I had to get a new driving license & they were my first pick. The location is convenient in…read moredowntown Cochrane, with lots of parking. I also appreciate that they are open Saturday. There is not a lot of seating and I have seen 'standing room only' more than once. The chairs are hard and not very comfortable, but functional nonetheless. I have found the staff to be friendly, which is very important to me. However, be aware that they have a surcharge if you want to pay by credit card, which has influenced my decision to shop elsewhere in the past. This time, I was walked through my options, received clear instruction and had a smooth experience. I would recommend this business and will return when I have need.

Not my first time here and definitely not the last…read more I used to go for registry services in Calgary on my way to or from work but appreciate the short lines, fast and friendly service in Cochrane.

Went in today to exchange my out-of-province driver's license for an Alberta one. The staff there…read morewas very professional and efficient; I was in and out in a short amount of time and was very pleased with how it all went. Particularly, I was happy to see that they were actively cleaning and disinfecting as they went about the business and were managing the line up well. With the COVID-19 still going about, it was clear that they were taking things seriously while still ensuring a good customer experience.

I toke my road test here and felt very comfortable. The people at the front where welcoming and…read morecalming which was very helpful because it's a stressful to take the road test.The examiner was amazing and went through things I should work on once my test was done. I appreciated the time he spent with me to help my driving in the future.

I had to renew my car registration today and the lady who attended my paperwork was so…read moreaccommodating and my husband and I were so impressed with her words of advise from bill of sale to car insurance, car registration. Thanks to this Filipino lady. She works well with pride and professional ethics

they never pick up the phone and they don't call back even if you leave a message and I called at a…read morenon-busy time and when I went in there was basically nobody so they just ignore calls

Renewed 2 vehicles and my drivers license. Even though they are often busy they are very efficient…read moreand move folks through pretty quickly. I need a medical with my class 2 and motorcycle and because of age. My Dr. Had neglected to check off the MC part so the clerk called them and got a proper one faxed while I waited. Took very little time and I left satisfied. My experience there is that all the clerks are pretty helpful and knowledgeable.

It doesn't matter how well you drive; you will conveniently "fail" the first road test and get…read morereferred to "good" driving teacher . Creative business strategy and connections on both ends. It's clever. Find another place to take the test if you don't have money to waste.

I needed some information regarding costs associated with getting my class 6 and how long I need to…read morewait before I can get an appointment for the road test, these people don't ever answer their telephone, what's the point in having a telephone number if you don't answer it?

Warning hours of operation are not what they say, I arrived…read moretoday at 535 after trying to log in to their advertised jump the line on their website,nothing found,so call for instructions no answer,drove to location to sign in - Jump the line service at the location.computer stated not available,so I ask to speak to manager were they refused to fit me in as they were busy and may have to work after 6 pm so they not taking any more customers.I am very dissatisfied with them sending me away at 538 pm when they advertise open until 6.I will never visit here again

Let's get this out of the way: no one comes to these places for fun and the rates always feel…read moreexorbitant. Ok, that being said: this is one of the better ones. The decor is fascinating and that is important when your butt is glued to a chair for the duration. Immediately get a number from the red dispenser on the right. Ideally someone would tell you that when you arrive - but if not - understanding will dawn as numbers are called :P This place is BUSY with a myriad of services, and I did notice them make a visible effort to track 'who's on first'. More importantly, the people I dealt with were knowledgeable and efficient (and kind). Load your phone with a good game before you come, make sure you have all your paperwork, a treasure chest of gold, and a delicious coffee :P

They moved the guy said 2 years ago but all information on the internet and under Beddington…read moreRegistry still shows their old address. Pretty poor service and why is the Province not fining them for not updating their records.

Attention: Business Owner!!…read more This is Jacob Tremblay. I was in last week to get some registrations done and seen two clerks literally being very unprofessional, fighting and screaming at each other in front of everyone. One of them I believe is the supervisor or manager there since I have dealt with her previously, (She is tall, short hair and wears glasses). The other one I believe could be new she had long blond hair. It was an actual "cat fight" in this business place. There was a lady that came in from the back room and said something to both of them. I just wanted to mention this was a very poor side of professionalism on both their ends. Dear Business owner: Please make sure you have the right people representing your business. I have seen different kinds of business and government places, therefore, I can say I have enough experience to allow myself to deliver this important and sensitive matter to yourself. At last, I would like to mention that the service at A Plus Registry is indeed good and this is just a piece of information to the Business Owner. If you have any questions please do not hesitate to contact me at Jtremblay979@gmail.com Thank you, Yours Sincerely.

REALLY slow.. 40 minutes before they called my number, then the clerk walked away, and didn't come…read moreback. Other employees were unfriendly and impatient.. complete overall inefficiency. So I left in utter frustration, and went up to Crowfoot Plates, where I had a seamless (and friendly) experience.. I was in and out of Crowfoot in 16 minutes, and that was with a line up!

Horrible woman behind the counter, who seems to be a sociopath, with zero empathy for customers…read more Should never be allowed to work in a customer-facing job. She thinks that customers are a nuisance and if her eyes behind her little glasses could spit fire, I think she would do so. I am never going back there, and the sad thing is that this lack of service could easily be avoided. I went to the Marda Loop Registry and everyone there is very kind and helpful.

Heads up for anyone booking a drivers' exam, the online portal for drivers' license bookings says…read moreto arrive 30min before the test, with the earliest slot being 9:00, but the registry opens at 9:00. I arrived at 8:30am for my 9:00am slot. The email you get emphasizes the importance of punctuality. By following this direction, I was apparently needlessly early. Staff got there around 8:45, which was fine, but I think either the email or booking system needs to be adjusted--for example, the first slot could be placed at 9:15 or 9:30. This would probably be better for staff too. This created a sense of confusion before the test (wondering if they had received my booking or the test would make me late getting back to work), and also wasted my friend's time who had taken the time to get up early and come with me. I also got hit with an extra charge for using my credit card when renewing my registration on an earlier day. Staff/examiners are overall polite. I've lived in provinces where the registries are not privatized, and have found the service to be more organized with more transparent pricing.

I went there for insurance, car and house some months ago. Told I must join, so did that. Spent…read morethree visits supplying information, got an appointment to sign insurance papers, went for the appointment, the agent had scheduled it for his day off. Complained, and was told the insurance manager would phone me, but it never happened. Was told when I went back, to buy insurance elsewhere. Went in to complain to the manager of that location and was told she wasn't there that day but she would call. Never happened. Went there today to but a license plate for a vehicle I had just purchased, and now there is no lineup like there used to be, but was told to register and sit in the waiting room where people had been waiting for better than 20 minutes just to talk to someone. In my opinion, this location has reached bottom and has started to dig.

Came here because they informed me of one thing I did not know which is that even though I have…read morealberta Health Care that in fact only covers in Alberta so even if you are travelling within Canada you should still get health care to cover you for wherever you are going in Canada. Therefore, when I went on my vacation to Prince Edward Island I went here to get my health coverage. Also with the AMA membership we got free travel information such as road maps.