The owner called and apologized... And try to offer ways to make it right. I really appreciated…read morethat.

I've been using Bravo Heating and AC since 2016. First for a repair of my residence unit, then…read moreseveral times since for my rental properties, and another personal residence - system replacements and repairs. I have been completely satisfied. Jorge, the owner, always responds immediately or within a few minutes. Any request or problem is always resolved. I have not felt the need to contact any other HVAC company. Jorge at Bravo is my go to, and I highly recommend them.

I have had Airstar servicing and inspecting my AC for over 20 years. I have a service contract…read morewith them and it's one of the best things I've done as a homeowner. My furnace went out on Christmas Day and when I called they sent someone right away. The Techs are all very knowledgeable and explain what they've done and what needs to be done.

Have been customers of AirStar San Antonio for many years. Excellent service with knowledgeable…read moretechnicians. Service calls have always been on time. We have had great experience with a few "emergency" calls as well with techs available with very short notice. I have recommended AirStar to friends and continue to do so. I never hesitate to recommend them.

Yesterday we had Reliable Air from San Marcos Texas, install a new air conditioning unit for our…read morehome. They worked in the hot hot weather and had to go in the attic as well, they did an excellent job and we are very pleased about the work they did for us in installing our new AC unit. The installers names are Andrew C. & Billy R. , We ere very pleased and happy about their great job they did the installation of our central air unit . They installed a new thermostat and explained how to set it and use it efficiently. They were very professional and knowledgeable about everything. I highly recommend this company to do your air conditioning installations or repairs for your home . The one thing I thought they did that made me upset, they did an awful job on painting ( which they did with spray paint and they ran out of paint and didn't offer to to finish the center of the board that is the pull down to the attic , so that part is dirty with black Smugges ! Danna Harms

Replacing an AC system is a major purchase. You should always get a 2nd opinion, it may save you…read morethousands of dollars. It saved my family $9,000. Read all the reviews and you may see a pattern.........unfortunately you can't give less than one star

Derek and the Fresh Air Systems team are extremely professional and gives great tips and pointers!…read more-Brandon Brothers from Nuve Smart Thermostats

Service was always great! Derek and team fixed issues and let us know when to replace our system…read morewithout pressure

I love this company!!!…read more Both the office staff and the repair people are top notch ... friendly, professional, caring on a human level. Response time is fast. I can't say enough good things about them.

Great customer service from the office to the site work - checking all the boxes from…read moreresponsiveness, clear communication and likability - making them very easy/pleasurable to work with. My Technician was very knowledgeable, reliable, efficient - checking all the boxes. I like this company a lot and highly recommend them (work: attic insulation, ac blow out)

I am not connected with anyone at this company, nor did I receive any freebies…read more I am writing this review because these guys/gals are awesome and I want everyone know how great they are. They take pride in their work and who they hire. I met Tim ten years ago when he was still performing service calls. He was honest and willing to help and I never forgot that. I call them anytime I have an issue. Thank you for being a company I am proud to recommend and do business with. I am going to sleep well tonight now that my A/C is working!

It was a little bit of a rough start trying to get a hold of them.. originally sent a request to…read moretxt, which I never heard back from. Following day, Saturday, I ended up calling them. The got my contact information and told me someone would call me, didn't quiet explain why/when.. Owner called me same day and offered someone to come that evening or following day (Sunday, Father's Day). I told him there was no rush and requested Monday service. Monday I got another call from a third person wanting to schedule service, I told her someone had already scheduled service for me same day. She stated that was odd as I didn't even have a customer profile, but could get the technician in same day. I do want to add.. all 3 people I spoke with very nice. Clara, the technician showed up and she was so knowledgeable and patient with all my questions. She immediately identified the issue and Provided great service and realistic suggestions. Will definitely use them again.

Great people and great customer service. Answer any and all questions asked about getting a new…read moreinstall on air conditioner unit.

