It's been a year and we now received our true up/settlement bill from SCE. We have a negative…read morebalance NEGATIVE $655.00. JP Electric did an excellent job sizing the correct solar panels. I would definitely recommend this company, it's a local company and they have been in business over 40 years. We are definitely saving money on our utility bill. The negative 655.00 SCE has a return policy on the electricity at .02 cents a kilowatt. I received back about 50.00 from SCE for this large credit. That was disappointing, I had preferred to leave balance on SCE. Even if this balance is left on the SCE statement you will get paid out at a low rate. Real bummer. Was hoping to keep my negative balance going. It resets after a year and you either owe at the high kilowatt rates or you get paid a couple cents on the kilowatt.

JP Electric did a major work replacing the main electric panel at an apartment complex. There were…read moremany steps involved from permits, planning with PG&E, shut-off, inspection, and reconnection. Not to mention the line-drawing, procurement of all parts and, most important, labor. JP Electric took a personal interest in every step and executed with professionalism and precision. Truly, as good as it gets.

Jon did an excellent job installing our roof--professional, efficient, and detail-oriented from…read morestart to finish. He showed up on time, communicated clearly, and made sure everything was done right. The quality of his work really shows, and the roof looks amazing. Highly recommend Jon if you want someone reliable and skilled!

Amazing company to work with, Duane used a drone to measure best location for panels. As I drive…read morearound I notice many panels in full shade because they didn't hire Sunmade. Mine receive full sun exposure with 10 east and 10 south facing. They are also the only company that would install the panels I wanted, REC alpha pure rx 460's with 2 Tesla power wall 3 batteries. The install was clean with no conduit running along the roof , everything fed thru attic. I produce more power than my friends 26 panels ( all south facing) q cell system. I was so worried about this purchase, however now I'm just disappointed. Disappointed I didn't hire Sunmade sooner!

When I first started looking into solar, I was worried that I would choose the wrong company or…read morewouldn't get the best deal. But after looking into five different local companies I realized that each had pros and cons. The super expensive SunPower panels wouldn't get me the same return on investment and the guys who came in with the lowest prices promised warranties to match the big guys, but I couldn't trust that they would stay in business for the entire term (so what's the point??). After weighing my options, Vivint started to float to the top. I like that they are publicly traded and are a nation-wide company, and that they have a fund set aside for warranties that will be there no matter what happens to them. I also like that they have quality panels that aren't overpriced. I ended up purchasing the panels from them for my current house and am really happy with how it's going. The salesman has been very communicative and has answered all my questions in a timely manner. I have a home built in 1941 and they are even going to update my breaker box (hallelujah! It's been rough...). They even had an option for my rental that didn't cost me a dime to install and allows her to have lower rates for power. Kudos to the city of Visalia for being really quick with the permit process! Vivint installed that system in a day only a few weeks after I agreed to the terms! Everybody that came out from the guy who checked the roof to the install team was really nice. I couldn't be happier with their professionalism and customer service. I cant wait to start seeing the savings on my bill! Thanks Vivint Solar!

I have a sign that says 'Vivint don't ring my doorbell'. Ding dong,…read more guess who rang again tonight.

The rates are now more than without solar. It was supposed to save money not increase my bill. I've…read morebeen trying to buy my solar out of the lease for over a month now. I can't even get anyone to help me. They told me I couldn't buy it out even though my contract says I can. This is a scam. Don't do it

Still waiting on tech to fix or replace thermostat. Won't stay charged !!…read more Hot in house since yesterday and still no repair tech in sight

