I had John come in to do a tap installation in my bathroom and kitchen. He was quick to respond to…read moremy Yelp request for a quote (on a Sunday). His prices were also better than the other plumbers who responded to my quote request. It turned out that the kitchen tap I purchased would not fit (I had a feeling it was not going to work). He removed the old kitchen tap, which was what I was having trouble with, and gave me some tips on how to install the new tap once I found one that fit. He then installed the bathroom tap and provided some other advice relating to the bathroom sink. He did not charge me for the kitchen tap installation. I found a kitchen tap that fit, and it is now installed and working great thanks to John. I will call him if I need any plumbing in the future. I recommend John L Plumbing and Drain Cleaning for your plumbing needs.

Contracted John Aug 2022 for a toilet and shut off valve installation. Responded quickly to my…read morephone message asking for a quotation. Once contracted, he showed up on time, reviewed the situation thoroughly and answered my questions before beginning, and then completed the work on budget. Nice guy, very thorough

I've been waiting a month for parts and service they said would be a 3-5 day turnaround I called to…read morecheck the status and was told there's nothing on order and no notes from any technicians I escalated the call and was told by a manager tomorrow tomorrow THIS HAS GONE ON FOR A MONTH they tell me tomorrow EVERY DAY they promise service and do not deliver don't use this company they are horrible they have no problem billing you while not providing any service or solutions to your issues ABSOLUTE JUNK STAY AWAY

Andrew Padacz is amazing this man went above and beyond to help me with my issues when nobody else…read morewould and his service is unmatched i wish everyone took pride in there work like he does & was as good as him .

I called Comfort Plus because I was smelling gas from the fireplace I purchased from them in 2012…read more He took my fireplace apart and found a slim, small piece of foam in it. Since I know I didn't take it apart I can only speculate it was there from the time it was installed. When putting things back in place, I noticed that the plate that covers the hole in the wall was about 1" from the wall. He told me "It was he best he could do". He put the rest of the fireplace together & turned it on. I told him that I could still smell gas. He said that it wasn't as bad as when he got there and that it should go away. It didn't and for this *Professional job* I paid $408.16. I called Comfort Plus a few days later to tell them I could still smell Gas and was told by a woman that she had gone over the work order and "It was the best they could do". So, I was living in an unsafe house and that didn't matter to them. I turned the gas off and called another company on December 4th. He came the same day. Ali could smell the gas as soon as he turned it on. Thought it might be a cracked burner and, therefore, the gas fireplace had to be replaced. I was told by Comfort Plus and another company in Waterloo that a new unit would cost $3900, However, I was able to buy a new one from this gentleman for $2400 + tax, installed. It was installed the following week. Now that's was I call excellent customer service. I tried to get some money back from Comfort Plus because they did not fix the problem and was told by the woman that she had talked to the owner and "they did not feel that they had to return anything". So, to anyone reading this - make sure you check out the company you call for help. Even though you have dealt with them in the past, people and companies do change and NOT ALWAYS FOR THE BEST. If I could give them less than 1 star I would, Probably minus 5 (-5) stars would be more suitable. Diane M, Cambridge, Ont.

I don't know where to begin with this company. First off it took at least 2 weeks for me to be…read moreapproved for a water tank. I don't understand why I wanted to buy one out instead of renting as I have never had a problem with reliance. Once they came to install something spilled downstairs and I believe it was old paint so we cleaned it all up and aired out the house. They came back after lunch to start the water tank and left said it would take a couple hours for water to get hot. Waited and it was still cold. Called them back and they came and said because the paint had a smell in the basement it killed the sensor we need a new one. Then they say oh and by the way you have to pay couple hundred dollars for the new sensor but we won't charge you service charge to come by. My husband was livid and said no. They shouldn't have started the water heater if they knew it still smelled like paint. So I have been paying 38 monthly and have no water and they haven't called or said anything. They just want your money. Then my furnace motor wasn't working so they said you should buy an new furnace even though it's not even 10 years old or they could fix it for 600. My husband said no and he got a fan motor for free at recycling and installed it himself for free. The gentleman seen my review on google and called me why I gave him a bad review. I explained and he said he would see if he could get me the sensor and I am still waiting to see if he is a man if his word. I will let you know. But from what I have seen so far I would stay far far away from this company. If I could give them a 0 review I would

Thank you Enercare for the the new furnace, air conditioner, tank less water heater and water…read moresoftener you installed in my home you have made my home safer and more secure to live in. Thank you Austin Jose for selling me them and with the ease of explanation of their use and for seeing the installations to their completion I am truly thankful. Thank you Punjab for the installation of the Hvac system and tank less water heater and Arjo for the water softener they were experts in their installations. I would recommend Enercare for all your home services and needs they are the best you will not be disappointed!!!

Russ Cunningham came out to service our air conditioner unit that had quit working. After careful…read moreinspection it was determined that the 20 year old unit was unrepairable. He explained numerous options to me and set up an appointment for a consultation for a new unit. I would highly recommend this company and Russ again.

this company is garbage mostly our heat vent fall down air conditioner breaks down 4 times in 2…read moreyears. He installed a new AC in less than 2 years ago. The owner named Ali is not answering the phone. Do not hire this Ali guy.

Ali, the owner of the store, is definitely the one with the problem. It's not just his character,…read moreit's his attitude. He takes your deposit, he's gonna flip out. Even if the product is found to be defective, he will tell you in a bad manner that he does not have any warranty. He won't answer any of your calls. DO NOT SEE good reviews as they are absolutely fake. Please read the bad reviews. You will understand. Be sure to avoid this store. Ali does not respect women, has no credibility and faith he will never succeed. The shop will bankrupt sooner or later.

TRH showed up within hours of calling (when others didn't). The plumber was knowledgeable and…read morefriendly and took time to answer all our questions. She went above and beyond by doing a thorough analysis of the root cause of the problem and, after doing a great job of fixing it, left us with some good suggestions for further improvements. The cost of the visit was very competitive. We will definitely use TRH again.