Alex Did a Great Job helping my Mom set up her Smart TV 100%, would recommend…read more They came when they said they would and Alex took his Time and Got my Mom up and Running ,something I couldn't do or had the patience to do. Thank you !

Ed and his team were fantastic. He was very polite and professional and explained all options. He…read morewas very knowledgeable about our tv. He provided fast service and quality work. I would recommend him to anybody. Thanks again, you and your team were great and personable!

wonderful expert with text advisor! conversations and answer easy to understand and follow.read more

Last year our condo association contracted with Fision by Hotwire Communications. Figured I wait…read moreuntil they work out all the bugs before I made the switch, which recently I finally took the plunge. Personally for me, it has been a great experience, (outside of first agent not actually not finalizing the order), the following agent and installation were great. Professional, knowledgeable friendly and courteous. The technician, Dwayne who did the installation was awesome. I had a list of questions for him when he arrived about the installation itself, wiring, service expectations, etc. and he answered all without a beat before getting started. Compared to Verizon Home5G erratic and slow internet speeds, their 100% Fiber is legit and great. The speed test before and after tells the story; Verizon Home5G 23.7 Mbps downloads / 17.2 Mbps uploads (forget what they advertise) to Fision by Hotwire 319 Mbps downloads / 375.5 Mbps uploads, really no comparison. So far, the internet service is stable and fast. Along with the rates, I should've switched sooner.

Ultimate Streams provides the most amount of TV for the lowest price! It can't be beat. If you like…read moreTV and want to break free from the tyranny of contracts, Ultimate Streams is your solution. In addition to literally every channel that exists on the planet, you get first run movies, pay per view and DVR functionality all for a fraction of the price you'd pay to the cable company or movie theater. Customer service and tech support is top notch as well!

This firm is first rate! Mark planned and remotely installed and corrected my whole home tv box…read moretheatre with absolutely no fuss. He is talented, gifted and dedicated!I recommend him without qualification! Get 'er done! Boom shakalacka!! Trevor C.

Gabriel is an outstanding employee. He accomplishes in minutes while others are cold and…read moreunknowledgeable at best. Thanks, Gabriel for your attention to customers and their needs!

If you need to drop off equipment, don't do it here. These guys will make you wait 30 minutes for a…read morerepresentative to become available when there are multiple people standing around doing nothing. All this for a one second scan and print receipt. I have returned equipment here before it was easy peasy. This experience was horrific. Makes the DMV look like the Ritz Carlton. I've had issues with customer service for Xfinity via the phone for years, but in person was always fine. This experience was a nightmare. Refused to even get their manager when requested. One star is way too generous. Will never return.

My dryer kept not heating. They came and fixed it 3 times over 6 months. It was a different part…read moreevery time but they got it working within a couple days and all the repairs were less than replacing it.

My technician Dave was an experienced man who knew a lot about how dryers work. My dryer wasn't…read moredrying laundry and he found nothing wrong with my dryer... the rooftop vent was blocked and needed cleaning. He was honest and thorough and made me comfortable with the whole process. I was merely charged the minimum service charge for his time. I would definitely use this company again!

here is what happened…read more I gave up hopes of receiving card, as it didn't show up in 2.5 months. then got a email from them saying it went to wrong address and back to them etc so gave same address again and card came in ~ 2 weeks. would have got more stars if delivery was smooth and didn't have to waste time on follow ups.

This company is a scam! They don't ship what you order. They ship whatever they want to ship! And…read morethen don't answer their phones or make it easy for you to return the item. I got with my credit card company and disputed it. Now they want their adapter back. They can issue a call tag for it and I might send it! Do not do business with this company.

These gentleman are the personification of 5 stars. They do incredible work and make the process…read moreextremely easy. The tv and mount install was a success and they made it look so simple. I want to acknowledge how amazing these guys were and how they were able to complete the task in an expeditious and swift manner.

From the owner: Our skilled technicians help clients find the best smart home technology solutions. We assist in…read moreSecurity, Lighting, Smart Shades, Wi-Fi, Home Theater, Audio, Automation, Security, Voice Control, Solar, and more. We offer discounts to first responders. Book us online today.

Sling acknowledges technical problems but refuses credits…read moreSling is the worst customer service and technology. They have admitted that they have a technical problem that needs to be solved and "are working on it". However, they refuse to stand behind their customer experience. I was and am unable to enjoy sports that I paid for because of their own technical difficulties but sling refuses a partial refund or credit. For $5 credit they could have had a supportive consumer and avoided this, but I tell everyone I know about this. Do not buy anything from them if you expect basic capabilities and or customer service of any kind.

When attempting to go to the office at 2700 St Rt 7(441) in Hollywood, there is a U-haul storage…read morefacility at that location. Calling the number posted gets a 3rd party "customer service" person who will hang up on you if you ask any question that is not I their script. This happened 3 times and no one knows where the Hollywood location is or can connect you to that location. They can't even tell if the location is open or not. Some customer service!!! Makes one wonder if they really are an Internet provider if they don't even have an office to go to to review plans etc.

I'm not one to complain but we lost internet early on a. Sunday morning . Had to speak with Clair…read moreAI and could not get a tech before Tuesday . After several attempts and actually got to speak with a real person on Monday morning who was going to elevate the situation and have someone call me . At 12:15 tried again after not receiving a call back in up dated appointment . Then had a dispute with Claire Ai agin after arguing with her . It was then I finally spoke with an Agent who was empathetic and outstanding getting a tech support today . His name is Croswell who went above and beyond to correct a bad situation. He immediately said that this problem should have been same day service and was able to reach out and sent Anthony who spent an hour dealing with wiring and router . Blue Stream is fortunate to have these exceptional responsible and caring team members. Making lemonade from lemons

We moved our community in Sarasota from Frontier to Blue Stream about 16 months ago. I've never…read moreexperienced such horrible results from a technical organization. The fiber is supposed to be the best solution for internet and it is in other companies. It seems Blue Stream is cutting corners somehow. They must have had some really good stories/ promises for why all of their reviews are terrible yet our board chose them. So disappointing. We can use less TV but so many things these days rely on the internet. Avoid this firm at all costs!