Great job! Will bring my car back next time I need service! Great value and great customer serviceread more

10/10, highly recommend. Ameer (the manager) and his team go above and beyond to answer questions…read moreand make sure you feel confident in the work being done. The pricing is worth the level of assurance I received, especially with the warranty and follow-up. I needed my vehicle turned around quickly, and they accommodated my timeline without cutting corners. What stood out most was that I never felt pressured at any point. Instead, they went out of their way in a respectful and professional manner to earn my business. As someone who usually wants a second opinion, I appreciated how they clearly explained what needed to be done, why, and showed proof of the work. They delivered exactly what I needed and got my vehicle back to me on time. I'll gladly continue to bring my business here moving forward.

I have been a regular customer of Backlick Service Station for over 20 years. I have only positive…read moreexperiences. Bill is an honest, hardworking mechanic who offers the best service at the lowest prices possible. He really cares about his customers. I highly recommend this station for all your car needs. It is a family-owned business. Bill and his wife Donna work hard and care about the people. I love pretty flowers that Donna plants to make this gas station very pretty. Remember to bring cash to pay for gas in order to get the lowest gas prices in Annandale.

Honest family run business. Fair prices and quality workmanship. Maintenance and repairs are always…read moredone right the first time.

Great and fast service that's well below dealership prices for the same service. Can't recommend…read morethis place enough if you're looking for service on your car

I decided to buy four new tires for my car ... one was flat, and there was too much junk in my…read moretrunk to get to my spare tire and jack, so I had the car towed in. The other tires were showing dry rot, so definitely time for new tires. Because of the tow, I couldn't give the shop a precise arrival time, but they IMMEDIATELY hopped to work on my car, practically the instant that I walked in the door. They had given me a quote for the four tires, installed and balanced, etc., which I thought was very reasonable. When they were done, their final bill was almost 1% LESS than their estimate! So, now I no longer have to add air about once a month to that one tire that ultimately went flat, nor worry about the other tires on my car. But I still do check them before leaving my driveway, out of habit! This, by the way, was my first visit ever to Octane, but I think that they will become my goto place for car care.

The term "honest auto mechanic" is usually an oxymoron, as it's virtually impossible to find an…read more"honest auto mechanic" these days. So-called, "ASE certified mechanics" at the STEAL-erships are more part replacers rather than, technicians. These "mechanics" just take their fancy tablets/scan tools, and after plugging into your car's ODB port, spout off some diagnostic codes with parts to replace leading to hundreds if not thousands of dollars in "repairs." Thanks to Yelp and always trusted Yelp friend, Hannah H, I was guided to Hillbrook Automotive several years ago and have been coming ever since. The owner, Mr. Choi, is well-known in the Korean community for being an experienced mechanic, and more importantly HONEST when it comes to your auto repair needs. While Hillbrook Automotive' s clientele may be predominately Korean, over the years I've been coming here, I've noticed folks from all races, creeds, and socio-economic classes take their vehicles to be serviced by Mr. Choi and his team of skilled mechanics. A sure sign that of a garage does honest and good work, is (1). How busy it is and (2). the type of cars they work on. At Hillbrooke, I've seen not only the more common Hondas, Toyotas, etc. being worked on, but it's not uncommon to find higher-end vehicles like Mercedes, BMWs, Lexus, Acuras, in the garage bays. If folks with these high dollar vehicles come to Mr. Choi for service, that speaks VOLUMES. I've even witnessed a few times where people who live in MD will have their cars TOWED here, because they know Mr. Choi will do good work and at a fair price. According to a 2023 report from credit agency Experian (https://www.nerdwallet.com/article/loans/auto-loans/average-monthly-car-payment), the average car payment is $729 for a new vehicle and $528 for a used car...ouch! It's no wonder that many Americans are opting to keep their cars for longer and keep driving it, until the figurative "wheels fall off." My front brakes needed replacing, and just out of curiosity since I had one of those STEAL-ership coupons in the mail, I took my car to get a quote. After nearly spitting out the "free" coffee, I said thanks, but no thanks, and wouldn't you know that Mr. Choi was able to install new rotors and brakes pad for $700 cheaper than big-box STEAL-ership?!?! Just a few things to keep in mind if you take your vehicle here for service: * The parking lot is small (since there is also a gas station here). So after pulling in and finding a parking spot, look for or ask for Mr. Choi. Provide him with a brief description of work you need, and he'll take your phone number to call you after diagnosing the issue. Note: It can be very chaotic in the morning during peak drop off time, and also don't be surprised if you have to wait some time to speak with Mr. Choi. He'll be easy to spot since all the staff wear name tags, and he'll be the older Korean gentleman that everyone will be congregating around. * You will likely need someone to drop off / pickup while your car is being serviced. There isn't a "waiting room," per se. There are a few chairs inside where the cashier is located, and a small uncomfortable bench. But you aren't really going to want to wait there for a few hours, if possible. * I HIGHLY recommend getting there before 9am. After a certain time (usually around 12pm noon), depending on the complexity of the repair, you will likely have to leave your car over night, or Mr. Choi will ask you to bring your car back the next day. Not that Hillbrook Automotive needs any more 5 star reviews, but I'm so thankful that Mr. Choi and team have extended the longevity of my car well north of 100K miles. I know at some point, I'll need to get a newer vehicle, but until then, I'll only bring my car here when it needs service.

