Had a pleasant conversation setting up appointment and was told to expect a call in the evening. I…read morewas never contacted by company after the initial phone call.

We are in the process of selling our house and needed to have things corrected from the VA…read moreinspection. We left them a massage on the weekend and were called back at 8:30 Monday morning and were told that they could have a Plumber, Electrician, and a General Contractor at our location in 1 hour. Wow they were here and working in 1 hour. all three projects were completed photographed and documented as per the VA inspection Report. these men were polite and in uniforms respected our home and did not stand around. What we thought was going to cost 2K was 500.00. I highly recommend this company.

I reached out to them on a Friday afternoon and they were visiting me on Monday to give me an…read moreestimate on the job. The technician that came was extremely knowledgeable and he even took off his shoes at the front door without me even asking him to. I'm very pleased with their customer service and look forward to working with them on my projects.

I called this company, also known as "Hampton Roads Home & Commercial Services" to get quotes for…read morean active leak and to redo plumbing in the home. I called several companies for quotes to get a baseline for cost and to see what options that I have. Typically, I am only given a timeframe when someone will come out. This company advised they would send someone out between 9am-11am. At 10:30am I received an email from Ryan stating that he advised his technician to leave because I "already have a plumber on site." I can understand if it was awkward or can be seen as troublesome if there is another plumber present. The timing was not ideal, but I did not plan for, nor know, that they would be at my residence at the same time frame. Technicians typically give a call when they are on their way and provide an ETA, not just show up. I never received any notice this technician was on the way, nor did I know the technician even came. Furthermore, he stated, "In the future if you call multiple companies it would be kind to let the company know so that they do not waste their time and money sending a technician out." I feel like this email was completely unprofessional. If there were any concerns about what was needed or if the company felt like coming out for a quote was a waste of their time, they did not have to send anyone out. Cecilia's Home Repairs / Hampton Roads Home & Commercial Services does not have to worry about me reaching out for any work.

Had an emergency during one of the hottest days in July, on a Sunday. They sent a technician out…read morethat same day. Diagnosed the HVAC problem and got it fixed the next day after the parts arrived. Great prices and great service. Plan to use them in the future to install a brand new HVAC!

Absolutely horrible experience! Shows up the first day, does not complete the job...missing parts…read more I take time off from work two days in a row, doesn't show up or call...I have to call for status. Installed the wrong part which could've killed me. In short, installed an outlet that created a condition that could have electrocuted me. Comes back to install the correct outlet, doesn't have all the parts. Comes back again, missing parts. I have to call him most of the time. Absolute train wreck. Don't do business with this company!!!!! If I could give a zero star...I would. BTW...my review is being nice.

Great experience! Came by and gave me a free estimate for moving my garage heat pump. Gave it to me…read morestraight (tough job, 2 days), but it went exactly as planned. Ray was very friendly and answered all my questions, including the morning the job started. Service techs were also friendly (and hard working!). Explained what they were doing, understood my concerns, and completed the job ahead of time and on budget. Left my garage in a cleaner state than when they found it. Everything they worked on looked amazing! Only area for improvement is phone communications - make sure you call them and confirm everything. Receptionist is friendly and will get you taken care of, but being pro-active leaves something to be desired.

After many hours of contemplation and fears of high costs,we decided to replace our old AC with a…read moreheat pump. Our 1896 house is full of other people's ideas that just didn't work for us. Suffolk Sheet metal had come out a few times to repair the old Air conditioning unit and we really liked the work they did. We also knew the time was coming to replace that unit.So we decided to get a free quote. The guys came out and went over several options/costs and we wound up with a complete new system ( including old ducting ripout and removal and reinstall) for the same price it would have cost to just replace the existing spacepak unit! This team came in quietly and professionally and replaced everything and we hardly even knew they were there! We can't say enough good things about them ! They were finished when they said they would be and trust me- this was not an easy job. Thank You so much .We wouldn't have anyone else work on our units! Highly Reccomend!

The boiler system in my elderly mother's house failed earlier this year in Suffolk, VA. I called…read moreMike Wells Services to assist and he did a great job fixing our boiler system. It was an old system so they had to order replacement parts and install them. They kept me informed about the repairs and came to the house as scheduled. Very pleased with the service from Mr Wells and his company. I will definitely use them again if the need arises.

