Had luggage issues with the airlines recently at the Edinburgh Airport. Giving us the major runaround...luggage there, not there, going to be delivered, lost...on and on. Friends went 3 days without their luggage, while they sat in a hotel room nearly 2 hours drive away. Our hotel highly recommended Allan , and I now see why. I called him, told him my friends situation, and he then responded to the airport on their behalf. He tracked down the missing luggage, and then delivered it to us at the group's hotel. On top of that, he refused to accept what my friends were willing to pay, taking a far less sum. We used him twice during our week in North Berwick....both times stellar service. I would consider no one else for transportation needs while staying in this area.... read more