My clothes washer was leaking and could not figure out where the leak was coming from. I called 3…read moreplaces including Rizik Solutions. Lou was the only one to acknowledge my call. Although he was off the day I called, he texted and asked if I still needed help. He came the next day within 15 minutes of the time he said he would be at my house, and after a bit a checking, diagnosed the problem. I would have never figured it out on my own. He came back when the part came in and installed it. Additionally, he showed me exactly what he was doing, discussed washers, appliances, and used the time to teach me a few things about clothes washers and their maintenance that I was unaware of. It is difficult to find someone these days to find someone like Lou that is good at what they do and provides a competent service at a reasonable price. Although I hope to never need an appliance repair again, I know, deep down I will. Lou will be my first and only call. He is very friendly, knowledgeable, through, responsive, and looks after his customers.

Very quick response to fix clogged drain on freezer of refrigerator. It took him exactly one hour…read more He knew exactly what he was doing. He told me up front what it would cost and did i want to go ahead with it. The charge was $350.00 which seemed expensive but since i had not called around for prices snd since he has great reviews i went ahead with it. So the service was great and i no longer have water leaking onto my hardwood floors He responded to my review and said I was incorrect on the charge! I was not incorrect! It was $395.00! I was wrong and he is correct! The charge was $350.00. So, I hope this takes care of the correction. I am getting help and being sent in circles so not sure this will resolve the issue of my mistake

Stan recently helped us with our leaking washing machine…read more He gave an accurate estimate, and he's honest about whether something is worth repairing or should be replaced. It's easy to tell he has a lot of knowledge and experience with a variety of appliances. I really appreciated how he stayed in contact with us, so there was never any uncertainty about scheduled times or costs.

I need to add my own experience with Stan to the reviews found here. I first contacted Stan in July…read more2020 to do a dishwasher repair. He was prompt in responding by text, even if his all-caps text style is a little weird--not a big deal. I paid Stan the $99 fee to visit my house, and he informed me that the dishwasher would be more costly to repair than the unit was worth. He agreed to help find a replacement unit and install it, and the cost of that came to $603 for what was ultimately a bottom-shelf HotPoint dishwasher, which included the installation. I was just glad to have a new and functioning dishwasher, so this was all fine with me. Here is the reason for my negative review: my very new, less than a year old dishwasher keeps on leaking, and I have now had to have multiple service visits in the last six months to fix it. The service people showed me how the leaks have been due to faulty installation--first because the unit was not level when installed, and second because it was installed too close to the cabinetry which prevents the door from shutting all the way resulting in--you guessed it--a leak! So I am now in the same position as I was in last year: with a leaky dishwasher, and nearly $1,000 poorer. Thanks a lot, Stan. Maybe he provides a fine and reliable service for repair work. Maybe. But I wouldn't take the risk. There are plenty of other excellent repair services in Durham who can do the job for you. Don't go with Stan, and end up in the same position I find myself in.

The team here is very professional and responded to our quote right away. Alex took care of our…read moreissue quickly and got our dishwasher working again. Definitely worth what we paid - a great value!

Alec was knowledgeable and was honest about what he could and couldn't help with. Didn't promise to…read morefix something he wasn't certain her could fix.

Hired to replace an aging HVAC and all existing ductwork. While the price wasn't the lowest, the…read morequality of work was. The unit was not sealed properly, nor the new ducts. Water was flowing into the ducts during heavy rain. Used a flex gas line to the unit (not at all allowed by code), and never registered the warranty. All this for $7000+. When called to come back and correct the issues, I was met with excuses and ultimately Chris stopped responding. I contemplated sueing but decided to not waste my time. I had to spend more than $2000 to get everything corrected by another company.

RTP Property Management was great. He was on time, efficient, and reasonably priced. When the…read morereplacement part wasn't working, he came right back and took care of the problem. I will happily contact him with my future appliance repairs.

Scott is the nicest person ever, incredibly thorough and knowledgeable! He worked on our dryer and…read moreknew exactly what to do, thank you again!

So, your stove died. No biggie, you think. It's under warranty, you think. Surely, the…read morecontracted repair dude can come out and see you sometime before hell freezes over. Noooooope. I managed to luck out and was eventually connected with Scott Gentry. Instead of coming out late next week like the previous repair guy promised, Scott came out same day. By same day I mean "5 minutes after calling to check my availability. Not only that, he was able to fix my stove lickity split. Thanks, Scott! Hopefully my other appliances don't crap out anytime soon but, if they do, I know who to call!

Good work by Habib…read more He had my dryer fixed in no time. Good customer service and was knowledgeable. Would recommend this company and will use them again.

The technician was knowledgeable and competent. He repaired my Samsung refrigerator temperature…read moreissue.

Appliances will eventually fail and never during a holiday sale and If I can extend the life of my…read moreappliance for the fraction of a new one then I will do it. Art is my go to repairman for an honest diagnostic and repair and saves me hundreds of dollars. There is also the bonus of supporting a local businesses.

They can not respond dismissively and rudely when I indicate that there may be a leak behind the…read morecondenser. Specifically telling me that I am 1) wrong 2) listening to someone who doesn't know about dryers, because no dryers have condensers. This was after I explicitly said in my request that my dryer was ventless. If they read the request and knew dryers they would have know the dryer had a condenser. I have also contacted LG because they were listed as an authorized repair agent.

Jonathan communicated quickly and an appointment was made in a timely fashion. He was punctual,…read morevery professional, and friendly. He solved our problem with our range quickly and took care not scuffing up our wooden floor. His flat rate was very reasonable considering 4 other businesses said they could not help us. This young man is honest hardworking, very professional and willing to help no matter what the time or day. We highly recommend him for your next project!

In the beginning I thought I found the appliance repair person I would use going forward, but after…read moretwo attempts to fix my washer and me sending a text explaining the continued issue and calling, no response. Cost me $300 for absolutely nothing. VERY disappointing