my first visit here I took my sister in for pain management and was pleasantly surprised. Dr…read more Julia was right on it and understood my sister's problem and was able to help her as needed. the office was clean and the staff were very helpful to my sister filling out forms. I like this clinic more than I knew. I am so pleased to get help for my sister. She is important to me and I don't like to see her suffer with pain.

"One bad apple, spoils the whole barrel."…read more Christina, from the billing department is that rotten apple. The malice, distain, deceit, incompetence, arrogance & conniving behavior from this staff member was absolutely appalling. I have never been so mistreated, the ruthlessness, cold-hearted arrogance that exudes from this healthcare professional is beyond comprehension. I'm terrified to think of the devastation this one person has made to patients of GAPC. The lengths this person was willing to go to ensure the procedure scheduled during my appointment did not take place was astonishing - and outright negligent and against the payer / provider contracts. Save yourself some heartache, dignity, time, & money by avoiding this cold-hearted, vindictive, narcissist. She shouldn't bring in control of medical bills or gave any contact with patients. Not only was my experience horrible, the treatment I paid to have done was DENIED due to the billing department incompetence.

This place is great. Dr. Patel listened to all my concerns and got a thorough understanding of what…read moremy issues were. I was sent home with physical therapy exercises and follow up appointments. The app is great to use and they're very responsive when you send questions via the app. I have no hesitation recommending them.

DR Patel is great! Went in with back pain and left with none ! I showed up early they let me know…read morethey knew I was there. I got called back on time. The deep massage on my lower back where my pain was hurt but I know it would get better..I could barely move around and turn around to look at things and after leaving I left with no issue . I have a few visits left and will attend with no issue ! Definitely recommend dr Patel and her team!

Do NOT go to Advanced Pain Care for pain management you won't get what you need! After a month in…read morethe hospital for wound care I destroyed my left knee and couldn't walk on it and was out of pain meds and had to push my next appointment out until I could figure out how I was going to get to the appointment. They refused to give me enough pain meds (week's worth) until I got in the following week! I am in so much pain but they don't care! Save yourself and go anyplace else!

The staff and medical team provide excellent care in regards to my specific medical needs…read more The office staff are friendly.

They failed to treat my pain. I left there in more pain than when I arrived…read more I brought a lot of documentation including MRIs etc.

Review from Medical Vitals about Hans Bengston…read more Don't see this doctor! Self-verified patient of Dr. Hans E Bengtson - Posted on April 12th, 2019 I've never been treated so terrible by a doctor before! No bedside manner at all. He's completely uncaring and rude. I can't say it strongly enough that this "doctor" should not be allowed to see patients! He needs to find another career that he doesn't interact with patients. I left his office feeling worse than when i went in. Third review about Hans Bengston from Vitals Read this about Hans Bengston Self-verified patient of Dr. Hans E Bengtson - Posted on December 4th, 2015 If I could rate lower than one star I would. Dr. Benston and his NURSE Practioner, Mary Blackburn is no longer with ARC, but Benston is with a new pain management clinic. I had continual problems with the 2 times I saw Benston, and found out when I was dismissed from care with Bengstons practice that Mary Blackburn hadn't been keeping notes of issues I'd been discussing with her. On my last visit with Bengston , I found this out , and he wouldn't listen. I know SEVERAL patients that see this Dr and have/had the same experience. This Dr should not be practicing medicine or at least have respect for his patients to take a break from dealing with patients chronic pain condition to see if this is what he indeed wants to continue doing . He's a classic scenerio of a "Burned out Doctor". Another review said he was arrogant, that's an understatement. He is blatantly uncaring about his patients, and it's really sad that he is jeopardizing all his medical training on his negligence . Really sad

Dr Massey is amazing. after a year of getting kicked around by another back pain doctor who only…read morewanted to stuff narcotics down my throat I went to PSA. Two weeks after my first Visit Dr Massey did my spinal injections that I have been trying to get done for over a year. it was fast and relatively painless. If you actually want to get fixed than this place will take care of you. I highly highly recommend pain specialists of America and Dr. Massey!

Don't waste your time like I did, All they want to do is put expensive shots in your back and then…read moretell you to use over the counter creams and heating pads (which of course I did for years) before going to pain management.