1. I am a REAL customer. 2. Mike himself came out to my…read morehouse for the original diagnosis. I needed a new unit as it is 22 years old. 3. He, with integrity, worked with me on finding the most affordable and effective solution for my house. 4. In order to hold us over during the new install, he provided mini-portable units that we placed downstairs. Mike, himself, personally brought them to our door on a weekday after 9PM. 5. The technicians are all very knowledgable. In the past, I have had young technicians come over my house that didn't really know much. That is definitely not true for these guys. 6. They moved my thermostat upstairs to a place that is more suited for the structure of the house (under return in hallway as opposed to two (2) thermostats: 1 in master bedroom, in which there is no air handler, and the FROG). 7. They spent a good amount of time adapting my new air handler with existing duct work. I will definitely make Mike my "go-to AC guy" from now on.

Bill and his team were highly professional and just amazing to work with…read more I had several "big name" companies come out and give us quotes and all of them gave us the run around, selling us up one side and down the other. They quoted us an astronomical number then "called their boss" to give us a several thousand "cut" which was still a ridiculous number. I was sick of the unethical "used car salesman" game and a friend recomended finding a nice local small business and I'm so glad I did! Not only were the other guys quoting me 3+ thousand more than Bill, but I also got a WAY nicer system. Bill offers a premium product at the right price and worked hard to get the job done same day. His crew was respectful and trustworthy and they treated my home very well. It was a big job--our entire system (26 years old) needed to be replaced in our 1955 home. I could not be happier with the job they did. I will never use a "big name" company owned by private equity ever again, small businesses are where its at in the HVAC world!

Bill is a no-nonsense professional who really knows his stuff. He went above and beyond by working…read moreafter hours to replace a heater motor the same day I called. Solid guy and excellent service highly recommend to anyone in the 757!

I had a pipe outside my home to spring a leak. I called the Home Service to that I have though…read moreDominion Power. They got in contact with Dynamic Plumbing immediately. Dynamic Plumbing called me right away and scheduled to come out to my home that Tuesday. Due to it being the weekend and they was booked up that the earliest. They could come. When I got up Monday morning I noticed the leak had got worse. Where the grass was saturated with water and could see water running down my driveway. I called Dynamic Plumbing and explained the situation to them. They told me if someone finished up one of their jobs early. They would send someone over to fix it. Next thing my phone ring and it them telling me they are on their way. They fixed the pipe without any problems. About an hour or two later I was told the pipe is fixed and everything is good. I had to run an errand and when I came out the house I noticed water was gushing out the hole. Where the pipe they had fixed. I called the right then. After I told them what was going on. They told me we are on our way back right now. They returned in a matter of minutes and fixed the pipe again. What I was told is the stuff they used to hold the pipe together wasn't strong enough. That this time they used a different and stronger glue. I'm good no more leaks. I would like to give a shout out to Joseph and his partner. They did a very professional job. They were very professional, knowledgeable and courteous. If I have any plumbing problems. I will use Dynamic Plumbing and request Joseph and his partner to do the work. Thank You Dynamic Plumbing Great Job!!!!!

Outstanding service!!! I bought a new hot water heater from Home Depot and had a local company come…read moreout to install it. Two days later my unit was leaking and after that company came out to trouble shoot I was told the worst and how much it would cost since the unit was bad. Remember, I said new unit from Home Depot so I called the warranty company and here comes John from Dynamic. John basically discovered that I was about to be ripped off.... No new water heater needed only the touch of a true professional and my family and I are completely satisfied. If you are looking for some down home straight up quality customer service; look no further that Dynamic! They are my go to from here on out and I would recommend them to anyone in need. James/fully satisfied customer!!!

My AC went out just as we're heading into a heat advisory for the weekend. After calling around I…read morewas so worried I wouldn't be able to get someone until after the weekend. Well they immediately sent Dandrá (hope that spelling is right) and he was so professional and found the problem right away. He fixed it up for far less cost than I was expecting. I could not have had a better experience. I will definitely use them again if/when needed!

had them replace the evaporator coil in my heat pump system some time ago. they were knowledgeable…read moreand skilled as well as pleasant conversationalists. the price was competitive, not too high but fair. they were also one of the most responsive of all the heating and cooling companies i had reached out to.