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Aircon Refrigeration & Air

5.0 (1 review)

Services - Aircon Refrigeration & Air

Appliance repair

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12 years ago

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Carolina Appliance Repair - Stan owner carrolina appliance repair llc.com

Carolina Appliance Repair

(10 reviews)

I need to add my own experience with Stan to the reviews found here. I first contacted Stan in July…read more2020 to do a dishwasher repair. He was prompt in responding by text, even if his all-caps text style is a little weird--not a big deal. I paid Stan the $99 fee to visit my house, and he informed me that the dishwasher would be more costly to repair than the unit was worth. He agreed to help find a replacement unit and install it, and the cost of that came to $603 for what was ultimately a bottom-shelf HotPoint dishwasher, which included the installation. I was just glad to have a new and functioning dishwasher, so this was all fine with me. Here is the reason for my negative review: my very new, less than a year old dishwasher keeps on leaking, and I have now had to have multiple service visits in the last six months to fix it. The service people showed me how the leaks have been due to faulty installation--first because the unit was not level when installed, and second because it was installed too close to the cabinetry which prevents the door from shutting all the way resulting in--you guessed it--a leak! So I am now in the same position as I was in last year: with a leaky dishwasher, and nearly $1,000 poorer. Thanks a lot, Stan. Maybe he provides a fine and reliable service for repair work. Maybe. But I wouldn't take the risk. There are plenty of other excellent repair services in Durham who can do the job for you. Don't go with Stan, and end up in the same position I find myself in.

Stan came out last minute to help me diagnose a leaky refrigerator right before I had to go on a…read moretrip. He was responsive, flexible, and helped me not only diagnose the issue but understand the common failure modes so I had a better handle on diagnosing issues like this in the future. He had a good attention to time / value and was even though the ultimate issue was a faulty liner that would have been too expensive vs. getting a new refrigerator (mine was already 10 years+), he helped address my immediate concerns about stopping the leak and left me with good recommendations.

Aircon Refrigeration & Air - homeappliancerepair - Updated May 2026

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