In the midst of COVID 19 it was so wonderful for the plumber to arrive this morning at my house wearing a mask and covers on his shoes. With a husband who suffers from heart failure this was assuring to me. The work was great and I'm so thankful for their help. Ryan was so courteous. read more

I just had a septic pump replaced at my house. After the crew announced the job complete and post payment, I inspected the area of my property where the job was completed. It was then I discovered that the crew broke a memorial stepping stone for my beloved deceased dachshund Strudel. The crew did not tell me about the bad news. They just discarded the memorial off to the side in the grass like trash! I called the company to complain and was transferred to an "owner" who was rude, unprofessional, unconcerned, and decided to scold me for having a memorial stone where the crew did work. Seriously, this is my property and I happened to try and decorate the area adjacent to an ugly septic mound with potted plants and stepping stones. Of course the crew did not perfectly put my decorations back, but that's not what I care about. They broke my property, a simple but special stepping stone, did not notify me, left and then their owner scolded me for having the property where I placed it a few years ago, and scolded me for thinking I had a right to place it there! He never offered to replace the property which is what I would expect the owner of a company to do and at least care that his crew damaged personal property while making a repair. It was a simple paw print stepping stone, but I guess maybe Tropical Plumbing does not care about personal property of their customers while they perform work. DO NOT HIRE THIS COMPANY. They will wreck your stuff and blame you for having that stuff! It could have easily been picked up and placed to the side and then placed back...not shattered and thrown in the grass without anyone telling me. SHAME ON THIS BUSINESS!!!! I WILL NEVER CALL THEM AGAI read more

Tropical Plumbing - My broken memorial to my beloved Strudel that Tropical Plumbing broke and cared less about. - Plumbing Near Me - Orlando, Florida

Having all of our toilet flanges replaced by a reputable plumber and finding out Tropical installed every toilet in our house without bolting the flange to the floor. $1200 in plumbing fixes later by said reputable plumber, thanks Tropical Plumbing, for wasting our money and installing our toilets improperly. read more

Subject: Complaint Regarding Damage to My Property from Septic Tank Service Dear Tropical Plumbing, I am writing to express my dissatisfaction with the recent service provided by your company at my property in Christmas, Florida. When your team came to work on my septic tank, Lynette mentioned that I had given permission for your crew to drive across my yard. While I may have allowed some access, I did not expect the damage that has resulted from the heavy tank being driven from one side of my property to the other side of my property my multiple times. I have over 3 acres, so it pretty much fills up one side of my front yard to the other side of my front yard . The tank was apparently so heavy that your crew had to unload the waste elsewhere after already driving onto my property once before returning and driving across my yard again. As a result, there are now four large and noticeable marks in my yard. These areas are not only unsightly, but they also create significant challenges for me when I mow my lawn. The humps left behind are approximately seven inches high, and I have to slow down considerably--by at least half an hour--each time I cut the grass to carefully navigate over them. This is not to mention the damage it is probably causing my lawnmower which was $6000. I am a single parent, so I do not have a lot of money and I do not have a lot of time. To fix this project alone it would probably be 50+ hours. I reached out to your office to ask if someone could come back and level the yard, but Lynette informed me that this would not be possible. I find this unacceptable. The damage caused by your equipment has affected the usability and appearance of my property, and I believe it is your responsibility to address this issue. She said having another vehicle come out to fix it would just create more of a problem. There does not need to be a vehicle that comes out to fix it. People can come out and put down soil and fix it with rakes and shovels. Ironically, during a recent service call for my lawnmower, the technician from the company where I purchased the equipment in Oviedo was shocked at the condition of my yard and could not believe a company would leave it in this state. Others who have seen the damage have also expressed astonishment. I also hope that when my lawnmower has its next check up that they don't report anything due to this situation. I would appreciate it if you could reconsider your position and send someone to rectify this problem as soon as possible. Please let me know how we can move forward to resolve this issue. I can't figure out how to get the picture attached, but you can check Google reviews. I have more photos if needed and video. Sincerely, Mary Seals-Kidd read more

We called Tropical Plumbing from a referral from Winter Park water and sewage. Vinny came over and checked out our situation and gave us his best advice. He returned a couple days later and checked our system and determined what we needed, and fixed the problem. He showed us the condition of our pipes, and informed us they do not need to be replaced. He got us all fixed up and back in business with our kitchen. Thank you very much for your prompt response and professionalism... Two thumbs up.... read more

Always great service, fair price and respectful employees! I recommend them to everyone in East Orlando!

