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    Airrosti

    5.0 (35 reviews)
    Closed 7:00 am - 7:30 pm

    Services - Airrosti

    Chiropractic bodywork

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    Friendly, caring, knowledgeable, and effective. Highly recommend.

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    Ask the Community - Airrosti

    Review Highlights - Airrosti

    Dustin explains everything as he goes through the treatment and makes everything as comfortable as possible.

    Mentioned in 5 reviews

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    Christina M Sheely

    Christina M Sheely

    2.8(11 reviews)
    0.5 mi

    I was referred to Dr Sheely for a tear in my hip. She referred me to pain management for an…read moreinjection and therapy. None of which had any effect. I then chose to go forward with surgery and was told that she doesn't perform surgery. I was referred to an Austin clinic. Recently I injured my ACL, my PCP sent over a new referral for this particular injury. I was all set , so I thought . I got a call three days prior to my appointment and was told my appointment needed to be canceled. I asked what day it would be rescheduled and was informed that it would not be rescheduled. No reason given I was just turned away. I'm back to square one . Shame on this office putting me in this position prolonging my pain and discomfort. I offer zero stars due to my experiences.

    On Tuesday, August 18, 2015, I sustained an injury to my left knee. The injury did not seem…read moreparticularly serious until the next day, when swelling and pain caused me to seek treatment at Seton Medical Center Hays in Kyle. During the ER visit there, X-rays were taken, showing no broken bones. I was issued a knee immobilizer and a pair of crutches and referred to Dr. Christina Sheely, DO. It was late when I was discharged from the ER, but I immediately called Dr. Sheely's office to try to schedule a follow up. I was told that they had not received the referral from the hospital, but they would contact me as soon as they did to schedule an appointment. By late afternoon on Thursday, August 20th, I had not heard from them, so I called and was told that my insurance required a referral, not from the ER, but from my PCP. I contacted my Primary Care Provider's office and they got the referral in on Friday, August 21st. Finally, I was able to schedule an appointment for Thursday, August 27th. Only nine days after the initial injury! The office visit seemed to go well enough, in spite of the fact that Dr. Sheely popped in for all of one minute to concur with her PA's decision that an MRI was called for. I was told that they would get authorization from my insurance and submit the order for the MRI to Radiology at Seton Medical Center Hays. Realizing that such things can take time, I waited. And waited. Until September 2nd, I waited before calling Dr. Sheely's office back to see why there was such a delay in my treatment. I was told by the referral department that there was no order in their system for an MRI. Since that department had no knowledge of why that order wasn't there, I was sent to the voicemail box of Nancy, the medical assistant. I left a detailed message and awaited a response. The following day, I had an appointment with another doctor in the same building and stopped by Dr. Sheely's office to inquire about the situation. I was told that the order was, in fact, in their system and was presented with a copy. I immediately called Seton Medical Center Hays Radiology, who informed me that no such order had been sent to them. It was then that I noticed the date on the order - September 2, 2015. The previous day. So, there was no order when I called. Turns out, there was no request to my insurance, either. That was submitted, according to the insurance company, on September 3rd. So, the 24 to 72 hour approval process, that should have been complete by August 31st, at the very latest, didn't even start until four days after that. Best case scenario, thanks to a 3-day weekend, is that I may get authorization on September 8th; another Tuesday. Exactly three Tuesdays since my injury. If that happens, I have no reason to expect that Sheely's (sorry, I'm just dropping the honorific at this point) office will act promptly on that. Still, even if they do, maybe I get an MRI a couple of days later. That will be Thursday, September 10th. I've lost count, but I think that's three weeks since I saw (glimpsed) her. Is there even still a need for an MRI? I could have grown a new limb by now. As you can imagine, I hardly expect any visit to her office for the results of the image to be scheduled in a timely fashion. Let's give them the benefit of the doubt, though, and assume they get me in the following Tuesday. That will be four weeks since the injury. Damn fine emergency care, Seton! I really hate that this happened. It's my first, and possibly only, impression of this Seton associate. Still, it has ruined my high opinion of the whole organization. My previous visits to their hospital have been about as good as you can expect. I am a big fan of my PCP, David Clampitt, and my Hematologist, Boone Goodgame. Also, it is worth noting that Sheely's PA, Grace, was amazing, as well. Still for a practice to drop the ball this badly, and prevaricate about that drop, is beyond the pale. I won't say they came right out and lied to me about what was sent or when, but trying to sell their ignorance as fact doesn't inspire loyalty, it inspires contempt. In short, I don't know if I still trust the giant corporation that I have entrusted my well-being to. If I were to advise others on this, I'd advise them to weigh all their options carefully before picking Seton.

    Advanced Pain Care

    Advanced Pain Care

    2.0(5 reviews)
    0.0 mi

    I had a procedure scheduled for the Tuesday after a Monday holiday. I had been on the…read moreschedule,waiting in pain, for two months. The Friday morning before the procedure, at 6:15 AM; i received a call telling me that they had not received the records from my previous physician and the Dr. Hellman did not know on which vertebrae to perform the procedure. They asked me to get the records from the previous physician or they would need to cancel my appointment and reschedule it another 2 months out (all because their employees did not follow through with their responsibilities within the appropriate time frame). I expressed concern that I would not be able to obtain anything they could not, especially at such a late date, the Friday before the holiday. I would have happily provided anything they requested had they let me know what they wanted when I had time to deliver it. Their mistake, the patient's problem to fix? How do you feel about doing work someone else is being paid to perform? The procedure was a nerve ablation, but nearly a month afterward, I am still having a great deal of pain in the same area. The procedure follow up appointment was attended by the nurse practitioner and not the doctor. I explained to her that I was still having pain and asked was there anything more they could do to reduce the pain. She told me that the doctor might be able to do a steroid shot or two, but that was all they could do. She said the doctor could perform the same procedure on my neck if I was having headaches but there was nothing more that could be done for my lumbar area. Not sure I'm eager to try new procedures with these folks at all! I DID NOT GET WHAT I PAID FOR and there is no consideration or accountability for wasting my time and money. I am retired, without Medicare, and my copay and coinsurance payment was about $500 dollars. I actually missed meals to pay for this procedure. I am still not able to do what I need to be able to do because of the pain. No referrals, no concern, no duty of care. They are too busy to care, and shouldn't be given the opportunity to try, On top of all that, despite paying what I owed up front, the patient portal is still showing my part as unpaid and owing more than a month after the procedure. Given what I had to do to cobble together my payment, that's an absolute slap in the face (again, someone do your damn job). A very nice receptionist in the front office kindly attempted to reach out to their billing department but was unable to get through to them. That receptionist earned the one star that Yelp requires me to give this practice!

    Do NOT go to Advanced Pain Care for pain management you won't get what you need! After a month in…read morethe hospital for wound care I destroyed my left knee and couldn't walk on it and was out of pain meds and had to push my next appointment out until I could figure out how I was going to get to the appointment. They refused to give me enough pain meds (week's worth) until I got in the following week! I am in so much pain but they don't care! Save yourself and go anyplace else!

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    Airrosti - sportsmed - Updated August 2026

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