So many problems with this company. They were assigned by my home warranty company to replace our HVAC. We went an entire winter without heat because it took so long. Then, when the gas company inspected it, they found multiple leaks where it was not properly sealed, so I had them out to fix that. When the gas company returned, it still had not been properly sealed. Another contractor just informed me that the entire installation was poorly done and that is why it's not properly sealed. Just totally unprofessional and shoddy work. Our home warranty authorized another company to completely re-install the furnace because it was done so poorly. They also replaced our A/C unit and screwed that up so badly that the unit immediately blew out and had to be replaced, so we went weeks in the middle of summer without AC. Absolutely avoid these guys, no idea how they have received 5-star reviews from anyone. read more

Here I am almost 2 years later and still have holes in the duct work completed by air4u (dirt coming in through the vents). The Remi halo is not working still... I have reached out to Patrick on numerous occasions to get a work order from Bill to fix these issues on a new AC install once and for all. Of course, it's been over 2 weeks at this point and I have not heard a word. Bill no longer services Tucson so all work has to be completed by a 3rd party. I never received the check from Bill for the vent cleaning that he said I would be reimbursed for. This has been an awful experience.... If you have also been affected by this company in Tucson we should talk, no one should have to go through this experience. read more

It is unfortunate to have to leave a negative review in order to receive a response. Last year, I bought a subscription for two yearly tune ups and now that is time to schedule one, no one is answering calls nor emails. read more

I signed up for their medium grade service maintenance program. The first visit with Cody was good and he did a good job. Then in May of 2024 they texted me to let me know they were coming out for another service. Problem was they never notified me, and I postponed till the next day. The next day they came out and it was not Cody, but an unqualified person who did not know how to evaluate my diaken unit , so he called another guy in with supposedly had the right equipment. This guy came out and did not do much, but said the unit was fine. Ok. Then after they left my AC would not cool down to the temp set. Great... So the next day I called them to come back. And the next day I called them to come back. Then I called them a third time after nothing but crickets, and Patrick the owner finally responds and sends them back the next day, assuring me that I am a "vip customer". His excuse was that his dispatcher was on vacation. Really? Lamest excuse I have ever heard - so it is 100 degrees out and no one covers for your dispatcher? Anyhow, the same inept person came by and and assured me the unit was up to par. Joke - it has always kept the house at the set temp. for the last 8 years. By the way, no emails, pics, or any data received from either visit. No coil cleaning per the contract either. So I called D&H for a second opinion and they solved it quickly as my fan was not working on the condenser and the fan or the board was fried. He also knew how to run the full diagnostics on the diaken via the thermostat. I was out of AC for hot days until D&H was able to get the proper part and repair. Works perfect now. I contacted Air4u through their site to ask for a refund and let them know they were fired. Nothing but crickets so far, so this is my review of their services. AVOID AT ALL COSTS. I am not sure if they caused the issue or not, that is debatable, but they certainly cannot diagnose or fix anything. They might have a couple good techs, but AVOID AT ALL COSTS. A waste of 239 bucks, maybe I can save you some money! Update - they did refund my maintenance agreement fee. read more

It's getting hot and start to us my HVAC again. Realizing I have to give it a review! I massively researched online and on yelp found Air4U. Because they don't charge the trip fee so tried to use for a diagnosis. The good thing here is they provide honest and transparent fees and tell you exactly what went wrong potentially. If you ask they can try to give a detailed explanation as much as I was asking several times what's wrong with my AC and how should it be fixed. They are so friendly and helpful and you know what you are charged for at a reasonable price!! No field trip fee! I want to highly recommend Brandon from the team! He is knowledgeable and friendly and honest and diligent!! Best experience on HVAC ever!! Thank you Brandon!! They are responsive and great value and quality! Recommended to everyone really, much better than the other big brand name! read more

