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    AJ's Laundry Star

    4.1 (59 reviews)
    Closed 7:00 am - 10:00 pm

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    The lady that was rude
    Esteban S.

    So I put on 30 minutes on dryer 31 and kept checking on the temperature. I was warm to say the least. I informed the tender and all she did was clean the filter and told me pretty much that all the machines work differently. I would agree with that statement. But, as soon as she cleaned the filter, the dryer was hotter and half ass dried my clothes. I've been coming to this location for a while, and when I do have any issue, the older black lady helps fix the issue, but the lady in the picture pretty much told me "luck of the draw". To me the black older lady goes above and beyond customer service, the lady in the picture is the total opposite, piss poor service...

    Damian R.

    Clean, doesn't smell bad, clients aren't weird and ghetto (or maybe I came at a good time), the machines are great. I'll definitely use this place again when I need to.

    I see an employee sitting on her a** collecting a check while the other employee is actually busy earning his check

    So this review is regarding aj's laundry on nellis, so I'm not exactly sure where to begin but here we go, I've been going here for a while now and have bit my tongue on numerous occasions about certain things I find to be a total headache to say the least, vast majority of the time the employees working which are mostly a combination of females & 2 males every time I need something it's like pulling teeth their not understanding me and I'm not understanding them, out of all the employees there are it seems like there's only one who is actually fluent & bilingual but haven't seen him around usually wears a ball cap and sunglasses. As for the rest of the staff and not to talk bad about them but I kind of wish the owner would either stop hiring primarily Spanish speaking employees and hire more English speaking employees or even better idea bring back dude with the ball cap and sunglasses, he always tended to me & made my visits a pleasant experience each and every time. And not to sound like a racist or even like a bigot because I know how it's going to come off but this isn't little Cuba / mexico, as a business owner wouldn't you think it would make more sense to be able to cater to all your customer base instead of just focusing on the Spanish speaking ones which is what it seems like is taking place? Not trying to throw anyone under the bus but I've also noticed that alot of these employees since they don't have to deal with the customers due to a language barrier spend more time on their phones then actually working, and from what i understand the girl with the short dark hair who works in the a.m. is the manager and she is by far the worst and her English not the best either I literally saw her and the short long dark haired older lady standing around playing on their phones while the other employee basically did everything himself , and even after the so-called manager left the older hispanic lady I'm talking about literally played on her phone and just sat her a** down and didn't do anything while the male employee was still moving .... I believe I have a picture and even video of the lady just sitting doing absolutely nothing I also know for a fact she wasn't on lunch either because when I arrived her and the manager were sitting in the back behind the register having lunch, goes to show just how piss poorly this place is being ran. Just on a side note, an incompetent manager will only yield incompetent lazy entitled employees, none of which are good for business. Take that at face value and do with it as you will. My suggestion for anyone who isn't bilingual like myself do yourself a favor call in advance to see who's working or just go to the desert inn location where you'll definitely encounter employees who are English speaking or the next step up "bilingual", next step up from that find a different laundrymat I hear Ricky at Boulder express is taking alot of aj's customers and for all the same reasons. It's funny how words spread's around like wildfire in this town. When you hear the same exact thing from multiple people, it leaves no room for the possibility of doubt

    My boyfriend and I finally glad to have clean clothes
    Kaitlyn L.

