Affordable rates and unbeatable customer service. I'm writing this review while sitting in my…read moretruck, waiting for one of the owners to let me into my unit. This is after one phone call and about 5 mins of wait time. -Side note: No clue what happened to my key. As my dad used to say, "You can't fix stupid." Russ has gone out of his way (driving all the way from Gold Hill) to come here and save my work equipment from the rain. This speaks volumes as to the kind of business that they run at South Talent Self Storage. Can't thank them enough. 24/7 access, security cameras, fenced and gated property accessible only by key code. Store your stuff here. You can't go wrong.

Great accommodating people! Excellent rates and very helpful staff, highly recommend and…read moreoutstanding customer service.

We were very impressed with our experience at Mistletoe Storage. Sarah, the manager, was so…read moreknowledgeable and friendly. She went out of her way to help us. Our storage unit and the entire facility was clean and well maintained. Although we're not in need of their services now, we'd definitely rent there again in the future. Diana & Bob

Beware! This facility lies about how many units they have available. Will say there's nothing and…read morethen when they found out I operated a business they decided they had 2 units available. I didn't know how many I would need and the attendant recommended I rent them both on Friday to be sure and that I could cancel on Monday if needed. So Monday comes and I try to cancel one of the units and no one is there all day. I call and leave a message and get no response. I had to leave for Bend and didn't hear from them for days. When i did they said they would have to charge me for the month! Fast forward 7 month to today, and I call to discuss moving out. The bill is due today and I wanted to see if they would take this as a notice and prorate me for one day out if the month usage. Nope! So I remind them that I paid for a unit in the beginning that I tried to cancel but no one was in the office and she says. "Yes that's unfortunate" but won't budge on this last day costing me an entire month. So if you have a choice in another storage company I would stay away!

Courtney gives excellent customer service. Highly recommend for cleanliness, fair pricing and great…read morestorage facility.

We had rented a unit and when we got there the office had already closed for the day. I called…read moreanother location on Main Street and spoke with Tamra, she was amazing! She quickly looked to see if a larger unit was available, changed it for us and even applied the special pricing. There was no hassle or delay, she was quick, kind and professional! Definitely recommend them!!

This storage facility was just what my friend and I needed in a bindWe were moving her from SOU to…read moreBerkeley, and we couldn't fit all the stuff in his van. We found a storage unit last minute online at this place and booked it. When we got there, the guy that works there was really quick about the paperwork and showed us the storage unit. It was clean and kept my stuff safe for a few months. I'd rent here again if I need storage in the future.

This place is awesome. They're easy to work with, your stuff is clean, dry, and safe. I had to…read morestore my entire home contents for 3 months from September through December and had absolutely no issues. I'd use them again and highly recommend. My California moving company actually found this place for me and I don't know if he had prior experience or I just got lucky, but I'm grateful it worked out so well.

Excellent service from the initial phone call to delivery! Can't say enough good things about Tyler…read moreand this company! And the most competitively priced in the region.

The container was delivered by an experienced driver who knew just where it needed to go. Payments…read morewere handled well.

This is the best storage that I've ever had. Super secure. Really friendly staff that are super…read moreresponsive to any need or problem. I reported a light out and it was fixed literally the next day.

If you want to be threatened and feel like you are on 5he verge of sewing someone over and over...I…read moreactually called my old storage in Ashland and asked if their procedures were legal..they said no get out..They told me I could only have a late payment once a year...and when that $20 is paid it doesn't give you a few day grace period they want the payment he same day which negates the late fee which gives you that grace period to should. They also texted my phone over and over after normal business hours...late! Recently I had paid months ahead a couple days before my rent was due for the next,onto I luckily caught a threatening text that 5hey were going to sell my things in 48 hours! Thank goodness I caught it. I'm not always glued to my phone. I called upset panicking. Turns out I had a credit still and only owed half the rent for the upcoming rent. I have no idea why this business relationship has felt like I am in that movie deliverance backwoods storage style. If you want to fill a space with rotten cat food and find out the joys of abusive customer service for some real life material for your upcoming novel feel free be my guest...I'm getting my belongings out of their today

Great managers, competitive pricing, and convenient location, are all the reasons we chose to go…read morewith Phoenix Self Storage. Rod (the Manager) is awesome and very friendly. He helped us get exactly the right unit for us and was very easy to work with. We tired Storage at Exit 24 first but they were totally disorganized and didn't even know what their prices were as listed online, and wouldn't honor them. Very glad we found a more stable, reliable place to store our vintage furniture.

I do not know what the one star rating is other than someone who likes to complain. I have had the…read moremost pleasant experience with management here and the facility is second to none. VERY safe, easy access from freeway and having just emptied my second unit...they have at least my old space available! I have had my belongings in storage for a few months while getting settled and have felt very comfortable with access and security...and that is all I can expect. You be nice to them and they will be nice in return...you be rude..well you get what you dish out... Thanks so much for all the months of storage and other than moving my junk to my house..could not have been a more pleasant experience! DONT hesitate... this place is GREAT!

I was very impressed with these guys when I called them - I was looking around for a large storage…read morespace, they called me back right away, were extremely helpful (thank you Johnny) and I have to repeat it - I was just blown away by the quality of customer service. You just don't get that friendly service anymore....so, even though I don't use their facility (because they didn't have a large size available), I would definitely call them the next time I am looking for a space and refer everyone to them too.

What a great business! Reasonably priced units and very kind workers. I got the perfect sized…read morestorage unit in a pinch this summer with no problems! Overall, great customer service and a very accessible storage facility in Ashland OR! Highly recommend.