Excellent Service -Extremley knowledgeable technicians, Justin and Jack did a fantastic job in…read moretroubleshooting and getting my older HVAC system back in order. Very honest and fair pricing. THANK YOU DON HOFFACKERS AC AND HEATING!! Dale Kotler Dickerson MD.

We've been working with Hoffacker's since 2018, and the previous owner of our home used them as…read morewell. We've always had a great experience with them! We're part of their membership program, so we get service twice a year, plus faster scheduling if we ever need an emergency visit. Every technician who has come to our home has been friendly, professional, and helpful, and their pricing has always felt fair. It's nice having a company we know we can rely on. Highly recommend!

Great service. Timely, efficient, reasonably priced. They're the best. Left my bathroom cleaner…read morethan when they got there.

Our family has been using Brown's Plumbing for at least 20 years and have always found their work…read moreto be excellent. They're good about getting back to you if you leave a message and scheduling an appointment as soon as they can. We appreciate that they take the time to explain what they see and discuss options to address the problem, and don't try and sell you something you don't need.

Professional install of new outside AC unit at a good price. Good communication during quote and…read moresetting up appointment. Showed up and completed work on time. Cleaned up afterwards and checked to make sure unit worked as expected.

Very poor customer service experience. Reached out to obtain an updated quote and was told they…read morewould get back to us but never heard back, sent a follow-up request but now have serious doubts about even going with this company. It shouldn't take this long to provide an updated quote to an original quote that was already created. If you run a company, the customer should not have to chase down information on your costs for services/repairs - unless you just don't want or need the business..

I used UNEEDA many times and was never disappointed. Did great jobs the father and his sons. I…read moresee many reviews are unfavorable to Uneeda and I wonder how, why? I had them replace a toilet (excellent), install new HVAC SYSTEM (excellent), remove & install new kitchen sink disposal (excellent). When I moved to new building they contracted UNEEDA then after a while discontinued them to contract with a cheaper company. I miss UNEEDA.

Small local family run business. Great service and reasonable price for installing new hvac and…read morewater heater (Uneeda plumbing). Appreciated the no sales pitch approach, just the facts and know what they're doing. Would highly recommend.

They were incredibly professional and patient. My English isn't very good, but they took the time…read moreto type out all the details for me. Truly kind and helpful people. Other places told me it couldn't be fixed and I needed to buy a new one, but they were able to accurately find the problem. So professional -- I truly believe they're the best!

Dealing with Piers was a pleasure! My experience in trying to get my fan and remote repaired could…read morenot have been easier! A true gentleman with expertise, knowledge and a willingness to work with you. I could not have been happier and would gladly recommend this company a thousand times over!

I enthusiastically recommend Scott from Germantown Services. I called on a Sunday because my gas…read morefurnace wasn't functioning, and I received a call back in less than an hour from Scott. He informed me that he no longer services my area, which wasn't a big surprise to me since I live about an 45-60 minutes away from Germantown. I couldn't find anyone else who would service on a Sunday. But Scott spent 35 minutes on the phone with me helping diagnose the problem I was having. Before I was off the phone with him, I was able to at least temporarily heat my home for my family on a cold day. Ultimately, thanks to his tips, I found the source of the problem later that day, and was able to resolve it on my own at no cost. I honestly can't remember the last time I had such awesome phone service from anywhere, and normally I'm paying for the service. Scott was extremely friendly and helpful. He honestly wanted to help me out of a jam and took time out of his day to do it, which is a trait that seems more and more uncommon. I certainly wouldn't expect free phone diagnosis support on a regular basis; but If I lived in his service area, I'd be a lifelong customer.

Been trying to get them to finish the job and they are never available to finish what they started…read more Not reliable and not recommended!!

Just excellent. Gil Bolton installed a new faucet just a couple of weeks ago and he also…read morediscovered a leak behind a toilet which we had not spotted (he showed us evidence of the leak so we know it wasn't a way to pad the bill). The faucet was a difficult install due to space issues. When he found the toilet leak he didn't try to turn that unexpected problem into two visits to make him more money, he solved it then and there. He also responded to the vm we left him within a day and was able to schedule us well within a week of our first call and he was good at communicating re a slightly late (one hour) arrival. Also it doesn't hurt that he is very well rated in Washington Checkbook Magazine We think he is pretty darned good, would hire him again and would recommend him.

Gil Bolton is a terrific plumber who provides very reliable service, responds quickly, and is…read moreextremely fair in his pricing. I feel lucky to have discovered him, and in the two instances in which I have called upon him since then, I was grateful for his expertise and capability. I can honestly say that he's the best plumber I've ever used, and I only wish I had learned about him earlier. His son, who came to work with him, is also helpful and personable. Most recently, they efficiently identified and fixed a pinhole leak in a copper pipe behind a wall of my living room. They took care to cut as small a hole in the wall as possible and finished the whole job neatly. I'm happy to know a great plumber I can now rely upon!

We hired Borchers Mechanical Services because the owner seemed knowledgeable about our need to heat…read moreand cool apx 2,700 sq ft with a 2 head ductless system. The installation worked fine for just under two years. In Jan 2026 the system failed due to a refrigerant leak-which overheats the compressor so there is no heat or AC. This is not normal for such a new system and was ultimately traced to a damaged fitting (which the mechanic, who is the son of the owner, admitted to causing during original installation). Borchers was slow to respond, clearly prioritized new installs over repairs, and had poor communication throughout. They initially recharged the system as a temporary fix without properly diagnosing it, charged us $228, and the system failed again within hours. After more delays, they finally replaced the faulty fitting but billed us an additional $864, despite the issue being caused by their original work. Customer service was terrible (they acted like they were doing us a favor, when they were fixing their mistakes), there was no accountability or apology, and they hid behind a 30-day warranty for what was clearly an installation defect on a $15,000 system. While the install looked good and worked for two years, the handling of repairs was unprofessional and disappointing. We also received no clarity that this recent fix would work or about a warranty on this fix. When I asked if we might be doing this again in 2 months (ie, was this an actual fix) the mechanic said he didn't know. I wrote the guy a check to get him off my property. I do not recommend this company.

Residents at our large condo complex repeatedly use this company for everything from small fixes to…read moredisasters - and now, we know why! They are GREAT - knowledgeable and professional! We had a water leak disaster, and they quickly identified, explained and mended the source - a leak in an upstairs bathroom ceiling pipe - which caused a significant dump of water onto our living room below.