UPDATE: I'm happy to report that Cody was able to work in a visit today, Dec. 9th. I am so glad to have met Cody and to let everyone know that he and AIR4U is just what you want in a business. Great customer service. Prompt and courteous. Honest. And, friendly. Don't hesitate to contact AIR4U. You can thank me later. UPDATE: Thank you, Cody, for letting me know that your website is having technical difficulties. I've added two review stars. I'll give you a call and see what we can set up. If all goes well, I'll definitely update my review in the future. read more

While visiting Tucson over a holiday weekend, my mother's A/C died. I searched yelp for a highly rated company. I left a few messages. I was contacted by the owner of the company, they could come out the following day to take a look. I asked that they keep me in the loop with the A/C issue. They found it had frozen over and recommended a new part which would have to be ordered. It would take several days. In the meantime the technician was able to get it to blow cooler air. While waiting for the part a service manager, checked in on my mother and found that the A/C was working fine. So they canceled the service call to install the new part. I am so impressed by their transparency and service. Thank you AIR4U! read more

The company was very responsive and came out the next day to fix my mom's air conditioner, but the technician stated there's nothing wrong with the system. He tested the fan blower motor and said it was bad, then repeated the reading and showed it was okay. Just a few days later it went out again which caused our lines to freeze up since there was no air circulating. We had the parts replaced by another company. Update: They refunded our payment as stated by the response, so I believe they are an honest company and truly trying to improve. I have hope for their company as integrity and honesty are a rare commodity these days. Thank you for standing behind your work. read more

This was my first experience with AIR4U and was one of the best experiences I have ever had with an HVAC company, or any service company for that matter! Jairo was very professional, thorough and personable. Scheduling this service call was easy and convenient. AIR4U is our new HVAC service company. read more

My mother-in-law had issues with her AC not working. Brandon was super helpful in taking me through the estimate and breaking everything down to each detail over the phone (I'm not local). I can't recommend them enough to anyone that need help with their AC! read more

Outstanding team! I was helped by Bill and Brandon during a HVAC system inspection and Rheme Halo UV light installation. -Bill is a well of knowledge. He broke extensively broke down their large variety of services, product installation, his team's knowledge in their craft, and TRANSPARENT pricing that their locally owned company offers without coming off as pushy or rude. I had a question about their uv bulb types, Bill was VERY responsive through the Yelp app. -Brandon performed quick, professional, and satisfactory service. I had a huge tear in my HVAC duct work located up in the attic. Brandon identified and repaired the duct which could of led to large amounts of air (and money) to leak out over time. After that was patched up, he installed the Rheme Halo UV light system in a very timely manner. Very courteous and respectful. Solid work, will definitely return for service. read more

Thank you team Air4U! A got a prompt response to my request for service, and they began working on the cleaning of my aIr conditioning and dryer vents the work went very quick. I also took advantage of their Peak Preventive Maintenance Plan, which includes cost savings in the vent cleaning, plus the cleaning of my A/C condenser and evaporator coils, as well a inspection and testing of the system before summer begins; I highly recommend them! read more

AIR4U - Preventive Maintenance Plans - Heating & Air Conditioning/HVAC Near Me

Online quote system on the website said ~$3k, technician came and quoted $6k. When I asked why, they said the website had errors. That seems like something that should be fixed so I could have had that hour of my life back. Probably growing pains for this newer company -- the technician seemed kind, and I'm sure they'll do well in the end. read more

From my first contact with them through the actual work being done, they were top notch; very professional and actually contacted me when on their way. read more

Everything you could want in a company from start to finish. Excellent customer service, responsive interaction and in your preferred method. Weather it be via apps, website, social media, email, text message or just a simple phone call. Friendly knowledgable staff. Fast and efficient work ethic. Unbeatable prices for anything from emergency service, yearly maintenance and new/upgrading systems. But the thing that impressed me the most was their obvious and extremely rare high level of integrity, which is something that most companies these days do not have. You can trust them without a doubt to be honest and only recommend work that actually needs done and they will help you come up with install/repair/maintenance plan to meet any budget. All in all they are that rare gem of a company that you can trust and rely on and wish I could given them even more stars then this platform allows. read more

Very professional, told me everything that was going and how to fix it in case of future problems. Also hands down this is the cheapest company I found and they actually stuck their price. Very trustworthy. read more

Cody and Brandon couldn't have been nicer and they fixed my gas furnace at a very reasonable rate.

