1. Air Technology

0

Hanover, PA

Air Technology

3.0 (2 reviews)
Open • 7:00 am - 10:00 pm

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9 months ago

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Allison's Plumbing Heating and Air

Allison's Plumbing Heating and Air

(11 reviews)

Punctual, courteous and very professional! You can tell that they take pride in their work!…read moreEverything was done neatly, very cautious of your home. At the end of each day they left your home as they found it!

I'm very disappointed with the way I was treated when I came into the office to pick up a check for…read moremy brother. He had previously put down a security deposit on one of their properties, and I was simply there to pick up the check because the property was not ready. I was told beforehand to bring my ID, which I did. When I arrived, I was then asked to have a picture taken of my driver's license. I was uncomfortable with having my full license information, including my driver's license number, photographed, and I explained that. Instead of handling the situation professionally, the interaction quickly became confrontational. The person I spoke with on the phone was disrespectful and spoke to me in a way that I felt was completely unnecessary for a simple check pickup. I was even told, in a very rude manner, that I could "go get my freaking brother." I understand businesses have procedures they need to follow, but there is a professional way to communicate those procedures with people. I came in respectfully and expected the same treatment in return. Unfortunately, that was not my experience. I'm leaving this review because customer service matters, and I hope management takes situations like this seriously and makes sure customers are treated with basic courtesy and respect.

Air Technology - hvac - Updated October 2026

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