Downtown Air and Heat took care of my failed variable speed compressor replacement without the…read moredeceptive industry upsells, site visits, time visits, automated sales calls, and extraordinarily inflated costs. They were professional, knowledgeable, prompt, and their services are reasonably priced. Thanks again

Super awesome. Their tech Mr. M is the best ever. Do not hesitate to call these guys that will get…read moreyou situated. I think the prices are pretty competitive and fair too. No issues. Always take care of the job when they come.

I called for service on Sunday and they would have come out but I did not need emergency service…read more I set an appointment for Monday for between 1-2 to fit my schedule. They were so quick to respond to my emails and to accommodate my work and travel schedule. Keivin called and advised me they would be there approximately 1:45. They arrived, diagnosed, explained, and fixed my problem quickly. Keivin was so professional and courteous. I highly recommend them. I am a single woman and felt very comfortable with them in my home. I want to thank them for their wonderful service.

Keivin did an awesome job. I requested several quotes from quite a few companies and decided to go…read morewith his. The cost was comparable to other quotes and he was knowledgeable without sounding like a salesman. He let me know every time he would beed to do something that was noisy. I am happy to have hired them.

Juan from chilly Billy responded within an hour and completed the repair within 2 hours. Could not…read moreask for a more competent technician.. service was top notch and he was very respectful of my living space.

AC Tech Josh came out to take a look at my unit and within minutes he was able to solve the issue…read more True proffesion.

Vortechs is simply the best. Joe is hands on in his company, his work is amazing, you will not…read morefind a more honest person/company to deal with out there. We have used Vortechs for years and they can expect us to be customers forever. Thank you Joe.

I have used Vortechs for 10 years (with monthly warranty plan) . It is with deep regret that I am…read morewriting this review, but a recent shift to an aggressive tiered pricing strategy has forced me to find a new HVAC technician. On 4.21.26 a coil failed on my 4 ton (est.) Goodman AC. Joe presented a tiered verbal quote for a coil replacement from his tablet. This ranged from $10K to $4K. The bill as provided was: HL5A - BAND-AID - Heat Transfer Media Coil System Rejuvenation. Job #201994583. Total cost: $4195. This came with a 30 day warranty. No part number referenced. On 8.10.26 the other AC unit stopped working. This is a 3.5 ton (est) Carrier unit Joe installed almost 10 years ago. This was job# 201994682. This was still under a full manufacturer parts warranty. Joe charged $129.95 for the visit and $600 to isolate the leak. Joe offered to waive these charges if I authorized the repair immediately. The verbal tiered quote was offered to us again this time starting at $11900 for the top tier repair with a bottom quote of $5500 (band aid). There was no reference that there would be no charge for the hardware and this was only for labor and refrigerant given the warranty. The quotes from top tier to bottom tier appeared to be out of line. Because I declined to agree immediately, the $729 charge was billed. I brought in an independent HVAC technician for an opinion. He confirmed the issue and charged $1550 for labor and refrigerant and replaced the coil. I've cancelled my warranty plan and will not use this company again.

Brian made the process extremely simple and convenient. He was out Friday to look at my existing AC…read moreand gave me a quote in an hour or two that was extremely reasonable. I had quotes from 8k -24k from various companies but Brian presented a great price with a great product. Also, he was quick to respond to texts. He sourced an AC fast and installed it the next Thursday. I didn't have to be home for most of it which helped me stay productive. He walked me through the system and helped me set up the thermostat on my phone. Ultimately Brian and his coworker did an amazing job and they even left the work area cleaner than it was before they came out. Highly recommend these guys

Brian was amazing. Communicated very well and was super honest. He didn't charge me for coming out…read moresince the real issue was the hot water heater when he confirmed it was not the drain for the a/c. Update: When Roto Rooter arrived for the water heater leak, they confirmed the drain for the a/c was clogged and leaking.

Two years ago (2022) in the middle of summer, my A/C just stopped working. I felt like I had been…read moreovercharged by the previous company I had used, so I looked for a new place. Unfortunately, the issue was a defective coil and, although it was covered by my warranty (I replaced the unit in 2017), it was still a bit of a pricey fix and took over a month because the part had to be manufactured. Keiley was super helpful and kept me updated throughout the process, and I decided to get a preventative maintenance agreement for twice a year service because I didn't want anything like this to happen again. We have had several service visits, including one to our new house right after we moved. I believe the technician Javier has come to every one of the visits, and he is extremely professional and really goes above and beyond. There was an issue right after we moved in (because I installed the thermostat - badly) and even though I believe it was slightly out of the scope of his job, Javier took the time to help me fix my mistakes.

Absolutely the best air conditioning service around! I really lucked out when I called them. They…read morewere my go-to air service for about 2 years before I moved out of my place. They're so friendly, reliable and offer great service at a reasonable price. If you're looking at the market, then look no further! Ask for Keiley and tell them Kirk recommended you!

These guys quoted me $1200 for a repair and service to replace the blower motor on my air…read moreconditioning unit. I paid $420 for the same new replacement part and service from a reputable HVAC service company in the Orlando area. Thanks but no thanks. So glad I didn't get ripped off by using them.

STAY AWAY. Terrible experience. The customer service attempted to charge me $95 for a visit. When I…read moreexplained that they install the unit two years ago and its been broken two times. They did not help me at all. Additionally, they just called me and attempting to my integrity and harrasing me with a lawsuit. Instead of provide me with a customer service they accussing me and make me fell sick. All this because I called them to get fix what they did wrong since the beginning. They lied to me over the phone. This company should be penalized for that. HELP!!!

Love these guys! Super professional, careful with furniture, walls, flooring, etc. Most…read moreimportantly the process worked! We were getting black bits of something (insulation?) distributed throughout the house. No longer! They also arrived on time and completely cleaned up after themselves, even replacing the child safety caps on the receptacles.

Super communication. Returned my call in ten minutes. Came out the same day in the rain. Cleaned…read moreout my dryer vent and my dryer. Super service.

Repaired leaking AC coil for a lot less than our regular AC company quoted. John and his crew are…read morenow my go-to AC repair and maintenance company!

Fantastic service, called Easter Sunday afternoon was at our house first thing Monday morning. Was…read moreexpecting to pay double the amount that I did, also very helpful info so this situation doesn't repeat itself. Thank you very much John.