Sent a Yelp inquiry late on a Saturday, and Pat replied almost immediately. We spoke and he…read moreoffered impartial advice over the phone with a balanced and pragmatic view. He actually advised I don't take any action on my repair and talked me through how I could check it myself. Very impressed!

Updating my review because I had another great experience with Pat! This time it was a leaking…read morefaucet on a Sunday night. I messaged and got a quick response asking me to give him a call. Within a minute, he walked me through the fix over the phone--problem solved. I'm so appreciative that he consistently puts customer service first and takes the time to help without immediately jumping to a service call. Truly above and beyond! Original review: I messaged Drain-EEZ Plumbing about my broken disposal on a Sunday morning, hoping they could provide a quote for the fix. Instead, I got a prompt reply from Pat offering to first try to help me over the phone. I gave him a call and he walked me through what he correctly expected to be a quick fix I could do on my own. He saved me the cost of a visit and taught me a new skill - can't thank him enough for the great customer service!

I found them right here on Yelp when I had a unique issue of a pipe getting damaged and crushed…read morewhich caused a sinkhole to open up. This has been a pain for me for over 6 months. After negotiation with my neighbors and the utility company, I was ready to move forward. They offered a free estimate and the guy they sent was outstanding and explained to my neighbor and I what needed to be done (Jesus). They quoted me a very fair price and showed ultimate patience while I collected the money. Once I called them, they were ready to start the next day! They sent Marcelo and Diego and both of them did an outstanding job keeping me in the loop and fixing and filling my hole. I also greatly appreciate how clean they left the back area. There was a little bit of confusion with the hydro jetting, but Marcelo was able to work through it and provided some of the best service I have ever gotten from a repair company. I am glad that Yelp steered me to this place. They were very nice, very good, and kept me in the loop the whole time. I really appreciated them sending me texts of what the workers look like and their names. Thank you to Jesus, Diego, and Marcelo!

I contacted J Sewer and Drain Plumbing with a clogged drain issue and they responded within 24…read morehours. Jose M. was on time and was experienced, knowledgeable, and very friendly. He explained his findings clearly in layman's terms, which gave me great confidence in his ability to fix my slow kitchen drain, and he offered helpful recommendations on other plumbing issues as well. He worked carefully and cleaned up thoroughly after the job was done. Jose M. did a great job and I highly recommend him as a drain specialist. I did find that J Sewer and Drain to be overpriced for the job that was done. However, they do offer a 10% senior discount which helped reduce the cost.

During the Fourth of July weekend, the couple residing in my rental unit departed for a vacation,…read moregranting me permission to enter their home for preventive maintenance. Upon inspection, I discovered that the water heater was not functioning, as there was no hot water available in the unit. To address this issue, I contacted the RHEEM customer service number displayed on the water heater. A technician promptly returned my call and attempted to guide me through various troubleshooting steps to reignite the unit; however, these efforts proved unsuccessful. The technician ultimately suggested that a specific component had likely malfunctioned and provided me with a list of certified Rheem technicians in the Chicago area. Unfortunately, the Rheem technician I reached out to from that list did not respond to my inquiries. I have had great luck with businesses on Yelp that received a large number of favorable reviews over a long period of time. For that reason, I decided to contact Fast Plumbing 247. I was fortunate to speak with a plumber named Mac, who returned my call within a matter of minutes. He requested that I send him photographs of the water heater's model number and the unit itself. After reviewing the images, Matt promptly called me back and provided clear, step-by-step instructions on how to restore the water heater to working order. Remarkably, his guidance proved effective, and I was able to resolve the issue. Once again, the unit has hot water. What truly stood out during my interaction with Mac was not only his willingness to share his technical knowledge but also his remarkable patience. I struggle with even simple tasks of this nature, and Mac's calm demeanor made the process significantly easier. He meticulously explained how to remove the guard to access the pilot light window, advised me on the best positioning to view this awkwardly placed window, and guided me through the steps to relight the pilot light and restore the water heater's functionality. Thanks to Matt's expertise, I am able to enjoy the holiday weekend without further complications. Based on this experience with Mac, it is evident that the plumbers at Fast Plumbing 247 are not only responsive and technically skilled but also honest in their dealings. I fully intend to rely on their services for any future plumbing needs and wholeheartedly recommend this company to others.

Jim and Mac provided outstanding service from start to finish. Arrived right on time, explained the…read moretankless water heater installation clearly, and completed the job cleanly and efficiently. Highly recommend!

This was the best decision I've ever done. I used them to fit an ice cube machine- they were quick…read moreand it was so easy to get it done. Couldn't be happier with the decision. They were reasonably priced and very efficient

Great Service! I…read moreused the project request here on Yelp and the business reached out to schedule the service. Today the tech came out and serviced the refrigerator, stove and checked washing machine seals. He noticed the ducts needed cleaning so we have that scheduled once the parts come in for the other appliance. Tech was very knowledgeable and personable. Highly recommend this business. Pricing was affordable.

Quick same day service for the second time, quickly found & fixed the problem without replacing the…read moreunit. No hassles, good price. Would hire them again.