Hello, I want to share my experience with Nova West Energy. While I was in the market to add a…read moresolar system to work alongside my existing one, I interviewed about seven different companies. I took my time researching, reading reviews, evaluating customer service, and even checking the Better Business Bureau. After all of that, I narrowed it down to two companies, Nova Energy and another local company in Fresno.Ultimately, I chose the other company because they hold a roofing license as well. This was very important to me due to a previous bad experience with SolarCity damaging my roof and not fixing it. I ended up fixing it out of pocket. That being said, Nova Energy truly stood out. Justin took the time to thoroughly educate me and presented a very well-designed system tailored to my needs. Honestly, I would have gone with them if it weren't for my prior experience and specific concerns. What impressed me most is that they genuinely care about their customers. Even knowing I was comparing multiple companies, they were patient, transparent, and focused on making sure I understood exactly what I needed for my home. Even after I told Justin I had decided to go with another company, he still took the time to make sure I was fully informed. He reviewed key details with me such as solar panel quality, system performance stats, degradation rates, and the difference between kW and kWh, just to ensure I was making the best decision for my home. That level of professionalism and integrity really stood out. In today's world, many companies treat business as just a transaction, sell a product and move on. Nova Energy is different. They take the time to understand your needs, educate you, and guide you without pressure. Their approach is honest, professional, and customer centered. Their pricing is very competitive, and they don't try to oversell. Instead, they explain your actual energy usage and make sure you don't overproduce unnecessarily. That level of integrity is rare. They also have excellent reviews, offer a strong 25-year roof warranty, and clearly stand behind their work. Even though they didn't end up installing my system, I believe my hesitation around roofing, despite them having a 25 roofing policy, was more related to my previous negative experience and my need for extra reassurance. If anything, if you are in the market for a solar system, I strongly recommend giving Justin a call. He is honest in his evaluation, does not try to oversell, and takes the time to answer every question you may have.

Although I wound up not using this company (at their recommendation do to problems I might…read moreencounter later), I really appreciated their honesty, integrity, and knowledge, and very responsive!! This was the only solar company that asked the right questions about my existing system to provide sound professional advice, instead of just trying to sell me something. I would use them in the future, and would recommend anyone looking into solar to talk to these guys!

This is the company to get your solar through!…read more I was interested in getting solar installed at some point, so a friend of mine referred this company to me. The first person to contact me was Matthew Payne, one of their sales reps, and he is the primary reason we choose to do business with Energy Concepts, and even solar altogether! He's a talker, that's for sure, but throughout the course of the conversations he gave me all the info I would have wanted and/or needed to feel comfortable and confident in my purchase decision. The first time we met, he was on time, prepared to give me a well thought out presentation, and willing spend as much time as I needed. Before the meeting, he had already drawn up multiple options on leasing/purchasing, different brand panels and equipment, various timeframe finance options, and was able to quickly break down what each option meant to me and my needs. What I really appreciated was that he was not pushing me towards one specific option or brand, he wasn't pushing me to buy a larger system than what I needed, and didn't use any nonsense "used car salesman" tactics. He followed up with me a few days later, and we came to a deal. At this point I assumed it would just become a standard contractor job, wrong. The excellent service continued well past the time I said "yes" to the sale. Everything at this company is in house, all the finance folks, the installers, sales folks; they all work for the same company, and therefore there was never a sense of "that's not my job" from any level. Additionally, there was a great sense of continuity across the teams. The sales admin, Kerri Lawler, was the next person I interacted with. She was excellent. She emailed me every single week to update me on the progress of my permits/ordering/design layout/install date. Even if she didn't have big news, she'd updated me as to where we stood on my system. I never once got the feeling that I was lost in the system, or just another sale. She served as an excellent intermediary between the sales rep and the install team. The final piece of the experience was the system install. The design had previously been drawn up by their in house designer, so when the installers showed up they reviewed with me the pans they already had, and what they were looking to accomplish that day. The team was lead by Justin Semrick, who was an absolutely pleasure to interact with! He was polite, professional, and very much aimed to please. I was adamant about not having conduit running across the roof, I really wanted the panels to appear as if they were floating on the roof. Apparently, that was less than easy to accomplish; but on the job site, Justin and Wallie Tavares figured out a way to make it happen. What was likely to take just an hour or so took closer to 2 1/2 because of the complexities. Any other company would have noped right out of there, but once I said I wanted it, Justin and Wallie were determined to make it happen. Fast forward to end of the install, I was EXTREMELY pleased with the work they did. It looks flawless, not a single piece of conduit on the roof, and the floating panel look I was really looking for. Furthermore, they didn't leave a mess anywhere, cleaned and painted everything they put up, and made the install look like it came with the house. Before they left they showed me all the equipment, how it all worked, and what the next steps with the city would be (which they all set up, throughout the entire process I did not have to do a single thing with the city/PG&E, it was all handled by Energy Concepts) This company truly did an outstanding job. Their service was far above par, and they all worked with the collective vision that their job was to EARN my business. I cannot recommend them enough!! TL;DR This company is incredible. If you're thinking about solar, go through them and let them wow you!

