unreliable for advance bookings! I pre-booked a taxi to take…read moreme to an event, allowing over half an hour leeway for a 20 minute journey, just in case of delays. The taxi arrived 50 minutes late so I missed the event. When I complained, I was advised that when you make an advance booking, central taxis guarantee a taxi but not what time it will arrive!! (kinda defeats the point of booking a taxi in advance!) Not the service you would expect of a company that calls itself 'Edinburgh's most reliable taxi company'!

Waited a long time after ordering a taxi. Was told 5 minutes more 3 times. Uber worked a lot betterread more

Great company good banter speedy pick up..read more

An update to a previous review. We needed a taxi 4 times during a Saturday in August for the Fringe…read morefestival and the tattoo. We downloaded the app this time and booked all 4 via the app, two ahead of time, two for instant pick-up. The app was easy to use and the taxis arrived nicely on time.

We only used them once for a 2:30am ride from our hotel just off Princes Street to the airport. It…read morewas arranged by our hotel. We had always wanted to ride in one of these iconic cabs with the distinctive look! We were picked up on time, the driver was pleasant and helpful but thankfully, not talkative at that unholy hour, and we felt safe the whole time. There wasn't much traffic at 2:30am so we got to the airport in about 25 minutes. Our fare was £23 and we paid by credit card. Since we were leaving the UK, I emptied my wallet of all my coins and gave it to the driver. It came out to be about £5. I know they don't expect a tip but I didn't want to carry home any change and he was helping me out by accepting it. A great ride experience overall that I will readily repeat next time I'm in Edinburgh.

Derek is amazing, he is like family. We spent all the vacation with him. He organized everything…read morefor us. Love you bro

From the owner: Midlothian Taxi Hire is an independant family-run Private Hire Taxi company. As a busy family…read moreourselves we recognise the demands placed upon our customers in their day-to-day lives. Understanding the needs of all our customers we aim to provide an 'On time every time' policy ensuring all passengers get to their destination comfortably and safely. All our vehicles are fully licensed by Midlothian Council, insured and maintained with no expense spared. Our uniformed drivers are vigorously checked and vetted by Lothian and Borders Police in addition to being fully licensed by Midlothian Council. We are more than happy to provide a quote for all your transport needs, from Stag and Hen parties to a wide range of family events such as weddings and funerals we are able to offer the appropriate service in the best possible fashion and, importantly, at the right price.

We relied on Jim's service a lot over the few days we were there. Each driver we used was fantastic…read moreand personable and more than once went above and beyond their duty to ensure we got where we going on time and safely. Great service, came when they said they would, and vehicles were spotless.

Jim's picked us up on short notice from Gullane, Archer field, and Tantallon during our walking…read moretour of the region. GREAT SERVICE

Was great for the 6 of us to get to Glasgow Airport for a good price! Driver turned up a bit early…read morewhich was good because it was less stress for potentially missing the plane! He gave me a phone the day before to confirm too. Would recommend to anyone looking for a stress free way to get to the airport with lots of people and luggage!

From the owner: We offer a reliable, cost effective service for journeys; Glasgow Airport to and from Edinburgh,…read moreOban and Fort William. We offer a Free Meet and Greet service, complimentary bottles of water for each passenger, booking confirmation and frequent communication via SMS messaging and complimentary charging points for mobile phones within the vehicles.

Some of the bus drivers are extremely rude and can't communicate without shouting . If they hate…read moretheir job so much, they shouldn't be doing it. And no, they are not low paid . Specially the woman driving bus 35 at 13:00 hours on the 23rd of June was extremely rude and somewhat racist in front of a bunch of tourist . Please educate and train the staff better unless you want Edinburgh to be tagged as London 2.0 soon.

Free Wi-Fi woohoo though please stop asking me to check in everything I hop on a different bus!…read moreDrivers are more often than not very friendly and helpful. Many have waited for me after seeing me running in very unladylike fashion. I don't hold grudge on the ones that haven't, I can see how scary that could look. Like how most bus stops give you an estimation of waiting time as it does make you feel like you font have to wait as much, weird psychology!