Great service! Very quick and great job! Highly recommend them. Easy booking and great…read morecommunication.

Gustavo and his team came out on time and conducted their services quickly. He communicated well…read moreabout condition of our dryer as well as vents and advised on timelines for other needs in the future. Really appreciated the help from his team!

Further update- we just learned that we have carbon monoxide circulating from our furnace. The…read moretechnician who ran positive tests for carbon monoxide in multiple ducts throughout the house pointed to a faulty heat exchanger and/or poor installation. He noted that the heat exchanger was set to combusting gas. As I wrote in my last updated review, we became aware of issues with the installation last season when I noticed water pooling on top of our furnace. Another HVAC technician diagnosed the pipes venting the furnace were not sealed. This allowed condensation to escape at multiple joints in the pipe that seeped down and pooled on top of the furnace. When the technician removed the front of the furnace, we found a layer of rust and build up on the bottom interior of the furnace. He said that we are lucky that this didn't come in contact with a nearby circuit panel, but that we should take care of it ASAP. Chicagoland Air Duct reiterated that it was outside their warranty, and further added that they no longer do furnace installation. After speaking with a Goodman Rep about a possibly faulty heat exchanger I was told that the part definitely is covered by the warranty, but that the labor is not. Another HVAC company quoted around $2000 for that labor. I am about to contact Chicagoland Air Duct and ask them to please do the right thing and address this problem. Wish me luck.

Update: We had to dispute the charge with the credit card company and filed a complaint with the…read moreBBB. They lied saying it was "refunded before we complained and it only took a few days". B.S. The last time we spoke to Josh on the phone he had said his boss never put in the request yet. The radio silence. No one answered the phones, no replies to voice messages/emails sent. Save yourself the headache and find a better business. Terrible communication and business practice. They lost out on loyal, repeat customers here. No thank you!

Incredibly quick, efficient and personalized service. They "told me how it is" with regards to the…read morestate of my washer/dryer , and didn't beat around the bush which i appreciated. They also were very transparent about how a more affordable route was just as good as the expensive one. Can't wait to utilize their services again.

My house was covered in a thick dust after their cleaning due to gaping holes in their hoses…read more TERRIBLE and they were rude when I complained DO NOT USE THEM

Have used them three times in past few years. Very good service, reliable, professional. No issues.read more

We have now used Mr. Duct twice for air duct cleaning and both experiences have been wonderful…read more First and foremost, the main office is very communicative and helpful, ensuring you have all the information you need before, day-of, and post cleaning. I greatly appreciated this communication and that I always felt in the loop! I especially appreciated getting an alert a half hour before the cleaners arrived so that I was ready. From the moment the cleaners arrived, they were kind, professional, and efficient. They helped me get everything ready for the cleaning, get the cats put in a secluded space, and got me setup outside for a work call. They were very respectful and willing to work around my work situation. The requested service of air duct cleaning was completed within a timely manner and very thoroughly. A few hours after the cleaning, I can already tell the difference in the air quality! Wonderful job, Mr. Duct! Best of all, Mr. Duct is very reasonably priced for such high quality service. Truly a great value! After working with Mr. Duct twice over the course of several years, and experiencing high quality service at a great value, Mr. Duct has won our confidence! We will definitely be using them again next time we need air duct cleaning!

I was very impressed with the quality of the job that the 2 young men did today! They explained…read moreeverything and I saw each step as they described it- they even cleaned my vent diffusers, cleaned behind the washer and dryer and cleaned out the dryer vent on the roof! I highly recommend them- price was very good !

Professional service all the way around. Prompt and very courteous. Would do business with again.read more

ER Air gave me a very reasonable estimate with the dryer vent cleaning as a complimentary service…read more They were able to accommodate my work schedule and fit me in on a Saturday. They arrived within 30 mins of the 2-hour window and were done in 3 hours. They did an excellent job, and the pictures and videos they showed me of before/after proved how badly I needed this service! I wouldn't hesitate to recommend this company to friends and family (and already texted the contact number to a friend looking to do this service)! Thank you for making this easy!

Super friendly, communicative and prompt in scheduling and completing our dryer vent cleaning…read more Thank you!

I have used them before for a salon and now for my home. Great job of cleaning and reasonable…read moreprice. Thanks again

After this issue we contacted the owner and he refused to answer phones. His employee came to…read moreassess the issue and also said that they caused the problem since the space was not like that prior to the service. The employee tried to resolve the issue, but the owner did not care. We asked for insurance and he would not give it. We contacted the BBB to help with the issue and Ugly Ductling did not respond to them. In order for the place to be in living condition again we had to hire a professional cleaning service. That cost an additional 5k. This company does not care about customers at all. It's a quick in and out job to them. I highly recommend never using them.

I had a very recent vent cleaning with Air Dryer Vent Solutions. They gave an exceptionally good…read moreprice. The woman owner communicating with me was very easy to book with. The professionals that came were polite and courteous. I was even shown where my vent is outside and I was shown pictures of the vent pipe before and after the service. So I am very pleased and ready to book again fir next year and to tell all my friends.

They responded quick on a Sunday and I had it scheduled for the next day at 8:30am. Father/son…read moreteam. Great people. Fair price. Hard workers. Highly recommend!!

Miguel and His team did a great job cleaning out the vent from my second floor dryer unit. He spent…read morehis time to make sure the entire duct was clean, including the exterior lapper. He also made some changes to the duct connection to ensure there would be no event disconnection in the future. He was extremely kind and communicative throughout the day to keep me updated on his arrival time. I plan to use them again later this year when it needs cleaning again. Highly recommend.

We recently bought a new washer and dryer. Smart appliances, don't ya know. Well, the dryer's…read morebeen complaining about the ducts being clogged, so I put out an APB on Yelp for estimates....on a Sunday. Granted, I didn't expect service on a Sunday, but a ballpark estimate should be easy to provide. Imagine my surprise when I got a call from ADMS on a Sunday. He said if it's just the dryer, he could come out today, on his day off, to fix it. And he did! He's a great guy, too. Did a great job. Explained everything. He was very considerate and left the place as clean as it was when he arrived. He's been added to my personal list of recommended companies to use again. Business card filed away for future reference. Thanks, Miguel. Great job. Here are the before and after photos from the outside vent. You be the judge.

Karl was professional, very thorough in his evaluation and clear and concise in sharing his…read morefindings. Shavitz has always been reliable and efficient.

Shavitz is one of the best HVAC companies in Chicago, and I have used many in my 44 years in the…read morecity. I selected them from several quotes to install a completely new HVAC system 3 years ago, not based on price but because of the time they took to analyze our needs, listen to our concerns, and price a system that fit our house, our budget, and our installation space. Today we had a maintenance visit from Karol D. He was thorough, careful, and (as with all service people from Shavitz) took the time to explain everything he did. I've recommended Shavitz to friends, and will continue to do so.