When my husband and I moved to Oregon in 2019 we rented a pair of units at the Airport Mini Storage facility on Bullock Rd. in Medford. The units weren't even clean, and management was challenging to get a hold of, as well as issues with hours, no security gate, and unkept grounds.
Well, fast forward to this year and we rented a third unit at the facility. A new Manager had come on board with the name of Robert. I was able to get the unit the same day I called, and I met Robert as he had just finished cleaning the unit out for us. Since then I must say the cleanliness on site and the service has been transformed! Robert keeps the place nice, and usually answers the phone, unlike our previous experiences with the company. He gets back to us right away when we've left a message. Robert has elevated our experience to the point that I am motivated to write a review, (something I normally don't bother doing). Thank you Robert for your professionalism and attention, and a much better experience overall! read more