Last year, this company was Dylan's Snow Plowing Service, which was quite good. We lost little gravel last year, and the service was reliable. However, Dylan bought AJM Landscaping and subcontracted his snowplowing to others. We had four inches of snow on Dec. 17. I called to tell them not to bother to come, but someone came after dark and plowed our driveway, pushing more than half the gravel off the driveway into piles from three to six inches high. This was unacceptable. Previously the snow plowman had been able to control the height of the plow to prevent what happened this time. I called Dylan and promised to pay, but asked him to send someone to rake the gravel back onto the driveway, and he promised to do so. So when I received the bill, I paid it promptly. However, a couple of weeks later, someone appeared at our door to tell me that he and Dylan and swapped customers, and he would be doing our snow plowing for the same price. I told him Dylan had agreed to have someone rake the gravel back onto the driveway. I told him there was a rake in the garage, in case he needed one. However, he did not do it. I have made several phone calls to Dylan at AJM Landscaping with the same basic message: You agreed to rake the gravel back onto the driveway; I paid as my part of the bargain; you need to keep your part of the bargain and rake the gravel back onto my driveway. No response. Do you want to deal with this company? read more