We got our solar system installed three years ago and have never paid a bill. Some people cheaped…read moreout and bought small solar systems and then complain. Some of these reviews are insane and are not true. You can see these a competitors and untrue! This is a great company !

While building my house my contractor hired recommended Altsys in January 2023 to install solar,…read moresigning a contract and paying a deposit specifically to secure NEM 2.0 billing from SCE. Throughout the process, they repeatedly assured me by email and phone that we were locked in before the April deadline. After installation, I learned from Southern California Edison that Altsys never submitted the required paperwork. They had four months, and SCE confirmed the documents didn't even need to be perfect, just submitted. Because Altsys failed to do this, we were placed on NEM 3.0, and our system now saves almost nothing. This mistake will cost us thousands over time. When I confronted the owner, he admitted they missed the deadline but refused to make it right. His attitude was rude and dismissive, despite the financial impact falling entirely on us. I even paid out of pocket to build the base for the solar installation, only for them to drop the ball on the simplest step. As a Marine veteran building a VA loan home, this treatment was especially disappointing. I strongly recommend avoiding this company.

Jack and his team at AltSys Solar have always been extremely honest, helpful, professional, and…read moreprompt. Their prices are also the best around. I have had them do 2 solar installation projects for me over the last 10 years and both times they exceeded my expectations. The entire team is very friendly and welcoming as well. It's truly the way a business should be run. We are lucky to have these guys around! Thank you AltSys! I will continue to recommend you to everyone I talk to about solar!

Recently got my solar panels installed at my home. David, a sales representative was super helpful…read moreand assisted me through the beginning stages of the solar install process. Once it was time to put the solar on the house, the guys who came out did a great job installing my solar and were able to finish the install by the time I got home. There was an issue with the electrical box (unknown exactly the issue). I called the solar team and they sent someone to my house within an hour of speaking with me. Ivy and Tony where two solar/electrical technicians that left a memorable impression with me by their outstanding professionalism and customer care.

I received an alert on May 20, 2025 from mySolarEdge that my panels were not producing any solar…read more Upon inspection, I discovered that my panels had not been producing solar since March. When I called mySolarEdge to ask why I did not get consistent notifications, they said it was because the installer, Solar Negotiators, had put themselves as the "owner admin" and receive the notifications. They also informed me that these notifications are free as they are part of the app. I called Solar negotiators back and I was informed that they do get notifications from mySolarEdge. They initially stated that it was my responsibility to inform them of when my solar panels are not working so that they can repair it. However, when I reminded them that I do not even get notifications from my app because they are the owner admin, they admitted that they do receive notifications for my system and that they would normally catch it and reach out to me to repair it. They also stated that they have been busy over the Spring and therefore had not been able to address the issue in a timely manner. They advised me to send them a tru-up bill in order to receive reimbursement. I reached out to a representative on June 4th and provided them with my tru-up bill. However, they would not provide me with any updates or status changes unless I prompted them with emails. Finally, after my fifth prompt, I received an email from a customer representative informing me that I was responsible for notifying them of any loss of power and they would not be able to reimburse me at this time. This is completely different than what I was told on the phone previously. I believe this company was using misinformation and delayed responses in order to not address my issue. In addition, I was never informed that they had control over my account, which I believe is a tactic to force me to either consider paying an additional cost for their monitoring app, "Know Tru-up", or risk not get reimbursed when my system loses power without my knowledge. Edit: Cindy, the Chief Administrative Officer, did reach out to me and was very pleasant in trying to help me. She reached out to Solaredge and was also informed by them that Solar Negotiators did have full administrative access and that they could grant it to me. She attempted to work with making that change but nothing has occurred in the past two weeks. My review still stands but I do appreciate leadership taking accountability and trying to remedy the situation.