I'd give 10 stars if I could. My A/C wasn't working. and it's getting HOT! Brandon stopped by after I finished work on a Saturday! Found the problem, but didn't have the needed part on his truck. Tried to locate a fellow tech that likely had it, but couldn't reach them. Scheduled the follow up for the coming Monday. Then I get a call from Brandon the next day. That's right, Sunday. And Easter Sunday, to boot. He told me he had the part, and lived close by, so he was able to come over and do the repair. And the cost was very reasonable! Now my A/C is blowing nice and cold. Thanks Brandon and AIR4U. read more

I have had several quotes for a new AC over the years but none have been more honest and up front than Air4U. Super awesome company group of people to work with. Bill, Cody and Brennan helped me so much. They do not try to up sell you something that you do not need. They are knowledgeable in what they do and are very respectful. I highly highly recommend Air4U. They will be my number one HVAC company to go through. read more

Cody was great. He was very friendly and addressed all my concerns. I was impressed with how professional and knowledgeable he is. My HVAC unit is in a tight crawl space and on top of a very high roof; Cody handled it with ease! I signed up for their Peak plan. Looking forward to the fall tuneup. read more

I was down and out on being lied to by another company just totally trash left in the heat for two days told and told me that they were going to find out about my warranty never got back to me then when I get back to them they said oh yeah it's only about a year and they said they were going to give me another estimate never called me back I was running out of time being that I was in the middle of 93 to 105 weather changes I then was told about Cody he's from air for you let me tell you this was not changing experience for someone to come in with the amazing experience that he had enjoying what he did was amazing the couple of turns in a couple of listens he knew exactly what was going on probably save me thousands or should I say you didn't save me thousands of the point is you know exactly to the professionalism of what was going on I know a lot about A/C I just can't bend down and when he started talking about oh there it is we'll put this over here oh no there's my here oh there it is. Right to the point it was well I'll stop jabbering jabbering just give them a call right away when you need something done the right way no doubt about it absolutely fabulous Way to go Cody Number one in my book! read more

Woke up this morning to find the AC was dead. Notified our homeowners warrantee company, , and they hooked us up with Air4U. Had a call later in the morning from the company, and they set me up an appointment for this afternoon. Brendon arrived, gave the system a good going over and concluded that it had to be the thermostat. He confirmed it by bypassing the thermostat. He had a replacement in his truck, he installed it, and we were back in business. Nice work, Air4U. Appreciate the timely help. read more

Our AC died. As we were under a home warranty contract, we had to file a claim with them first. This delayed getting service. But when AIR4U was assigned, their man Terry was out two days later. The dispatcher kept us informed of when to expect him. Because of the warranty contract, Terry had to try to repair the unit first instead of declaring it DOA. So, he did his best and told us we'd be lucky to get 2 days of cooling before it died again. But that gave us time to get some lodging elsewhere, and get started on a plan. The owner, Bill started looking right away for equipment that fit our needs and budget. We needed to replace the outside condenser unit and the inside air handler. He was thorough in explaining all my options. Once equipment was located, Bill had us scheduled for installation less than a week later. Cody, Brandon, Terry and their caddie did an excellent and clean installation. Bill showed up later to check on the job and schmooze for a bit. We appreciate schmooze. Great job by all. Even with delays caused by the warranty company, our troubles lasted less than 3 weeks. AIR4U took care of us from start to finish in less than 2 weeks once they were on the job. Considering that equipment is very scarce these days, we are impressed with the effort Bill and his crew made for us. read more