They were chosen by my contractor to do the complete job on my new house. I've had nothing but problems. For one they are overpriced and now that I need to have my refrigerator line moved before the drywall hangs, they keep ignoring our request after several phone calls and emails. read more

very helpful, knowledgeable, and first class customer service. went in for simple parts and very quick and efficient for getting the parts we needed and was at a good price read more

What an awesome group of people! I called at 8:00 am on Friday 11/2 for help with a clogged toilet. I was told by Casey that one of their technicians, Leo, would be in Wedgefield today and that they would have him give me a call. Not 45 minutes later, my doorbell rings and there's Leo! It took him about 15 minutes to correct the problem, Leo was very professional and personable. A genuinely nice young man. Casey in the office was equally as professional and pleasant. The cost of the repair was reasonable. Cheaper than me trying to do it myself! It was truly a pleasure doing business with these folks. I recommend them highly! read more

Terrible service, they should fix a tub faucet, put gray epoxy all around it and charged $120 for that. When I called and asked them to come back and fix that again, someone came to my house, looked at the issue, said would have to make a call outside and simply left. When I called again to follow up and said I would like to solve it before posting a Google review, I heard "do whatever you want"... I really don't recommend. read more

I called the office of Tropical Plumbing & Septic on Thursday, 2/10/22 a nice lady answered the phone. It was great to actually speak to an actual person in the office. She was very professional and she got me scheduled for a Septic Tank Pump Out on 2/14/22 between the hours of 8:00AM - 10:00AM. I was told Chuck would call to let me know when he was on his way. She was also upfront about the estimated cost (depending on the size of our septic tank). He held true to what I was told and he called me at around 7:20ish on 2/14/22 to let me know he was on his way to our home. He was very professional and nice. He pumped our standard size septic tank out and the job was completed by 8:00AM!! The cost was very reasonable as well for the pump out service. I would recommend Tropical Plumbing and Septic for all of your plumbing and septic needs. I am a very happy customer and will continue to use them in the future. read more

We called Tropical Plumbing when we had a sewer line blockage. They were very responsive to our situation, came as soon as possible, and were able to successfully dislodge the material! From the office folks to the plumbers who came to our house, I was very impressed! Everyone was very, professional, competent, and pleasant to interact with. Tropical plumbing treated us respectfully, appropriately explained everything they were doing, and cleaned up after themselves. They are my plumbers now! read more

WARNING: Do not use Tropical Plumbing!!! We made the mistake of hiring this "Christian" company to plumb our new build and it has been nothing but a nightmare. This nightmare began 5 years ago and we are still living with it. The list is so long, I gave them a 14 page report with pictures and they refused to finish the job. We have loose pipes and a septic system that is over the property line of our neighbor. We have been more than patient in trying to resolve issues with these people and the owner continues to point the finger at everyone else claiming it's not his fault. Hire anyone else but Tropical. read more

I have had several projects done by this company and they are truly the best! They did the plumbing for my new addition and many other jobs like hooking up appliances, installing a bidet, sinks, etc. They are on time, professional, and reasonably priced. The owners are great people and so is their staff. I have recommended them time and time again. I wouldn't trust anyone else! read more

Would not recommend this company to anyone. Either to have them do work for you or to be employed by them. Their equipment is worn out and only works half the time. There employees are not very friendly nor do they have clean uniforms. If you call them that. Just a nasty company that is out for your money and goes through employees like water. read more