haven't bothered to read these reviews…read moreand perhaps learn how they could do better... I recently had a pretty disappointing / frustrating experience shopping at Camp Connection. Without going into detail, their customer service people made it very clear to me that our many years of spending our hard earned $ there means absolutely NOTHING to them, while refusing to own a mistake that their store made that left me with a product that I can't use. It's important for their patrons and prospective customers to know that customer loyalty seemingly holds little significance for them, and that if even a minor dispute should arise, the cost of the product (however minimal) + not owning their mistake(s) are demonstrably of far greater importance to them than the entire past and future's-worth of YOUR business. I've received their message loud and clear and am sharing it with the hope of sparing others a similar experience. Nobody likes to feel ripped off and on top of that, not valued (especially, after many years of patronage). Finally, it should be mentioned that I reached out to Camp Connection to let them know that I would be sharing my experience. They ignored me. They don't care. Shop where business owners appreciate your business, that care about their reputations and their customers, and that own their mistakes. Camp Connection is NOT one of those places.

Camp Connection is a holdover from the days before fast fashion meant anyone could outfit…read morethemselves in a new $3 t shirt every day of the month. Designed to support kids heading off to overnight camp they specialize in the kind of clothes that parents wouldn't care if they never saw again. T shirts, Ivy League themed bootleg sweatshirts, flannel pyjama bottoms and the like. It was a successful model; one that relied on parents to buy in bulk and not ask questions or expect any kind of service beyond reaching the top shelf. But as the retail landscape has changed, and brands like Old Navy and Urban Outfitters and H and M have entered the fray, Camp Connection feels like an anachronism. Kids can buy their disposable summer gear elsewhere for less money with cooler licensing. Prices have risen while staff attitudes and return policies have soured. They even recently discontinued their already modest loyalty program at a time when most brands are scrambling to throw free merch associated with byzantine points systems at you. In this respect, Camp Connection stands in contrast to MEC and Sporting Life; both retailers who have upped their online retail presence and expanded aggressively; capturing a more premium-minded outdoor enthusiast and backing the customer experience up with rock solid service. I won't pile on to the negativity, but will just ay the three start I bequeath herein are because Camp Connection seems to be the only place to get Stone Peak cotton camp socks in a size that fits me. These are the greatest socks in the universe, and since nobody will take socks back anyway, they are enough reason to endure the indignity of shopping here.

Many selections. Have everything. Lots of kitchenware. Lady who sold fishing license was not…read moreknowledgeable about the process but we did it on line just fine.

Take this review with a grain of salt-- it's strictly relative to all the other baitshops we've…read morebeen to. That said, the store is objectively quite good. The people who work there are nice (which is surprisingly unusual for a baitshop in Ontario), the prices are good (ditto; its a great spot to stockup on extra tackle and such en-route to your fishing spot), and the minnows are quite vigorous. In our experience driving across Ontario, you usually get to pick one of those things. No other shop we've seen has managed to hit all three. We've gotten fairly resigned to a sizable percentage (sometimes half) of the minnows dying before we get a chance to use them, but that just isn't the problem here. Every single unused minnow we bought is still alive and well in my cooler over a day later, and aside from a few that seem to have died from oxygen deprivation while we were changing fishing spots, we didn't lose any en-route. The only cons are: the place is a little bit hard to find (it's behind the Husky, and in a little corner unit that's a bit hard to spot), and occasionally their hours change a bit. So you may want to call in to be sure they're open at times. Still, the location is handy if you're going up North from the GTA to fish, and they're near Bass Pro (their reputation is good enough that the fellows at Bass Pro were the ones that originally directed us here), so its a great one-stop spot to replenish equipment as well as bait and tackle.

The owner treated myself and my girlfriend quite rudely when we visited here years ago and was…read moreborderline violent. I got really bad vibes from him and we both felt extremely uncomfortable. I would never go here or spend a penny on their stuff again.

If I could rate it lower, I absolutely would. As a matter of…read morefact please don't bring your business here. I've been a loyal customer of theirs for about a little less than a year. In that year I've sent them over a hand full of customers whom, like myself, have spent well over $1,500.00 in this store. So you could say the owner (Tony) and his assistant know me. Yesterday I walked in to buy a laser/light tactical combo, no batteries included, even though the manual says the batteries are included. No on top of that he tried charging me $10 EACH BATTERY! So I stopped and told him fairly "come on man, it's not like I'm a stranger, you can give me a couple batteries." And he replied "our prices are pretty fair, and batteries are pretty expensive, $10 each is a fair price." At that point I seen who I was really dealing with, so I said "I see how you treat your customers, I've spent over $1,000 in your store and you're about to lose a customer over batteries?" He didn't have anything to say. Honestly, I won't lie, their prices are fair, but if personally I'd rather drive 30 minutes further and pay $2-10 more on a product and give someone ELSE the business. I wouldn't recommend this store to anyone I've ever met. As a matter of fact please don't bring your business here. Told ya I'd do this Tony.

The summer clearance sale is on now so if you need summer clothes it's a good time to buy. They…read moreeven have some fall stuff on sale from last fall. I needed some t-shirts & got some great deals here. The sales clerks in the store were very helpful & also friendly. The prices are really good compared to other places like Eddie Bauer. So expect the store to be busier than others. The store is pretty packed right now with merchandise so it's a little crowded feeling as well. They carry womens, men's & children's clothing. I saw a pair of pants I really wanted but they didn't have my size. I checked with the cashier & these pants are sold out in my size throughout all of their stores! That tells me they have some good products. I wore some of the t-shirts I had bought on a recent trip to Niagara Falls & I can say that the quality is good.

No salesperson around to help, very poor service. Too crowded with merchandise but at least the…read more40% sale was good

Unassuming from the outside, but a huge inventory on the inside. They have everything that you need…read morefor hunting, fishing and other outdoor activities. We got our fishing license renewed, and bear spray which other places were sold out of. They sell hunting rifles, waders, fishing rods, boots and a whole bunch of stuff! The staff are very helpful and offer recommendations and show you different options in the price range that you're looking for. They can help put fishing line on your rod, and help you get started or advance in a new hobby!

Gagnon sports is one of the only places I'll go to purchase anything for fishing. Their staff are…read moreincredible. I went in to the store all excited about purchasing a new fishing rod and reel they literally stood with me for over an hour talking to me and listening to me hum and haw over what I wanted. Not only did they take the time to address my needs and concerns but they showed me a wide range of reels some 40 dollars and some 400 dollars talking about the pros and cons of each reel. They really know there stuff. I won't go to box stores for big purchases because they would never EVER take the time Gagnon staff took with me that day..