Dr. Sheely is the absolute best! I have been in the surgical field for a very long time and I have…read morebeen exposed to the best of the best and the worst of the worst. I have personally had surgeries at the best ranked orthopedic institutes in America. Dr. Sheely is my absolute favorite orthopedic surgeon and quite possibly my favorite doctor of all time. She is sharp as a whip, up to date on the most current surgical techniques, always puts the patient first, and is super compassionate. She has an awesome bedside manner and can kick booty in the OR too. I do not live anywhere near Kyle and I pass many highly touted ortho surgeons on my path to see Dr. Sheely. But I will always go to see her because I know too much and my standards are far too high to see a lot of the "best" orthopedic surgeons in Austin. Dr. Sheely has gotten extremely popular over the years and it is harder to get in to see her these days. If you just want someone to see you right away, there are a lot of lower quality orthos who can probably fit you in the same day - just call around. But if you want to be operated on by a highly skilled surgeon, Dr. Sheely is worth the wait.

I was referred to Dr Sheely for a tear in my hip. She referred me to pain management for an…read moreinjection and therapy. None of which had any effect. I then chose to go forward with surgery and was told that she doesn't perform surgery. I was referred to an Austin clinic. Recently I injured my ACL, my PCP sent over a new referral for this particular injury. I was all set , so I thought . I got a call three days prior to my appointment and was told my appointment needed to be canceled. I asked what day it would be rescheduled and was informed that it would not be rescheduled. No reason given I was just turned away. I'm back to square one . Shame on this office putting me in this position prolonging my pain and discomfort. I offer zero stars due to my experiences.

Worst billing department ever - with fraudulent practices billing your insurance - BEWARE -…read moreChristine the billing manager needs training and just awful and rude

As somebody who has dealt with countless billing agents and health staff due to medical problems,…read moreit's beyond saddening and disheartening to see how Christina treated a patient Andrea. You should be ashamed for lacking empathy, kindness, and understanding. Forcing Andrea to leave because her appointment was over after she had confirmed she did everything right for her injections. She has immense back pain and now she's forced to come for a three hour drive back all so you can collect a check on her second co pay. This is absolutely horrendous customer service and pathetic behavior. You could have billed it out to BCBS plenty of ways to settle this in a more humane way. A claim has been filed with BBB and I hope this business truly reconsiders their employment relations with Christina.

This is not Pain Management if you can't prescribe the pills I need and require for DDD then you…read moreare not Pain Mngmt, maybe regenerative Medicine but not Pain Mgmt. The only thing they can do for you is shots or injections, any pill they prescribe you can get from your regular PCP and physical therapy or yoga you can do at your house.

We really like Dr Kim but he is gone from Tricity Pain. Don't know what happened. Went to a…read morefollowup appt yesterday where we were told by Ying that her last day is July.... And that Dr Kim was no longer working there (?) What the H-E-double hockey sticks?? May 24th was his last day. How do patients not know that you're doctor is leaving. She wasn't too thrilled to be the one to inform either. Will update rating once we know what happened. But as-is, this was unprofessional and patients should have been informed.

Excellent and professional staff from the front to the back office!…read moreVery good location! We come from Canyon Lake so the travel time is so much easier. I just love my doctor-Dr V will go the distance to diagnose one's pain and prescribe appropriate treatment. I had hoped to find a pain doctor that would do just this, but after three other pain doctors, I found Dr V. I've been very happy with his treatments! He and his new PA display very good and caring "bedside manners". This is a trait my husband and I look for in our medical care. Here's to a happy and pain free new year.

From the owner: Spine, pain management, and orthopedic surgery.read more

Dr. Silberberg took his time to read my words & send me a note here. I am more humbled. Dr.S.,…read morewhen I left Capitol Hill in DC after my husband died, I wanted to engage with people no more. I LOVE animals & tried to cut people out. But God told me this was wrong. So I asked Him to give me His Heart for people. And He deeply loves you & your docs because MY heart loves you this way. I thank God every day for Dr. J., NP Mallory , you & your entire practice. I want the world to know about you, Dr. Nakra, Dr Currasco, Dr Saxton & Dr. Whitfield (my other exceptional docs). You all love people & medicine with a passion & know about lyme disease plus you are a few in 7 billion. If meeting you all required back injuries, lyme disease & pain :then I am blessed.

I was treated very unfairly and poorly when I was a patient there. I had all my pain medication…read moresuddenly stopped because I was treated in the emergency room. I rely on them for my quality of life! Do not go to these people as they do not care about their patients!