Edit: in response to response below.... Your tech took photos showing the cap was off from your…read morefirst tech when he came to check it out. So someone is lying. Other company that came out was a water damage company to confirm it was water damage before we called you. You're just trying to cover your butt since this issue is your fault. Bob accusing me of lying over the phone was very unprofessional. We had climate express come out to do an AC tuneup for the summer in April. Recently, we noticed that there was a line and bubble on our living room ceiling. Next day, another large bubble popped up. Then, more bubbles on my young daughter's wall and ceiling. Called a restoration service to see what it was. Come to find out, it was water damage from the AC leaking. We will need to be taking out our living room ceiling, my daughter's ceiling, wall and flooring. There may even be mold growing. We will have to find somewhere else to live while they are doing repairs. Called climate express to come check it out. Tech admitted to us that it was their fault for leaving a cap off the drain and that we would be hearing back from them. They ended up coming today to look at it. Was told that we'd be hearing from the owner. Just got off phone with Bob, the owner. He was very unprofessional in the way he spoke to me and raised his voice multiple times. Even claimed that we messed with the drain lid and caused issue. They would not be standing by their service. They caused this problem, no one else. This company has ZERO integrity. DO NOT RECOMMEND.

Here is a wholly positive review on a local company. I have received no "scratch" whatsoever for…read morethis review. I simply want to relay a great recommendation for a local company, and given the cost of doing a full-house system, decided to spend the time to do it thoroughly. After moving to Texas and then purchasing a home in NB, we decided our HVAC system needed to be replaced in its entirety. We did a lot of research online and also asked for recommendations from realtor friends. We settled on requesting bids from QHR and two other companies. QHR was not the least expensive, nor the most expensive - but was absolutely the most thorough and professional. One San Antonio company "phoned it in" with a completely cursory inspection of our home. No surprise, they were the most expensive bidder. Another company (Austin) was professional but unable or unwilling to provide multiple choices for our needs, and also struggled with timely communication and proposal delivery. Quality HVAC & Refrigeration was also recommended to us by our appliance installer, John Rodriguez, who commented on how honest these guys are. We found out that is true! From QHR, we asked for two heat pump proposals to choose from including A) 1-1 replacement of existing 5 Ton Trane unit, B) 1-2 replacement with two 2.5 Ton units. We also asked for options for repairing/replacing/rerouting the entire ductwork system, and adding an Aprilaire whole-house filter, and adding a Remi Halo UV device. From the first interaction, I felt the company was looking out for our interests. They crawled into every nook and cranny to understand how they might run ductwork, additional air returns and install the air handler(s) and condenser for optimum efficiency in our unusually constructed mid-century-modern house design. After multiple proposal/review cycles over a week or two we settled on a plan, equipment, pricing and timing, and made arrangements to vacate ourselves and our pets for a few days. AJ Espinoza (Owner), Tino Rivera (Primary Designer & Installer), plus two helpers (Christian and Oscar), showed up exactly on time on install day with every needed piece of equipment, parts, tools and floor/carpet protection gear. Over 3 days the team removed all traces of the old system (including having to dismantle an ancient heavy air handler/coil in the attic to get it down our interior steps), and installed the new system. This included moving power wiring, new coolant lines, a new condenser pad, several new air returns, and a new Nest control system. The existing galvanized drain pan and condensation drain plumbing were reused. After running-in the system a few days, Tino and Oscar then returned to "tune" the house, including installing two upstairs volume dampers and one additional air return to balance the whole house flow. All at no additional charge. (BTW, the competitive pricing we received from QHR was further reduced by offer of a veterans discount AFTER we had agreed on a price. Tino noticed my US Army license plates, thanked me for my service, and then volunteered the additional discount.) Net: We are very pleased with the new system. The house feels cool and dry and smells fresh, even with pets, humidity from river proximity, and NB's quarry dust challenges. QHR did everything they were asked, and did it efficiently and with zero drama. We highly recommend AJ and Tino.

We have been doing business with Quality for many years now. Everyone is always very professional,…read morehonest, kind, knowledgeable, dependable and never leave a mess. Prices are very reasonable. We have recommended them to several family members and friends who have also been very pleased with their service and thankful for the recommendation.