They are skilled and professional. I was impressed by their speed, efficiency, and honesty. They…read morequickly fixed the noise issue with my car.

It's a gas station, lol, but it's also an auto repair service station. This Shell station is very…read moreconveniently located super close to my work, but I still hardly ever fill up here because the Shell closer to my house is cheaper, only five minutes down the road, and this station is literally right on Little River Turnpike, and it's small & a bit tight. Still, I love that I can use my Giant Foods Shell gas rewards at any Shell Gas station, and this location is another great option for that. I have both heard and read many great things in my local community about their auto repairs, but I have never used them and cannot attest to the validity of these claims; however, it would be worth checking them out.

DO NOT GO HERE THESE PEOPLE ARE SCAMMERS !!!!! I got my car towed here after the key seperated from…read morethe fob. They lied to me and said the key was broken off into the ignoriton WHICH IT WAS NOT BECAUSE BOTH PARTS TO THE KEY WERE HANDED OFF TO THEM. Then they tried to charge 1k to fix it, so I got my car towed out of there as fast as i could and guess what, not only was the key NOT broken off in the ignition like they said, but they threw away the entire key, said they never had it in the first place!!!! couldnt evene keep up with the lies each employee was coming up with. DO NOT GO HERE THEY WILL SCAM YOU. This place is posibly the worst auto shop in the DMV area. I would give negative stars if I could

***Updating my review from nearly ten years ago (Sep. 2016)***…read more This place is off the chain GREAT. What's it worth to you to have a shop in the neighborhood that you trust, whose techs do quality work they stand behind, at a fair price? Benny, Elijah, Frank, Rubis, Steve (my Vette mechanic)... All great guys who have never failed to treat me right and get me back on the road. This has been my go-to place for many years and I have no intention of changing that. Thank you Community Car Care.

This review is only for State Annual Safety Inspection and Emissions (every 2 years)…read more Swift service! No appointments. First come; first serve. Just park in the inspection line to the right. 2 cars ahead of me parked. One in the garage. Passed with flying colors on the first go round. Hang out in the lounge. Complimentary coffee. Water too. Comfortable couch. Next time: Oil Change, as I'll be on the email list for a $20 discount. Competitively priced. PRO TIP: Get both of the Groupons for awesome savings. Keep the Groupons coming. Purchased both inspection and emissions just a few hours before walk-in. Customer Service: Superior. Called ahead to see how long of a wait. Said come after lunch, as AM filled. Easy breezy. Support this Small Business. Will return for an oil change and future inspections, emissions. I'll get a quote for tires too.

Steve is amazing and he's very knowledgeable, Always great customer service when I take my vehicle.read more

Received excellent services for my 2010 Honda Civic EX-L with Steve (Owner): hod replacement…read moreheadlights, oil change and alignment. Great value for service rendered. Thanks Steve!

Mobile mechanic came and fixed the bumper on my car. Only took 30 mins and he did a good job. Will…read morecall him again.

The Mobile Mechanic is great. I had them do a pre-purchase inspection. He responded pretty much…read moreimmediately and was able to schedule the inspection the next day. After the inspection, he sent me several photos and explained what he saw. He even gave great advice on how to negotiate with the dealership. I will definitely call them the next time I need any service.

Looks like they cleaned house, and I am grateful. The manager who practically stole my tires is no…read morelonger there and the new Manager Jonathan resolved the matter in one day. Property returned.

I made an appointment for 11:00 was told my service would only take 2 hours…read more It is now 3 hours later and they still haven't even looked at my car. Also, the whole reason I had to make this appointment was they supposedly put new brakes and rotors on my jeep in late July. I've had problems with the braking system ever since. I came here after driving less than 2,000 miles just taking maybe it needing some driving in time. They are telling me somehow it is now my suspension?!? Like how is my suspension the problem with my jeep when there was nothing wrong with it when I brought it into you in for brakes and rotors?!? I would give this place a -10 if I could. It's an absolute joke. And the service team had the attitude like they just don't give a crap about you or anything else.

Best prices!!! Replaced a car battery in 36 minutes, same day. Called ahead and they fit me in at…read more4pm! They are in an industrial park, office is upstairs next to Starline restaurant. The garage itself is downstairs. The owner used to be a Mercedes dealer mechanic. Battery price and labor were lower than everyone else in town. Waiting area has WiFi. Look for 7608 on the side of the building. Car runs great. Thanks!

How many 5 Star mechanics do you see on Yelp? I had to check these guys out. My 100 Series Toyota…read moreLand Cruiser had a leak in the AC system (front and rear units), as well as a clunking sound when put in gear, shifting (sometimes), as well as accelerating on flat roads. First mechanic I went to had the car for 2 days and only greased the transfer case. And he wouldn't even work on the AC because the Land Cruiser is 23 years old and and that unit HVAC system was extremely complicated. Eric from Premier Auto detected the problem immediately and gave me an estimate. Now, the AC system is running ice cold and the front axle replacements completely fixed the clunking; it's buttery smooth as it should be. It was done in like 3 days; amazing turn around time. Are they the cheapest? No, but they are competitive. The better question would be, "Are they honest, qualified, and professional? Am I getting VALUE for my money?" I am happy to say yes to all four. For me as a husband and father, my family's safety is my #1 priority. I now have a trusted mechanic for our vehicles at Premier Auto. 10/10 absolutely recommend.