The staff speaks Russian, very little English. They charge a 5 percent fee for using a credit card…read moreand the receptionist laughed about charging the clients extra. Staff person who handles patient questions does everything on speaker phone next to reception area so you hear everyone else's personal medical business. The support staff do the actual eye tests and don't bother to listen to any responses during the vision tests. They seem to have minimal training. The doctor presents as caring, speaks very little, sends in the prescriptions and leaves the receptionist to tell you medication procedures and dosages. A mixed bag type of experience.

Really great Doctors and Techs. Doctor is very professional and pleasent.The whole staff is very…read morefriendly.I will recommend this doctor.

Patient doctor, horrible front desk!…read more Dr. Gorenburg was professional, patient, and took the time to answer my questions. I appreciated the care he provided. Unfortunately, the front desk experience left a very different impression. The receptionist was consistently curt, dismissive, and unpleasant. Simple questions were met with attitude rather than professionalism, and even after Dr. Gorenburg directed us to ask the front desk a question, the response remained rude and unhelpful. A physician's excellent care should not be overshadowed by poor customer service. The front desk is the face of the practice, and experiences like this can cost a practice patients and referrals. I hope this feedback is taken seriously and that additional customer service training is provided so the front office reflects the same professionalism as the physician. was professional, patient, and took the time to answer our questions. We appreciated the care he provided.

Dr. Oleg Gorenburg is an excellent opthalmologist with a very compassionate,friendly manner. His…read morestaff is very nice too. My husband and I have been going to him for about 15 years and I highly recommend this doctor.

Dr. Gorenburg is providing excellent care and answering all questions! He has a great bedside…read moremanner. I highly recommend him if you have any eye problems! The staff is friendly and efficient and customer service oriented. The waiting time was only 15 min , I was pleasantly surprised! The office is clean

i had the worest experience today. i really like the doctor a lot but he has the worest front desk,…read moremeanm not professional, not helpful at all, and almost threw me out of the door. it is a shame that i have 2 change dr coz of the staff

GREAT DOCTOR!!!!!!!!!!!!!!!!!! GREAT SURGEON, VERY RESPONSIVE, highly competent, highly…read morerecommended!!!!!!!!!!! Too bad doesn't take all insurance, He is the best!!!!!!!!!! Hopefully he will in the future take all insurance.

I could not find any better care for my daughter. The waiting time in the office was insignificant…read moreand the doctor treated my child as gentle and caring as possible . I could recommend doctor Rabinovich to anyone especially parents with young children.

This is most unfortunate! Dr.Carly Seidman was understanding and thorough in her attempt to…read moreresolve my eye concerns.The problem is with her front desk and billing staff. My visit was at the beginning of March, 2022. I was told I had a Medicare deductible balance of just under $100 and that needed to be paid before the doctor would see me. I paid the amount requested and I have documented evidence that this satisfied my Medicare deductible. When I received additional bills towards my deductible, Medicare informed me that nothing had been submitted by this practice and I was advised to request my money back. I did so but was refused! Subsequently, Dr. Seidman submitted a fraudulent claim to Medicare, never mentioning that I had paid the balance of my deductible, or that I had paid any monies at all, for that matter! I am still waiting for a check reimbursing me the $98.34 I paid at this office. Medicare is aware of the deception. Dr. Seidman has lost me as a patient. This is all just not worth my time and aggravation. She has yet to inform her biller to make this right. Is it possible that perhaps she is unaware of this whole mess?

Dr. Seidman is a phenomenal doctor - kind, attentive, incredibly thorough. She's what every doctor…read moreaspires to and what every patient deserves. Would highly recommend for the health of your eyes.

I would give minus 0 if I can. Doctor not attentive, prescribe what I had 30 years ago,…read morecharging $150 per visit. I can do more accurate prescription just in local optical store. It's a SHAME! Would NOT recommend!

The worst service ever. I almost got a wrong prescription, but only because I mentioned my existing…read moreSPH the doctor rechecked and changed his mind. Once I began asking questions I was told that appointment is over. Stay away from this office!

I've been to many doctors in my life but this was only my second surgery and I was terrified. Dr…read more Polla took his time with me explaining everything making sure I understood the procedure and telling me I'd be fine. He is so knowledgeable and has such a calming voice and a caring demeanor. In all honestly, you don't see that too often these days. He was the same during surgery talking me through everything he was doing adding that I was doing great. I'm grateful for a wonderful procedure and a better recovery time. Linda Lenzi

Dr. Polla recently performed two difficult cataract surgeries on me, and I would be remiss if I…read moredidn't post a review of the care he rendered. I don't think there are enough favorable superlatives in the English language to describe just how amazing he is. Competent, knowledgeable, meticulous, and caring are just the tip of the iceberg. He is a gifted surgeon and a compassionate human being. He has an easygoing demeanor but is serious about ensuring favorable outcomes for his patients. He has a unique ability to communicate so that his explanations and instructions are comprehensive and easy to follow. He addressed all of my concerns with much-needed reassurance. And ... he literally restored my vision. I feel lucky indeed that Dr. Polla is my ophthalmologist, and I also want to give a huge shout-out to his staff: the assistants too are excellent and caring, as are the efficient and hardworking people at the front desk. Brighton Eye is the place to go for cataract surgery and any eye-related problems. I highly recommend Dr. Polla and am happy to share my experience with this healthcare provider and his office.

As a teenager, I often would develop hard, red, painless, unsightly lumps on my eyelids which…read moreremained for months. I went to Dr. Sherman in the late '80's to find out why. Dr. Sherman said he could easily remove it surgically, but that if I apply warm compresses daily, it would eventually resolve itself, though it would take a long time. Well, he was right! He diagnosed the cause as "blepharitis" (which I refer to as "dandruff of the eyelashes", since the "sandman" is very "generous" with me). Dr. Sherman advised that I gently scrub my eyelids with diluted Baby Shampoo ("no tears") to keep the pores unclogged. He could have so easily done surgery, but instead he told me something that has helped me to this day. I never developed another stye or chalazion after that! Much appreciation to him!

by far the most obnoxious doctor you can meet. tells patients that their glasses are not fitted…read moreproperly so he can sell you glasses..a clear conflict of interest

Out of all my doctors Dr.Rothberger is my favorite. His light humor, exalting smile, and knowledge…read moreof optalmology makes it a pleasure to come into an appointment!

Today I had my first visit with Dr. Arbisser. The whole experience was great. The receptionist is…read morevery nice and to the point. Dr. Arbisser was very professional and it is obvious very knowledgeable and very patient. I felt comfortable and I'm happy to have found a great eye doctor. Another great thing was no waiting... I loved it! The only downside was parking , it's a bit difficult but is not the doctor is Brooklyn, I found one near by but like everything else just come 5 minutes earlier. I did call and said I was 5 mins behind and not a problem.. what a great experience over all.

From the owner: Laser Vision Correction LASIK…read morePremium Cataraxt Implant Surgery