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    Master Works

    5.0 (6 reviews)
    Closed • 8:30 am - 5:00 pm

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    Vortechs is simply the best. Joe is hands on in his company, his work is amazing, you will not…read morefind a more honest person/company to deal with out there. We have used Vortechs for years and they can expect us to be customers forever. Thank you Joe.

    I have used Vortechs for 10 years (with monthly warranty plan) . It is with deep regret that I am…read morewriting this review, but a recent shift to an aggressive tiered pricing strategy has forced me to find a new HVAC technician. On 4.21.26 a coil failed on my 4 ton (est.) Goodman AC. Joe presented a tiered verbal quote for a coil replacement from his tablet. This ranged from $10K to $4K. The bill as provided was: HL5A - BAND-AID - Heat Transfer Media Coil System Rejuvenation. Job #201994583. Total cost: $4195. This came with a 30 day warranty. No part number referenced. On 8.10.26 the other AC unit stopped working. This is a 3.5 ton (est) Carrier unit Joe installed almost 10 years ago. This was job# 201994682. This was still under a full manufacturer parts warranty. Joe charged $129.95 for the visit and $600 to isolate the leak. Joe offered to waive these charges if I authorized the repair immediately. The verbal tiered quote was offered to us again this time starting at $11900 for the top tier repair with a bottom quote of $5500 (band aid). There was no reference that there would be no charge for the hardware and this was only for labor and refrigerant given the warranty. The quotes from top tier to bottom tier appeared to be out of line. Because I declined to agree immediately, the $729 charge was billed. I brought in an independent HVAC technician for an opinion. He confirmed the issue and charged $1550 for labor and refrigerant and replaced the coil. I've cancelled my warranty plan and will not use this company again.

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    Two years ago (2022) in the middle of summer, my A/C just stopped working. I felt like I had been…read moreovercharged by the previous company I had used, so I looked for a new place. Unfortunately, the issue was a defective coil and, although it was covered by my warranty (I replaced the unit in 2017), it was still a bit of a pricey fix and took over a month because the part had to be manufactured. Keiley was super helpful and kept me updated throughout the process, and I decided to get a preventative maintenance agreement for twice a year service because I didn't want anything like this to happen again. We have had several service visits, including one to our new house right after we moved. I believe the technician Javier has come to every one of the visits, and he is extremely professional and really goes above and beyond. There was an issue right after we moved in (because I installed the thermostat - badly) and even though I believe it was slightly out of the scope of his job, Javier took the time to help me fix my mistakes.

    Absolutely the best air conditioning service around! I really lucked out when I called them. They…read morewere my go-to air service for about 2 years before I moved out of my place. They're so friendly, reliable and offer great service at a reasonable price. If you're looking at the market, then look no further! Ask for Keiley and tell them Kirk recommended you!

    Master Works - hvac - Updated October 2026

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