think twice before you choose this location. A serpro associate was working on my house a broke a…read morewindow. you would think that this would be important to them, nope. He reported the incident when it happened. I waited 11 days, no communication about the window the whole 11 days, I had to call them and the General Manager said he just got back from vacation and just heard about the incident. I had to call the next day guess what? he in a meeting, his follow up is horrible. we were so fed up we contacted a contractor to do the job. I would think that this situation was soo bad, I would have went to the house myself to reassure the customer. Joe, the General Manager, you got to work follow up skills. don't leave the next customer high and dry.

Amazing service! They handled everything quickly and professionally. I didn't understand the steps…read moreand they took every chance to help me understand.

I had this bad smell coming from shower stall. Apparently…read moreprevious owners never put a trap underneath the shower. So it was draining into main sewer pipe. So many years just smelling sewer smell. David put a trap underneath. Here about an hour. Put the everything back together. Did a great job. Will use them again.

Oh my where do I start I just moved to Dover from Philly and my house had electric stove so made…read morethe call and they sent me the best Plummer in the world and he helped me out tremendously!!!

We had a small wall repair needed caused by our movers; not a huge project but Guy was up for it!…read moreHe was clear with his estimate, even including a "what if" scenario just in case and very responsive throughout all communication. The repair took a lot less time than we thought it would - he was in & out within just a few hours, even with a trip to get the paint to match the walls. He's an absolute professional, friendly and we can't wait to get him back to do some other small installations. Highly recommend Guy if you need any work done!

Guy was absolutely awesome!!! We needed electrical work done to create outlets for smart toilets…read moreand ceiling fans to be installed, remodeling of our two bathrooms (which included complicated plumbing, painting and floor installation) and a large light fixture replacement. Guy was right on it!! He was kind, responsive and very professional the entire time spent in our home. He is very knowledgeable about his craft and catered to our concerns without hesitation. Any other handyman service that we have used in the past has BEEN DELETED! We will only call Guy from now on because of the trust he built with us!! His work turned out beautifully!

Exceptional response and service. We called in the evening that our A/C stopped working and at…read more6:30am the next morning, technician, Chris arrived to inspect and assess the issue which was a bad blower motor. Gary and his team had replaced the motor the same day which made our night cool and relaxing. Highly recommend Pierce Total Comfort and Gary's team of knowledgeable technicians and experts.

Price gouging! Took advantage of older retired people…read more Charged us $820.00 to replace a $145.00 Teco recirculating pump on our hot water system. The entire job took less than 1 hour. Looks like $675.00 per hour labor rate to me. First sent over someone who could not fix the problem and then had us wait two more days the send another tech. I knew I was being taken, but just spent more than 3 days without hot water. I have been a customer for more than 3 years and schedule maintenance services every year. Never been happy with their pricing, but this is the final straw. Will never use them again. Left a message for Mr. Pierce asking for an explanation of the charges before I wrote this review, but he did not even give me the courtesy of a return call.

Fletcher's might not look like much from the outside - just a small, simple building sandwiched…read morebetween a strip mall and a day care. It's a pretty decent home service company, however - the workers are very professional and the service is reasonably priced. I haven't called on them for plumbing service, but their heating & A/C people know their stuff. When I've called them to fix my A/C, they've not only fixed my main problem, but have also done other little fixes (e.g., replace a section of insulated ductwork that had a hole in it) or give helpful tips (e.g., use this type of furnace filter, not this other type). Like any home service company, they can get backed up during "crunch" times. If you're calling them because your A/C broke on the first 90-degree day of the year, you're going to wait a few days. In general, though, they're not going to leave you hanging, especially for routine repair work. Their prices are reasonable, though, and their people are knowledgeable - qualities you want when it's someone working on your home.

We called Fletcher to come look at our air conditioner unit, which is a smaller unit we have in our…read morepre-fabricated house. The unit was blowing air, but it was cold. The tech put 2 lbs. of refrigerant in and a die pack and said we have a small leak and the unit was cooling. The unit was cool for about 10 hours. We were charged $470.00. We called the next day, but they couldn't fit us in until the day after we called. When the tech arrived, he was here for 10 minutes and said it was our coil. It's been 3 days and they still have yet to give us a quote to fix the coil!!

I hired this contractor for a paver project and paid a $800 deposit in good faith. Communication…read morestarted off polite and professional. After the deposit was paid, the scheduled appointments to complete the 3‑step job were missed, and the work was never finished. I reached out multiple times, but communication stopped and my messages were not returned. I contacted the Delaware Division of Corporations, and they confirmed he is not registered as an LLC, not licensed in Delaware, and not listed under any DBA. I'm sharing my experience so other consumers can make informed decisions.

Great service and very professional. Would hire again when…read morewe need another power wash. Pricing was great too!

Great service and we're able to get my new system in fast. They also will follow up if anything is…read moreincorrect.

We recently bought a new home, and with it came a Heat Pump which we have never had before. Cody…read morewas able to answer all of our questions about the heat pump, basic maintenance tasks we should be doing, and what needed to happen. He was extremely patient with our questions and was able to explain everything we asked about our system. I'll absolutely have them back next year.

I have had many Jobs completed by Handii Services. Jim is thorough, reasonable, and trustworthy.read more

I hired Jim to replace faucets, replace toilets, replace a wall hung sink with a pedestal sink,…read morereplace water valves, replace a sump pump and re-pipe, replace light fixtures and several wall outlets, repair sticking internal doors, repair a large hole in a ceiling, replace window screens, replace window glass, repair basement stairs, replace a column on the front porch, repair concrete on porch floor, etc...I hope you get the idea. Jim and do almost ANYTHING and he is so thorough, and his pricing is very fair and very reasonable. If you need virtually ANY THING done around the house...please call Jim vs an electrician or plumber or carpenter. He is a 3 in one type person. I'll use him for things in the future. I'm SO glad I found someone of his caliber and he is super to work with.