Has been an absolute nightmare. Our solar panels aren't working properly. Have reached out to…read moreBrandon Fischer NUMEROUS times and he just brushes it off like it is nothing. I had a home twice this size with less panels and it was way way more efficient then what I have now. I am beyond regretful of the service and beyond upset with the lack of care I've received from this company. We have even contacted SCE and they have confirmed the production from the panels is NOT WORKING!!! This is a SOLAR issue. Which means this is an A1 contractor issue. I wish I could make them have NEGATIVE STARS!! It's been the worst experience EVER!

I would never even bother to take the time to write down and leave a 1 star but just simply look at…read morethis nonsense and I promise in the name of God it happened exactly as I am saying here : I call for an electrical service, they give me an appointment time for 10 days later and then someone came and checked and said we will be back with a quote. No-one called for two days and I called back asking what's up, they said no-one told us anything we are sorry our technician didn't inform us (First sign of unprofessionalism) so I asked for a quote over the phone where I really didn't mind them not calling thinking everyone is busy in this world, so he gave me 2000$ price estimate for an easy job and I was shocked. I asked him their labor and he said 95$/hour so then HE realized and said Oh so sorry I made a mistake about the job and calculation bla bla (Second sign) which was also ok at that moment because I have a limited time to finish this work at my shop and go on or I will be terminated so the correct calculations brought the price down to 509$ in total and appointment set for next day 10 a.m. I have been waiting 2 hours and still noone shows up so of course I call again and ask what happened, here is the answer "Bro! We are sorry but we got a solar panel installment job as an emergency all of a sudden thats why all of our technicians are busy and we wouldn't like to take your job after here we are sorry you can find another company to do it! So now tell me what kind of COMPLETE NONSENSE of an understanding of doing business does this company have!? When they dont even know how to talk to their customer with all these unprofessional staff and unorganized work. The worst experience I have ever had thankfully before it ever started!

I had my system installed by Quality Home back in July. It started off quite well with their sales…read moreperson being very responsive and install fairly quickly. I was so impressed that I actually gave a 5 star rating on google. The system turned on and things were working.... A month later, I got solar installed on another home and noticed that my consumption was not showing for house done by Quality Home. I reached out to Adam multiple times asking why I was not seeing my consumption. After the 3rd attempt, they came back to tell me that there was no space in my panel. This is 6 weeks after install. I asked them why I was not informed at the time of install, I got no answer. I was told this is not "part of their contracted service". After few more attempts Russ finally acknowledged they had missed informing the customer that portions of the system could not be installed. I went ahead and found a potential workaround from another electrician. When presented to Russ, he said they'll discuss internally to attempt to fix it. After that, complete silence again. After 4 more follow ups, finally Russ responds that they will do nothing about it. I could go ahead and pay myself to get someone to do it, and then they may not honor warranty. The company simply dismissed the customer. The lack of communication is very unprofessional, their intent is just to complete installs and get good reviews right then. The true story starts after that as the system will be on your roof until you live there and you have to deal with the likes of Russ, Adam and Aaron for your service needs. I have given 2 stars for the sales person and install crew who really did their jobs, and that my system is at least working (for now). It's the unprofessionalism and lack of customer care from the top that is the big issue. Be warned, they get good sales people like Toby to sell sub-par after sales service. (I half expect them to create more issues on my system since they have remote control, but I wouldn't let them scare me into not letting people know my experience)

So for the 3rd year in a row my true up bill is over 1300.00, this company didn't size my system…read moreright. They were more worried about a commission rather than doing what's best for the customer. Beware of the these snakes!