I was referred to Chicago HVAC by my neighbor who had great things to say! I called to schedule an…read moreHVAC maintenance, and service was friendly and efficient. I needed some repairs in my furnace, which Orlando just came out to do. He was communicative, professional, and so helpful. He was so thorough and explained everything so well. I highly recommend this company given the fair pricing and excellent service!

Called Preferred for an AC issue. They came on time and communication clearly throughout the…read moreprocess. They recommended a part change rather than pushing for more services, which shows they want to do what's best for the customer. AC issue is fixed. air is blowing nice and cool. Would definitely recommend this group!!

I arranged routine thermostat maintenance ahead of the winter season, and the technician was…read morecourteous, thorough, and clear in their explanations. They didn't try to upsell me, but offered a few general recommendations to consider down the line. I've worked with Preferred Comfort Heating in years past, and the consistency of their service is why I continue to choose them.

We've been using Sound Plumbing for many years and simply wouldn't call anyone else. We have a 140…read moreyr old house and with it comes many problems. Once when we were away on winter vacation, had a pipe break in our Chicago freezing temps and gave Kevin, the owner, a call in a panic. He said no problem and he met up with our caretaker and fixed the issue in a flash, saving us from having to come right home. Just today, his guys Lance and Josh came to the house to troubleshoot a leak in the basement to find it was coming from a bidet toilet on the floor above it. Complicated? Yes. But not so much that these experts coudn't solve the issue and fix us right up in short order. Obviously, we can enthusiastically recommend Sound Plumbing and congratulate our wisdom in finding such a great resource, not only competent but trustworthy and reliable. That's worth a bundle!

After the initial response via text they ghosted me. How they handle new requests is not good…read moreenough.

My kitchen faucet lost an extreme amount of cold water pressure and I was at a tiny trickle…read more Thinking it was the faucet itself, tried to fix that and still had no pressure. I made several calls to local plumbers and one attempted to diagnose the problem without actually coming to my home to see, another promised to come out after I made an appointment and they completely flaked, and another declined to come out due to their schedule. I made one last effort to get someone and found Adalberto's Chicago Plumbing listing. I was a little apprehensive given he only had two previous reviews, but they were at least 5 stars. Gave him a call and he came out RIGHT AWAY. He worked so hard to clear what was apparently a sediment blockage in my water pipe. The first two times, nothing was able to clear, and he decided the best course would be to locate the blockage and replace the affected section. He was in and out with his colleague in about 2 hours. They found the issue very fast, got the work done wonderfully, and closed up the wall for us. His pricing was very reasonable and I am just SO EXTREMELY thankful for his help. Imagine trying to wash pots and pans in a trickle of cool water without scalding yourself with the better hot water pressure. The work was completed and he showed me how great the pressure is now. I'm in homemaking heaven. I can finally get back to washing normally. I highly recommend Adalberto and his team. His pricing was so fair, his knowledge and work impressive, and he is licensed, bonded and insured.

They repaired a water heater for me that many others were saying simply needed to be replaced…read more Really appreciated them digging in and diagnosing a very easy solution rather than easily just suggesting a complete replacement. Saved me thousands of dollars and because of their honesty I would absolutely use them again.

These guys were amazing. Came out quickly, and gave a second opinion on our sump pump issue that…read moreturned out to be the right, much less expensive fix vs full replacement. Trustworthy, honest, and fast!

Andres replaced a hot water heater for us. He offered a good price, installation was done well, and…read morehe was on time. Would definitely recommend.

There is no "grade inflation" here. Goode Plumbing truly merits a 5 star rating. Having used Goode…read morefor a wide range of plumbing projects and repairs over the years, I am a repeat customer and know the company very well. First and foremost, they are honest about the issue and the pricing. I never feel like they are trying to put one over on me. They convey what needs to be done in simple English that someone outside the industry like me would understand. If it's a service call that required only a quick fix, they may not even charge you. Second, they are very responsive, organized, and friendly. They have enough resources and manpower to tackle the same day for routine repairs and troublefixes. Third, what they repair and install is top of the line quality and craftmanship. Even if they were to lower their standards, you still wouldn't be able to find better plumbers in Chicago.

It's been a while (2022), but they came out to look at a leak with one of our water heaters. They…read morefound multiple issues and said the equipment was too old and they needed to replace both of them. They quoted us $5k and some additional cost to check the HVAC while they were there. The HVAC check seemed like everything was fine, but they used it as a sales op to try and sell me new furnace and humidifier, which was working fine at the time (and continues to function 4 years later). Thankfully their 1-year VIP service was the most valuable part of it, because one of the joins for the new water heaters started leaking again almost 12 months later. However, when they came out, they couldn't get the water main to close in our unit, so they quoted me to replace it as an additional cost instead. We said no, and gradually loosened the water main valve to the point where we could get it to close. We believe it was debris from the water main for the building being shut off multiple times for other work recently. Once we resolved that issue, we were able to get them to actually repair their failing original work at no cost. Not sure I would recommend.