    Awesome spot to do our laundry. Our washer broke about 2 months ago in our apartment and we have yet to see someone come in to fix it. *$8.00/large washing machine (36 minutes per wash) *$3.50/regular washer (30 minutes per wash) * .50 cents for 14 minutes on the dryers (recommend doing 2 cycles of 14 min each (or a single cycle for 28 minutes to get a complete dry) First time going to a place to do laundry like this and the owner was amazing, informed me on how to use the machines. THEY EVEN HAVE AN APP YOU CAN PRE-LOAD $$ onto so you don't have to use coins (they have a loyalty program through the app as well) But if needed bill exchange is available. FRIENDLY STAFF ALL AROUND!! 100% recommend going here I came on a Saturday around 3 and stayed until 6 between washing, drying, and folding and about 5 other customers came in so it wasn't busy at all. A lot of room to walk around rather than sitting down and waiting. 2 vending machines available for drinks and snacks Security on premises if needed (I know leaving my car unattended in an unknown area freaked me out a bit but it was awesome knowing a security officer walks around the plaza) They even have punch cards that they can punch for you during each visit so you can earn a free wash. What caught my eye was also the fact that the owner is so caring that he recently did a special on Tuesday 12/8/2020 where between certain hours he opened up his place to more than 300 people, he allowed them to do their laundry for free during this pandemic knowing it's pretty hard to pay even $8 for a single load for some families. That's how i originally heard about this place was from the news, checked it out on YELP of course but to my surprise there were only 8 reviews but 4+ stars so i decided to try it out, well worth the visit. NOW I FINALLY HAVE CLEAN CLOTHES!!

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    5 years ago

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    3 years ago

    This place is well kept. The staff is friendly and courteous. The price per load is reasonable. I keep going back to do my laundry here.

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    3 years ago

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    3 years ago

    Very clean environment!! I was a little skeptical it being so tucked away but those are the gems. Definitely recommend

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    3 years ago

    Fluff and fold service is awesome. Very professional. Very prompt service. My clothes are always ready in a few hours for pickup.

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    5 years ago

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    3 years ago

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    4 years ago

    My apartment has terrible washing/drying machines. AJ's fluff and fold service is much better. Excellent staff and quick.

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    7 years ago

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    Page 1 of 2

    Ask the Community - AJ's Laundry Star

    Review Highlights - AJ's Laundry Star

    This laundromat is the absolute cleanest place to do your laundry while traveling through Las Vegas!!

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    I just want to give the biggest compliment to DANIILLE!! She was kind, informative and extremely…read morehelpful!! She's one of the good ones!!! I haven't stepped foot in a laundromat in over 30 years and she made the experience very pleasant and somewhat enjoyable! My washer is broken and my property mgr is dragging their feet and I haven't had a washer in almost 2 weeks I'm out of clean towels, wash cloths and almost out of clean underwear so today is the day I needed to find a laundromat!! Let me tell you, these places are not really around anymore and the ones that are, are in neighborhoods that are a bit rougher than I'm used to so I pick the one that has the best reviews and will take a credit/debit card, because who has change laying around anymore? I just want to say that I have a new found respect for people who have to use a laundromat on a regular basis! Just the putting all my cloths in trash bags, thinking ahead and pulling out my luggage to put my clean folded laundry into so it makes it home without being all wrinkled. Now mind you I live upstairs so now I have to carry the 6 trash bags, the luggage and oh don't forget the soap and fabric softener yada yada yada stuff. I buy in bulk so I had to get creative on how to transport just enough laundry soap and softener with me.. so I'm about 5 trips up and down the stairs just loading everything in the car, no gym needed today. So I get to the laundromat and I back in close to the door figure I'll go in and get the lay of the land before hauling all my laundry in. I go in and Danielle is sitting at the counter and she greets me and I walk in look around, not much has changed in 30 years lol. I noticed some washers in a row and go back to my car and start hauling in all my bags of laundry. I wash and dry and actually have not a too bad experience. Danielle helped me when the washer timed out before I started it and I thought it had taken my money but nope Danielle came to the rescue and started it right up. So if your ever in need of a laundromat please go to this one! I will definitely be back when I need to wash my big comforters!! Thank you Danielle you made a dreaded, unfamiliar as an adult experience so much better!

    It smelled really bad . The app doesn't work , still…read morewaiting on refund The wifi won't connect so it takes forever to use your Apple Pay Still waiting for my account to process those back Quarters only .

    AJ's Laundry Star - laundromat - Updated May 2026

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